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MSE News: BA technical glitch leads to lengthy flight delays – claim £100s in compo
If you've been affected by today's BA IT glitch, which sparked lengthy delays, you may be able to claim £100s in compo...Read the full story: 'BA technical glitch leads to lengthy flight delays – claim £100s in compo for free' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure…
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Turkish Airlines nightmare – schedule change
I’d be enormously grateful if anyone can help with this. A few days ago I got notification of the THIRD schedule change, and since then I’ve been totally unable to contact Turkish Airlines. (They seem to make it deliberately difficult - I've also been trying to ontact them for a week about a lost bag) All their emails are…
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Claiming from TUI
Hi All, Recently was due to take a flight which was delayed by 11 hours. Asked for the flight to be refunded, took another flight and then shortly after submitted (by email) my request for compensation. Today, I have been informed that I signed the form requesting the flight to be refunded and by signing, agreed not to…
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Tech prob on previous flight, can I claim 4 delay??
Hi All, Apologies if I've missed this on MSE somewhere but can only find reference to 'Bad Weather' affecting previous flights not technical issues, anyway: [FONT="]Back in Nov 2012 my in-laws outbound flight from Heathrow (MH003/06) arrived 1482mins late at Perth Intl. Airport because Malaysian Airlines claim the…
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6 Year Rule
I've read the advice provided on the Flight Delays and have submitted my claim via Resolver. Monarch have now responded to reject the claim as it exceeds 6 years. The date of my flight was 29th August 2010, so I've just missed the deadline by a few days. It was for 4 passengers, so is llikely to be compensation of about…
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Outside airlines control?
Having had our flights cancelled in 2014 by Ryanair due to French Air traffic controllers strike, the airline has rejected compensation claims twice as the strike is deemed outside their control (EU reg 261 refers). However, is this worth pursuing via the small claims court on a no win no fee basis via solicitors? Has…
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Compensation claim denied
Good afternoon all, I need some help with a claim I made for compensation. My flight was cancelled after sitting in Amsterdam airport for over 4 hours, eventually the flight was cancelled and we were rebooked on a flight for the next day. Easyjet are now saying they will not pay because the events were extraordinary. The…
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Missed Connecting Flight
My problem was that a flight from Manchester to Chicago via Washington was delayed as the first flight arrived in Washington over 2 hours late which meant i missed the connection to Chicago. The next available flight arrived over 4 hours after the scheduled arrival time. United refused the claim as the second flight did…
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West Jet
Hi All Looking for some help.... I have tried claiming compensation for a severely delayed flight with West Jet but am advised that as they do not have UK offices they simply do not respond or pay out Has anyone had a similar experience? Any advice? Cheers Adrian
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EUdelay - Still trading?
Does anyone have any information on EUdelay or been in contact recently? I have an ongoing case with them and they no longer reply to emails, the online case and never answer the phone (on any number). I have also seen a post on TripAdvisor where someone has claimed they have not been paid by EUdelay and *they* claim it's…
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Non EU Flight time change - help
I have just been emailed by travelUp, who I booked my flight with and they have advised that my flight times have change, meaning i am at a changeover airport for an additional 12 hours 15 minutes. I am flying from manchester to jeddah, jeddah to mumbai. Its the jeddah to mumbai flight that has been pushed back. I am…
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Success with Small Planet.
Holy Macaroni! They've paid up. I am truly gobsmacked. :D Perseverance is the name of the game. I wrote to them direct, emailed them, tweeted them, used the CAA and Resolver. The Resolver route wasn't the one that got resolution but it must have helped. Good luck everyone else. Jo.
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Norwegian flight delay - Help!
Hello, I have placed a delayed flight claim into Norwegian, who have since declined any compensation. I'm not sure which governing body I should be writing to in order to dispute Norwegian's response, or if I do actually have a right to dispute? - The flight departure was delayed by 4hours 47minutes, from Poland to the UK.…
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Vauban's guide
Vauban's Most Excellent Guide: http://db.orangedox.com/GdfSa4xUZdZI5GJadr/Vauban%27s%20Guide%20to%20Claiming%20Flight%20Delay%20Compensation.pdf
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Small planet airlines flight delay
Original Flight departure 12.10 Changed to 14.10 Changed to 16.40 Changed to 18.00 Changed to 19.40 Flight left the Tarmac at 20.27 All the reasons why the flight was delayed -Arrived at airport and was informed of 3 hour delay due to a previous flight delay - then Apparently a passenger had a heart attack - flight then…
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Turkish Airline - Flight Delay caused to miss connecting flight
Hi All, Hope all is in good health and in high spirit. First time posting and could use some help. It's just how it says on the title. Me and my family (4 in total) had a flight 4:00am from Hurgarda connecting in Istanbul to Gatwick. The plane arrived 1.5 hours late in Hurgarda, by the time the plane left it was 2.5 hours…
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Not delay but inflight wrong dietary meal given
So we went away back in April to Florida and flew with Virgin my youngest is lactose intolerance meaning she is allergic to dairy products. When we checked in online noticed there was a lactose option so thinking great this makes our lives so much easier we checked it on the form this I do have a record of both flights…
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Baggage lost
I was flying Etihad from Dhaka to London. One of my two checked-in baggages did not arrive and has been declared 'lost' (since it has been over 3 weeks). What are the kinds of compensations I can get from the airline?
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Manchester Egypt Return Flight Changed
Booked Flight 10th August 2015 for Flight departing Manchester 22nd April 2016 returning 06th May 2016 from Egypt. On the 20th April 2016 received a plain old email cancelling my return flight and bringing me back 3 days early. No reason give. After speaking to Customer services, Only option given was to cancel or come…
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Flight Delay Query
I have recently returned from lanzarote - our flight home was delayed and we departed 3 hrs 15 mins late, however due to a tail wind we made up some time and landed 2 hrs 45 mins late. Can I claim as it was over 3 hrs late upon departure or is it based on arrival time? Thanks.
