Want working WiFi calling

Hello,
I am currently with Lebara, but not for long. They are supposed to have WiFi calling, but I cannot make it work with my Fairphone 4, and I do not wish to change phones. Lebara's support was nothing short of abysmal.

So, can anyone recommend a good provider that have good WiFi calling, good online chat support and not crazy prices?

Thanks!

Paul.

Comments

  • MikeJXE
    MikeJXE Posts: 3,032
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    I moved to a place with no good phone signal so I needed wifi calling too

    I switched to Asda that uses the  Vodafone network 

    I don't know about CS as I have never had to use them 

    I have been with them since February and never had a problem on my iPhone

    I pay £5 per month, all inclusive minutes and texts plus 3GB of data


  • PHK
    PHK Posts: 1,141
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    One thing with the Fairphone 4 is that for the first time you need to be somewhere with a network signal before you'll successfully connect to WiFi calling. 

    Having said that I know Lebara' s implementation is unusual and there are also issues with WiFi calling for the Fairphone 4 (bit not other models) on Three. It's been reported to work okay on EE. 
  • The main mobile operators publish (usually out-of-date) lists of handsets that their WiFi calling service will usually work with but they tend to only reflect the major phone brands. Don't recall seeing Fairphone on any list.

    Is there a Fairphone community site or a subReddit? Might be the place to find/ask the question.

    You will need to find operators that at least have the technology you can use before you can start ranking them by other desirous properties.
  • As suggested you might need to find a specific Fairphone forum for help.

    Lebara customer service was not great the couple of times I contacted them, no where near as bad as o2 though.

    Wifi calling on Lebara works fine for me, but I don't have a Fairphone.
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • Paul - apologies if you have done this, but is WiFi Calling toggled on in settings?
    I too, use Lebara and have not experienced any problems with WiFi Calling. In fact, it's essential in my locale because the mobile network, as all of them are here, very poor.
  • tinker411
    tinker411 Posts: 111
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    edited 7 November 2023 at 12:30PM
    The main mobile operators publish (usually out-of-date) lists of handsets that their WiFi calling service will usually work with but they tend to only reflect the major phone brands. Don't recall seeing Fairphone on any list.
    Same, although - perhaps randomly - Sky Mobile have it (the Fairphone 4 5G anyway) on their supported list at https://www.sky.com/help/articles/sky-mobile-device-capability which is interesting considering what handsets Sky Mobile does not support for WiFi calling, but let's not pull on that thread.

    In answer to the original question though, 1p mobile? The 25GB bundle for £10pm still appears to be running.
  • ProDave
    ProDave Posts: 3,620
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    I found with a perfectly ordinary Samsung phone, O2 and then Sky Mobile both failed to get wifi calling working on my phone.

    I then switched to 1P Mobile (for other reasons) and instantly wifi calling worked.

    So you could do a lot worse than get the cheapest 1P Mobile Pay as You go sim, and if wifi calling works on your phone with that, consider porting your number and looking at what plans they have may suit your needs if PAYG is not what you want.
  • savergrant
    savergrant Posts: 1,043
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    ProDave said:
    I found with a perfectly ordinary Samsung phone, O2 and then Sky Mobile both failed to get wifi calling working on my phone.

    I then switched to 1P Mobile (for other reasons) and instantly wifi calling worked.

    So you could do a lot worse than get the cheapest 1P Mobile Pay as You go sim, and if wifi calling works on your phone with that, consider porting your number and looking at what plans they have may suit your needs if PAYG is not what you want.
    How is wifi calling charged if you aren't on a plan? Just out of interest.
  • ProDave said:
    I found with a perfectly ordinary Samsung phone, O2 and then Sky Mobile both failed to get wifi calling working on my phone.

    I then switched to 1P Mobile (for other reasons) and instantly wifi calling worked.

    So you could do a lot worse than get the cheapest 1P Mobile Pay as You go sim, and if wifi calling works on your phone with that, consider porting your number and looking at what plans they have may suit your needs if PAYG is not what you want.
    How is wifi calling charged if you aren't on a plan? Just out of interest.
    Exactly the same as their non-WiFi normal mobile calling - 1p/minute.
  • Hi All,

    Thanks for the suggestions. I will see if I can find a Fairphone community, and see if they can suggest a UK carrier that supports it. Yes, WiFi calling is turned on in the setttings, and I did that whilst we were alongside, with signal, so it should have been fine.

    I can try messaging Asda and see if they specifically support WiFi calling on the Fairphone 4.

    I'll let you know what happens.

    Paul
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