Samsung Galaxy S8 simcard

lanerose60

Moved to EE last month on rolling 10 pound a month and had no mobile data service for the whole month, their tech support said my phone wasn't supported by software .find that hard to believe took it to local phone repair shop and they said that's a load of rubbish.Can anyone recommend a SIM card/company  deal for this 4g phone Samsung galaxy s8

PHK

Which version of the S8 is it (in other words what's the model number beginning SM-G)

lanerose60

SM-G950F thanks calls and texts work just no mobile date, worked perfect until moving to ee

flaneurs_lobster

Who was your service provider before EE and why did you move?

lanerose60

Plusnet gave all customers a deadline to move who used 4g so they recommended the ee product I went for, chap in local phone repair shop said phone should be perfectly ok to work with 4g simcard, but which simcard if the ee
Simcard didn't work. At the end of the day phone isn't that old, just want a SIM card that is compatible to use mobile internet

flaneurs_lobster

Have a look at the APN settings on your phone. They should be OK but check anyway.

https://community.ee.co.uk/t5/Mobile-Data/EE-APN-Settings-Where-to-find-them/td-p/1145404

lanerose60

Problem is I have now cancelled with ee, just want a basic sim card only deal that will support my phone

savergrant

lanerose60 said:

Plusnet gave all customers a deadline to move who used 4g so they recommended the ee product I went for, chap in local phone repair shop said phone should be perfectly ok to work with 4g simcard, but which simcard if the ee
Simcard didn't work. At the end of the day phone isn't that old, just want a SIM card that is compatible to use mobile internet

Did the shop look at your 'access point name' settings?

lanerose60

No they didnt

PHK

Well they didn't do a good job then. The first thing to do is check your APN settings. 

flashg67

Sim deals - https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only-filters/   
Pick a one month one and if it doesn't work, you  can cancel and 'only' lose a month's fee.  Check your chosen providers signal where you are if poss, and maybe avoid any using EE signal?