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Can I claim for my delay?
Hello last week we returned from a holiday flying back from Malaga to Doncaster with Thomson, we should of taken off at 11.10am but we was delayed 4 hours, there was a strike by French air traffic control, also due to the time taken to load the plane we missed our take off slot and we was sat on the plane for an hour and…
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Compensation for missing connecting flights
Our BA flight was 56 mins late causing us to miss the last flight from Almeria to Madrid. We were put up in a hotel and flew on the next day but ultimately arrived 11.5 hours late for our holiday. Are we due compensation? We lost a day and experienced a lot of inconvenience for our young family?
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KLM refused to Deliver Suitcase
We had 3 flights to catch home, and our suitcase only made the 1st one. Unfortunately my house keys were in the suitcase! Arrived back and had to book a hotel for that night. Suitcase landed at 4.00pm following day and KLM refused to deliver it until the next day, to ensure they maintained their service levels with their…
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Flight changed time and missed flight, not told can I claim?
Hi there! I was due to fly 17.45pm turned up and my flight had been changed to 6am that day so I missed my flight! I wasn't told about the change! I had to buy a new flight with a different airline! Can I claim? If so where can I claim? Thanks!
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FlightStat accuracy?
Hi I'm trying to claim compensation. I had two flights, into and out of an european airport. The first flight was delayed by over 2 hours and that caused me to miss my connection. FlightStat confirms this. The airline is saying that that the delay was only short and i could have made my connecting flight. it was a while…
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Bott & Co. Flight Delay Claim - Concerns / Questions
First of all, apologies if I should have posted this elsewhere rather than starting a new thread, but I couldn’t find a relevant thread. Also, sorry for the length of this post, I err on the side of providing too much information instead of not enough, so please bear with me. The length is also partly due to quoted text.…
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In flight extras
Just been on a Greek Island vacation to Rhodes. One of the main reasons I booked it was it offered a Dreamliner flight for those days we chose. Because we booked it just a week before we went we did really need to book the seats in order to sit together. The same was booked for the return journey at a total cost of £36.…
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Jet2 flight delay
On a recent trip to Turkey my outbound flight was delayed by 1 hour causing me to miss my transfer, my inbound flight was delayed by 3 hours, according to the letter received from Jet 2 today it was only 2 hours 53 min. Also as the decided to change the plane at the last minute in outbound, l lost my pre booked and paid…
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Offered a different amount of compensation
Hi, Please be gentle, I am a newbie to this forum. I have searched the forum, but I couldn't find anything similar. I have followed all relevant advise to make a claim for compensation against Small Planet, for a delayed flight last summer. Compensation due should be €400 per person. I have received a reply from them…
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Is our delay eligible? American Airlines misconnect.
Good evening folks. We've just returned from the USA and ended up arriving about 11 hours later than scheduled. My take on the situation is that we're not eligible for compensation but I wondered what other peoples opinions might be. We were flying from Nashville to Heathrow, via Chicago. Due to the late running of our…
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Lost Luggage compensation
Hi, recently I travelled with Brussels Airlines to Lisbon, with a transfer at Brussels en route. When I got the Lisbon I found that my luggage had been left behind in Brussels. this was on the Thursday, I eventually got my luggage back on the Saturday but in the mean time I had to buy items to keep me going as I had…
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Flight Stikes and Compensation - Cruise 118- Failed to inform us about canceled fligh
I booked a cruise with a tour operator (cruise 118) with a barcelona stop over for one night before i was due to sail. We were due to arrive at barcelona at 9am. We paid extra for a morning flight to get a full day and for a high standard hotel (roof top bar and swimming pool) I arrived at the airport at 4am to find my…
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Thomas Cook Cyprus Flight Delay Oct 2012
Just a quick note of encouragement to say that we have just used the MSE Resolver tool to successfully claim compensation from Thomas Cook in respect of a 6 hours delay in holiday flights (party of 4) to Cyprus back in October 2102. I originally submitted a complaint myself in October 2012, which included other serious…
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Flight cancellation Virgin/Delta
Hope this is the right place to post. Booked a flight to NYC and back through Virgin however Delta are operating the flight. The flight is this October. Found out today the return flight has been cancelled and Virgin advised me I need to speak to Delta to find out why but they confirmed they have booked my on a new flight…
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Getting Agreed Compensation from Easyjet . Nightmare!
I booked a flight in December for my son to fly with Easyjet from Stansted to Malaga on the 14th March. When he arrived at the airport, he was told the flight was overbooked and he had to wait at the gate to see if there were any 'no shows', along with the other five who had also been bumped off. Two got on, but he was…
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Thomson flight delay
Hi, I'm new on here so please bear with me. I was delayed recently on a flight from Punta Cana to Manchester for approx 21 hours. We were told by the captain that a cabin crew member had gone sick so they couldn't fly us home on the day they were supposed to hence the delay. Issued a claim to Thomson and after 56 days have…
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Can anyone please help
I had to fly home urgently from Fuertevenura to the UK back on the 14th January this year as my Father was taken seriously ill. I bought tickets for the following flights as follows; IB3907 13:50 Fueteventura to Madrid IB3718 18:15 Madrid to Gatwick At 18:00 on the 14th Iberia cancelled the flight due to a fault with the…
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KLM Damaged Luggage claim
Ok please can you guys give me some help as I have exhausted all the options I can think of. In March I went to New York and on the return journey not only did I have a 3 hour delay at JFK we missed our connection flight in Amsterdam to Manchester. On arrival in Manchester mine and a 4 others in our party had no bags. It…
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Flight Delay Thomas Cook
I was recently due to return from Kos airport to Manchester and we had our flight cancelled twice. Original flight was due to leave at 1800 GMT on 5 Jun and the actual departure time was 0517 on 7 Jun. We were sent away from the airport and put to a hotel on the first day and then returned to the airport the next day and…
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HELP! advice urgently needed !
My daughter departed from Alicante to Madrid last night for her much longed for trip to China........... She got to Franfurt but the plane was delayed (Iberia) and they couldn't board the flight to China!¬ She is stuck there now, NOBODY at all around to help, (Sunday) Can someone PLEASE advise her the best thing to do NOW?…
