Help with new contract to the same provider

Polmop

I have just received a new phone from ID mobile, (to take advantage of the special offers from Samsung) i had to start a new contract as i am currently with them and my old contract doesnt end until April
I have just put my old sim into the new phone and it works fine
Is there any way i can keep my old number as their online chat has just informed me that when the old contract runs out i will lose my number as it can only be transferred from or to a different company
does anyone have any ideas on how i could keep it
Thanks

Rodders53

You port the April contract number it to a temporary payg type sim with another provider. ***
Then you port it back onto the new contract SIM.

*** Doing that before late May / April -ish could trigger them to charge the 'rest of contract' fees for early termination.

PHK

Polmop said:

I have just received a new phone from ID mobile, (to take advantage of the special offers from Samsung) i had to start a new contract as i am currently with them and my old contract doesnt end until April
I have just put my old sim into the new phone and it works fine
Is there any way i can keep my old number as their online chat has just informed me that when the old contract runs out i will lose my number as it can only be transferred from or to a different company
does anyone have any ideas on how i could keep it
Thanks

Could you have done this as an early upgrade?

flaneurs_lobster

Polmop said:

I have just received a new phone from ID mobile, (to take advantage of the special offers from Samsung) i had to start a new contract as i am currently with them and my old contract doesnt end until April

The usual way to do this would be to upgrade your existing contract (paying off any outstanding phone finance) and just continue with your current SIM, any reason why you didn't do this? 

Polmop

Id mobile don't let you do this.  My upgrade date was 21 feb. And the samsung offers finished on 25 jan

savergrant

https://www.rwgmobile.wales/webshop/offers/order-a-sim-with-£1-credit-added/

Request a pac from your old sim then give it to your temporary provider. The day after you port you can request a pac from your temporary sim and give it to your new contract. There are some free sims available but some will insist you top up for identiry verification purposes before they will issue a pac.

PHK

Polmop said:

Id mobile don't let you do this.  My upgrade date was 21 feb. And the samsung offers finished on 25 jan

iD mobile definitely do early upgrades. 

savergrant

PHK said:

Polmop said:

Id mobile don't let you do this.  My upgrade date was 21 feb. And the samsung offers finished on 25 jan

iD mobile definitely do early upgrades. 

If the contract runs until April and the upgrade date is 21 Feb isn't that an early upgrade?  The problem is that it wasn't early enough for the op.

Polmop

Nighmare, i have taken a sim only with Lyca and pac my number to them, they are now telling me that i cant get a pac code from them for 30 days   is this correct, i thought they had to give one 

savergrant

Polmop said:

Nighmare, i have taken a sim only with Lyca and pac my number to them, they are now telling me that i cant get a pac code from them for 30 days   is this correct, i thought they had to give one 

Telling you how? Was that the response to texting pac to 65075 or actually speaking to someone?

Polmop

The text says failed and contact customer services.  Customer services said I have to wait a month