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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Cheap SIMS - To Lyca or Lebara...or better the devil I know?
I've been looking for cheap SIM only deals for myself & two teenagers (their Vodaphone contracts are up in 2 weeks' time & ID Mobile for me). Those deals highlighted by MSE (& others) with Lyca & Lebara have caught my eye, but I've seen some very worrying reviews tonight on the like of Trust Pilot. Are these options more…
Pixel 6a deal
Great deal on a Pixel 6a https://www.buymobiles.net/basket
Vodafone not taken payment
Hi Everyone, Bit of background - my financial circumstances have changed drastically this year due to the ending of my 15 year relationship. Gone from a a very high income household due to my partners job and I've only really worked part time since having our first child 8 years ago. I'm now trying to juggle all the bills…
The Golden Rule of Customer Services & Great Customer Service from 3
TLDR: The golden rule of dealing with customer services is simple. You are talking to a fellow human being who spends significant time every day subjected to blame, abuse, and tantrums that are due to circumstances entirely beyond their control, that they are not in any way responsible for. Before you contact them, think…
WhatsApp query - can anyone explain/help?
I sent a WhatsApp message to my husband asking "how was the meal". Within a few minutes I received a response "it was good". But upon arriving home my husband said that he hadn't received my message nor sent a response as he'd left his phone in the car. Both my original message and the response are now showing on his…
Is it possible to block an area code on Android 12?
Is it possible to block an area code on Android 12. After having a look at loads of posts on Google it appears is it possible in the USA but I cannot find the option on my mobile. I had a call from someone saying they were from EDF and needed my meter reading. (I always provide it after an email request) I found the number…
PAC transfer to Lyca - When does it complete?
Signed up recently for the "MSE 2" deal with Lyca as the price seemed decent. I'm not totally sure about the Lyca website which was glitchy during the purchase. Initially, it took several attempts to get the Basket to show the deal and finally after moving through the Order process, it showing a "transaction failed".…
RWG double top up january
Just topped up £20 and got £40 credit which does not expire. Top ups must be by card on their website. Paypoint top up vouchers will NOT get the double credit
PAYG sim for international calls
Can anyone recommend a PAYG sim for international calls that do not get zero-ed at the end of the month. Ie. I could £10 on and the balance will stay on indefinitely until all used.
Onecom stay away
Hi everyone excuse my Grammer when required not an educated man lol... Ok seems I'm the next victim off Onecom. In 2021 I was pestered by a sales man Gareth on several occasions to move my business to Onecom, so I did all sounded good saving me £30 roughly a month 3 sims only and some data sims for the house as I lived in…
Mobile phone contract rejected
Any ideas on the the following scenario please? Signed the wife up for a new O2 contract a couple of months ago. All fine. When I tried to get one for myself I was rejected? My credit score is 999/999 and 1000/1000 on two different credit sites. My bank says no problems and no response from email addresses provided by…
New customer rules
Hello, I took advantage of the cheap Lebara SIM only deal in the summer. Discount just expired and I've switched to Lycamobile. Lebara are still cheapest and I had a good experience with them. The discounts are for new customers only but it's impossible to find out what counts as a new. Can I ever count as a new customer…
New Iphone, is the 11 series 64bg ok for my needs?
Hi I have an galaxy smasung from about 6 years ago - it does not connect well to my ring and yale security cams as well as my kids phones which are the newer iPhones. I was given a nearly new ihpone by one of our kids about 9 years or 7 cant recall its nphone 4, not 100% sure its that but it weighs a lot and looks good.…
Latest Android version
An online search showed that the latest version is 12. But when I look on my phone it says version 10. When I look under System Updates, it says Your software is up to date (version 10). Is this because different models use different versions of Android. My phone is a Motorola Power 7.
Tesco mobile/O2 tethering restrictions?
Hi there To the Tesco mobile/O2 customers: Does anyone experienced tethering restrictions like connection to the device you're tethering drops after an hour? I use tetheting to my laptop and TV, however the internet connection is getting disconnected to my laptop every time after exactly 1 hour since I connect it to the…
Old Three 123 SIM Top up
Hi I have an old Three SIM that I use for OTP purposes. I have £1 of top up left. I have sent the odd text. Just wondering if I top up online, will I retain the 123 terms of service or revert to Threes current terms - regarding minimum activity and how long the top up will last. Cheers
Buying a new Android phone
Hello, I'm looking to purchase a new Android phone, I've been on OnePlus for several years now, so fancy a change. Alot of people have said to go with Samsung and one of the reasons why is if you ever need to replace the parts they can be easily sourced. Which Android phone do you have? Thanks Javed
O2 rpi increase +
Hi, I'm trying to find out at what date it is that I can sign up anytime now to miss the O2 upcoming yearly price increase. I don't want to sign up now to have a possible 15% jump in price after a few weeks. Anyone know the cut off date please. Thank you
Asda mandatory 180 day top-ups
Is this webpage out of date? https://www.moneysavingexpert.com/mobiles/best-pay-as-you-go-sim-cards/ There is no mention of top-ups expiring on Asda, however this page seems to suggest otherwise: https://mobile.asda.com/help/topping-up/top-up-expire
MSE News: Virgin Mobile customers will be migrated to O2 plans from March – what you need to know
Virgin Mobile customers will start being migrated to O2 plans from March this year, Virgin Media O2 has revealed, with millions of mobile customers affected. Here's what you need to know. Read the full story: 'Virgin Mobile customers will be migrated to O2 plans from March – what you need to know' If you haven’t…

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MSE News

Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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