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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Flight cancellation compensation - Lufthansa / Etihad airways
Hello, I booked a flight with Lufthansa from Manchester to Dubai, with a connecting flight via Munich, Germany. When we arrived in Munich, we found out our flight from Munich to Dubai was cancelled. We were put on a replacement flight with Etihad Airways from Munich to Abu Dhabi. And from Abu Dhabi, we were advised to get…
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Covid Flight Refund Discussion - Too Late?
This is an old one from 2020/2021 but I am wondering if there is still a remedy. A few years back a return flight ticket from the U.K. to Turkey was bought from Lufthansa via Germany - This was a flight only booking direct from the airline. This was a single UK>Turkey ticket. While the outbound flight went without a hitch,…
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Claiming for unsafe accommodation during flight delay iberia
Hi, I recently flew to fuerteventura from Heathrow via madrid. My first flight was delayed and i missed the connection. (No refreshment vouchers were offered or explanations given for the over 3 hour delay) I had the aena hidden disabilities badge as I suffer from ptsd, which I disclosed to the iberia rep at Madrid. She…
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Aviation ADR
https://dashboard.aviationadr.eu/login.php I put in a dispute with Ryanair using this service over a year ago. Was put into the adjudication phase five months ago. Is only meant to take three to reach a decision, when at this stage. Does anyone have any experience with how long they actually take over the stated timeframe?
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UK261 compensation delays - Eastern Airways
Hi We had a cancelled flight (after 3+ hours of waiting at Gatwick) to Newquay with Eastern Airways back in March. I raised a request for compensation, and they quickly came back confirming this was due and would be paid in 6-8 weeks time. Nothing happened, so chased up, to be told they had further delays and now likely…
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Eastern have gone into administration
So I’m awaiting compensation due from a cancelled flight back in March 2025. Eastern had agreed it was payable but I’ve had nothing. I sent a LBA 2 weeks ago, and have just found out this evening they have gone bust. Is there anything I can do or am I stuffed.
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EasyJet decline compensation claim due to airport collision
Mid August my family and I were due to fly from Manchester airport to Paris CDG when our Easy Jet plane collided with another Easy Jet plane whilst taxiing to the runway, resulting in wing damage to both airplanes. We had to disembark the airplane and return to the terminal where EasyJet sourced another plane and crew but…
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Kenyan airways - refusal of compensation
Hi Ok. The situation is, i took a Kenyan airways flight London Heathrow to Antananarivo via Nairobi. Plane delayed over 3 hours at Nairobi. Arrived at Antananarivo over 3 hours late. I am a member of Airhelp plus, and have just received the following. Basically should I give up, or contact the CAA and pursue my claim with…
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SAS Airlines, Cancelled flight outward, Delayed & missed connection return
after advice here please last week whilst on a return trip from Manchester to Frankfurt (via Copenhagen) with SAS Airlines. on the outward flight, the original flight from Copenhagen to Frankfurt (Tues.21.Oct.25 @ 18:15 hours) was cancelled. No sooner did we find out about this and we got transferred to another fight…
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Help - Out of pocket Expenses
Hi our flights through Wizz Air direct got cancelled as the flight took off, had to be diverted back and then got cancelled. The return was also refunded when Wizz Air returned our payment because no alternatives could be found. What I am now trying to work out is along side any compensation what happens to the hotel…
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Wizz Air - Cancelled flight as no longer running the route - what are my options?
Hi, Wizz Air have cancelled my Gatwick - Agadir flight in October half term as I think they are no longer doing the route. I have read the MSExpert guide - am I right in thinking I can ask Wizz Air to find me an alternative flight? I don't have to take the refund? They will have to book me on an alternative carrier?…
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Ryan air cancelled flight e-mail
On Thursday night 14-11-24 Ryan air sent out an E-Mail informing passengers of flights being cancelled – which were sent out in error. Ryanair gave customers the option to refund the supposedly cancelled flight or change the departure and arrival airport for free. The error email read: “Your flight has been cancelled due…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Cancelled flight due to weather
I was due to fly from Heathrow to Inverness but the flight got cancelled due to weather, they could not offer a flight the following day as it was fully booked therefore had to accept the refund as I had to get back to my work. I managed to fly from Luton later the same day with easyJet and landed in Inverness. Therefore…
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Return flight to LHR from Washington DCA
Hi, After some advice please. Returned from Washington DC earlier this week to Heathrow. All our flights were booked via Virgin. Our original return was booked to fly from Washington DCA to Boston and then from BOS to LHR. The first trip was operated by Republic Airline and the second by Virgin. We had a message from…
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Ryanair delay compensation
On a recent flight from Málaga to Belfast on the 3rd of October 2025, the flight was due to leave at 9.50pm which was delayed until 7.00am on the 4th. The problem was not due to storm Amy it was due to staff being over their flight hours as was explained by the captain who had told us that the staff were approaching their…
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Norse Atlantic
Does anyone know a no win no fee company that definitely handles claims against this airline?
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KLM problem on prior flight
Flight from Oslo to Amsterdam was delayed due to a problem on an earlier flight that day. Apparently there was a bird strike on an earlier flight TO AMS. However decided to continue with the flight AMS -> OSL, and then separately fly an engineer from the base in AMS to OSL to look at the airplane. I know ordinarily a bird…
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Ryanair - Refusing to refund my expenses when flight delayed by nearly 2 days
Hi, I am hoping someone can help as Ryanair are refusing the claim we have made. Background: Our flight (Me, my wife and two friends) from Porto to Leeds was cancelled at the last minute on the 3rd of July due to French Air strikes. We then had to que for Ryan Air customer services for 5 hours, we finally got seen at 11pm.…
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Delayed Singapore Airline Flight for 36 hours.....
We were booked on the Manchester to Singapore flight 10.25am, with final destination being Penang. We boarded the plane, but they delayed the take off as they said they had to do Airbus checks due to the aircraft going through bad turbulence on the incoming flight that morning. These checks continued to take place whilst…
