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EE Treating Customers as Fair Game
I have just realised I am paying nearly full price on my kids' mobiles despite their compulsory contracts finishing last August. EE is ripping me off by still charging me virtually the full price, £28 per phone. A comparable SIM only deal is £10 per month. That amounts to over £350 overpayment in the last 10 months.…
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Porting number to Lyca?
Have just got the 12GB data SIM from Lyca, current deal at 1.49 pm for 6 months.... Trying to use the "Port in" form on their website to transfer my number but I'm stumped. For some reason it is asking for three phone numbers, "number you want to keep", "new number" and "Lyca mobile number". I've tried entering the same…
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Suggestions for a very basic mobile phone similar to 2006 era but with very basic internet
I have a phone from around 2006 which has done me just fine all this time as I only used simple calling and texts. It is on its last legs though with issues with battery keeping charge even after replacing as it seems to drain it somehow either way, even when off, with the screen doing some flickering thing taking juice. I…
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RWG one and two year deals end today
Anyone interested in getting one of the RWG Mobile one or two year deals needs to do so today because it looks like they are ending today https://mailchi.mp/64ed05693054/double-top-up-january-20222292?e=cc78e0d1ba
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02 £6.99 monthly x 12 month contract
I spent two hours speaking to 02 a week ago trying to change my tariff to their £6.99 monthly one. I’ve been with them for several years. They agreed it was available to me and tried to change but apparently the network wasn’t working - after spending 2 hours going through everything. We’ve since tried three more times and…
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Banished number
I used a sim-only number from Three for the past eight years. No problems. I'm staying in Asia long-term now. Just got locked out my Santander account so needed to receive a text. No network. Phoned three.co.uk and they said the number is banished as I didn't top up in the last six months and they cannot get it back. I…
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Double data on O2 via Virgin Mobile
I just ordered a 30-day contract SIM on Virgin Mobile. They offer data rollover but, as merging with O2, they will transfer all customers to O2 & will either double their data, or offer unlimited data. Having Aldo used Topcashback, I got 25GB/mth + unlimited texts & calls + free EU roaming + £11 cashback for £8/month, so…
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Taking calls on both SIM cards.
I have a mobile number that I use for work and want to keep it separate from my property sale (estate agents and Solicitor). My Motorola has 2 SIM cards but when I call the number I gave to the estate agent it does not ring but goes straight to answerphone and I am alerted by a text sent to my primary SIM. I can listen to…
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SIM card for vacation to Turkey.
Hi all. I have recently returned from a holiday in Dalyan Turkey. TUI asked me to download the TUI app which keeps me updated whilst on holiday. I'm with EE but my e mails wouldn't download and my TUI app couldn't open. It was a small hotel and were the only guests from that flight to be booked in. I couldn't open the TUI…
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O2 end of contract rip off ?
Just looking for opinions on the below. To be brief, more or less forced to take out a O2 sim as part of a reduced price virginmedia contract, never used or needed the O2 sim, they recently put up my monthly O2 payment to nearly £20 per month, rang O2 up today to cancel the sim / payment and was told I'd have to pay the…
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Lebara - Email verification has failed
Hi Can anyone tell me if they have had this message when trying to log in to a Lebara account for the first time? I think it's because I didn't get an email to verify my account originally. I've asked for another but for some reason they are saying they either wont or can't do this. I can log in to my account online but…
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What's the best payg deal for a high amount of data?
My sons coming back the UK for three weeks and need a sim with a lot of data (100gig +). Any recommendation for the best options to look at? Thanks...
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Low memory on Huawei phone
Hi. Need to create more space/memory by uninstalling some apps. I have seen before (cannot find now/settings) a list of all apps, then tick 'uninstall'. Where the heck do I find this please
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iphone help to remove old iphone from apple account
I have changed to an iphone XS maxi from an XR. I am trying to remove the XR from my Apple account before I sell it. I thought it was removed and is not showing on "My devices" but the XR still says it is on my account. I am probably not explaining very well but it is stressing me out. Can anyone help me?
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Smarty
Hi all. After seeing good reviews of Smarty, I decided to switch. The SIM arrived and it said I needed to download the app and when I looked at the reviews on there, it was full of 1 star, awful reviews. So I'm a bit confused now. Does anyone use them (or used them previously) that could let me know of your experiences…
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Samsung Galaxy Z Flip screen cracking AGAIN after repair!
I have ZFlip3 5g and having the crease repaired once it has now creased again. I can not get anywhere with Samsung live chat or sky mobile. I do not want it repaired again. I want a replacement or refund. I was without a phone for weeks on end when it was away for repair after chasing it endless times. I do not want to do…
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Lyca mobile contract change/ payment increase
I started a 1p / month contract with Lyca at the end of April '23. First 2 payments for April and May went through correctly at 1p / month. Had a text a few days ago informing me that my monthly fee was now 49p / month. Had numerous frustrating phone calls with Lyca with no result/ explanation to why they had broken…
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O2 Techical error couldnt take my payment, now they cancelled my payment plan, threatning debt/coll
Hi, I hope someone can help if you are experienced with these issues. I ran into financial difficulty, arranged payment plan with O2, subsequently I needed more time so we agreed a new payment plan. They had disconnected my account but I was told once the outstanding balance was paid I could have the account reconnected.…
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Moved from Sky to O2 - Weaker signal?
I've moved from Sky (which uses O2) to O2 direct and yet I'm getting a weaker phone signal in my usual haunts and not great download speeds (although download speeds were never great from Sky either). I've tried the default APN settings and the alternate Android one on O2's forums with no difference evident. This is on a…
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How do I switch to a new deal with Lebara to get a £40 voucher?
I switched my SIM from 3 to Lebara on a MSE blagged deal that only cost me £0.01p per month for six months, which has now gone up to £6.90 a month. It's a one month contract. I get unlimited text and minutes, and 12GB data. I've now seen a new deal for the same network benefits and the same monthly cost, but offering a £40…
