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Flight cancellation Virgin/Delta
Hope this is the right place to post. Booked a flight to NYC and back through Virgin however Delta are operating the flight. The flight is this October. Found out today the return flight has been cancelled and Virgin advised me I need to speak to Delta to find out why but they confirmed they have booked my on a new flight…
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Getting Agreed Compensation from Easyjet . Nightmare!
I booked a flight in December for my son to fly with Easyjet from Stansted to Malaga on the 14th March. When he arrived at the airport, he was told the flight was overbooked and he had to wait at the gate to see if there were any 'no shows', along with the other five who had also been bumped off. Two got on, but he was…
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Thomson flight delay
Hi, I'm new on here so please bear with me. I was delayed recently on a flight from Punta Cana to Manchester for approx 21 hours. We were told by the captain that a cabin crew member had gone sick so they couldn't fly us home on the day they were supposed to hence the delay. Issued a claim to Thomson and after 56 days have…
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Can anyone please help
I had to fly home urgently from Fuertevenura to the UK back on the 14th January this year as my Father was taken seriously ill. I bought tickets for the following flights as follows; IB3907 13:50 Fueteventura to Madrid IB3718 18:15 Madrid to Gatwick At 18:00 on the 14th Iberia cancelled the flight due to a fault with the…
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KLM Damaged Luggage claim
Ok please can you guys give me some help as I have exhausted all the options I can think of. In March I went to New York and on the return journey not only did I have a 3 hour delay at JFK we missed our connection flight in Amsterdam to Manchester. On arrival in Manchester mine and a 4 others in our party had no bags. It…
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Flight Delay Thomas Cook
I was recently due to return from Kos airport to Manchester and we had our flight cancelled twice. Original flight was due to leave at 1800 GMT on 5 Jun and the actual departure time was 0517 on 7 Jun. We were sent away from the airport and put to a hotel on the first day and then returned to the airport the next day and…
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HELP! advice urgently needed !
My daughter departed from Alicante to Madrid last night for her much longed for trip to China........... She got to Franfurt but the plane was delayed (Iberia) and they couldn't board the flight to China!¬ She is stuck there now, NOBODY at all around to help, (Sunday) Can someone PLEASE advise her the best thing to do NOW?…
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Is this a legitimate claim? I don't think so.....
Sorry if this particular aspect has already been covered elsewhere, the headings/threads in this area are multiple..... Nearly a week ago, our homeward flights Germany via Amsterdam to UK regional airport were delayed then cancelled due to massive storms in that area. The airline put us up at an airport hotel overnight and…
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EasyJet
After trying for 5 months for compensation for 4 hours delay in Marrakech via Resolver I have now been informed I should claim directly with Airline! NOT happy!!
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E Bookers
I had booked flights from Gatwick to Bodram on BA via E Bookers traveling on the 28th May. On 13 May I received an email from E Bookers saying that BA had rescefuled the flights to the 30th May. I eventually got through to them and said that was not acceptable and considered that a cancellation and the flights were no good…
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Wizzair flight compensation
I made a complaint to Wizzair with the following response. Are they correct? Please be informed that as per our General Conditions of Carriage, "18.3.1. Your right to make any claim of any nature whatsoever against us shall be extinguished if you do not bring an action within 2 years from the date of arrival at the…
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compensation for diverted flights - easyjet
Hi Have flicked through the forum and the guidance but am still confused if we are entitled to EU compensation or not. Would be grateful for any advice anyone can offer. Our fight was schedued to leave Luton at 8.00pm and arrive at 9.10pm at Edinburgh. We actually took off at 8.36 - we were told it was because there had…
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CAA to charge airlines £150 to investigate flight delay complaints
The aviation regulator is to begin charging airlines if it has to investigate complaints against them...Read the full story: 'CAA to charge airlines £150 to investigate flight delay complaints as ombudsman scheme' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Emirates second leg delay
Hello, I am looking for advice due to conflicting articles i have seen. I had a flight with Emirates to Phuket from LGW connecting in Dubai. LGW - DXB arrived on time and the DXB -HKT departed on time however we were then diverted to Mumbai due to an engine issue and ended up arriving in Phuket 12 hours late. Some…
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Compensation for missed event caused by delay?
Hi everyone, Sorry if this is in the wrong place or covered elsewhere, but I couldn't find any precedent on this one. I was scheduled to fly BA to Madrid yesterday from Heathrow for the sole purpose of attending the Copa del Rey final. My flight was scheduled to depart LHR at 3.05pm and arrive in Madrid at 6.35pm local…
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Return flight 15 hour delay from Cairo to London
I've been told I can claim compensation for my cancelled flight but I'm not sure, I'm hoping someone here can help. I booked my flight to Cairo from the Egypt Air website and left from Heathrow. On my return, I got to the airport and was pulled out of the check in line to be told that the flight from Cairo to London had…
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Easyjet deny we were on flight
Wondered if anyone can help. We traveled back to London UK from Tel Aviv in September 2012. Our flight was delayed by just over 9 hours. The pilot stated (without any remorse) that a technical fault on an earlier flight had had a knock on effect on later flights, hence our delay. Once home, I submitted a claim for…
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MSE News: Brussels terror attacks travel disruption: your rights
If you're affected by travel disruption after Tuesday's terror attacks in Brussels, here's what you need to know...Read the full story: 'Brussels terror attacks travel disruption: your rights' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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One ticket - different airlines
We bought a ticket to Memphis, flying from Bristol, connecting through AMS (Schippol) and ATL (Atlanta). The original KLM flight ended up being cancelled due to technical reasons and we were put on a later flight that boarded 7 hours and 25 minutes later. Now here is the tricky bit. Despite buying the ticket in one…
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Future flight cancelled and offered alternatives don't fit in with holiday?
ABOATFORXMAS View public profile Send private message Find more posts View all thanked posts Add to contacts Hi Wonder if anyone can help? In January we booked a holiday near Biarritz for 21- 31st August. We choose these dates because there were flights from Southampton with flybe on these dates. We have paid for the…
