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Flight delay compensation
Discussion List
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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Ryanair not transferring wallet funds to my bank
hi. I got caught uo in the Bristol airport closure in August. Flying back from Alicante we got on plane and sat there an hour before twlling us we would land at Stansted. Any way we landed about 4 hours after we should to a text saying make your own way home. They agreed to pay the taxi but not food as the wh smith didn’t…
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easyJet refused to provide proof of denied boarding, now refusing compensation
Hi everyone, My family and I recently tried to fly from Naples to Manchester. We were refused boarding, evidently because of an error with our booking - our two year old daughter was booked as an 'object' rather than having the seat that a two-year old should have (I accept there may be some things lost in translation…
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Flight downgrade by partner airline
I am totally confused - booked BA flights to Montreal; returning via JFK premium economy both ways. Return flight was operated on BA behalf by American Airlines. At the last minute,at the gate, on our return we were downgraded to economy. Both BA and AA are passing the buck and neither admitting responsibility for the…
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Easyjet delay
My flight was delayed 20 hours overnight and easyjet state I am not entitled to any compensation due to unforeseen circumstances of bad weather. While we were in the airport other flights were landing and taking off. The pilot stated he couldnt fly due to staff working their quota hours not due to the weather. Should this…
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Virgin Compensation
Hi all, I had a flight with Virgin Atlantic on the 4th of September, LAX-LHR, it was cancelled and we were put on a flight 5 hours later. Now I know usually this would mean I’m entitled to that £520 (like I was for the flight there which was also cancelled…). I’ve applied for the compensation however they have rejected it…
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Ryanair Claim for Duty of Care Under Article 9 of Regulation 261/2004
Hi all, Hoping for some advice. My Ryanair flight (Toulouse to Stansted, 8 September) was delayed by the NATS air traffic control failure that hit UK airports that day. By mid afternoon it was confirmed the flight wouldn't leave until around 10pm. I'd been up since 5am and had a long drive home after landing. I have…
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Ryanair flight compensation - am I entitled?
Hi everyone, I was recently delayed 3 hours and 40 mins from fuerteventura to Manchester last week. Due to this delay I thought I might be able to claim compensation for myself and my partner so I put a request in to Ryanair, which they have rejected sighting bad weather which was the case for the incoming flight from…
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SunExpress - 3+ hour delay because of their systems being down, but SunExpress claiming it wasn’t
We were booked on SunExpress XQ584 from Antalya to Bristol on 15 August 2026. I was actually meant to be on the XQ584 the prior day but I spent 45 minutes queueing up to checkin to be told the check in is already closed...but that's mainly my fault! Anyway, while waiting to be board we noticed a lack of any SunExpress…
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NEW: MSE's Flight delay compensation claim tool
We've a new tool to help you work out if you're owed compensation for a delayed flight, and to help you draft your claim letter. ✈️ Flight delay compensation claim tool ✈️ Please put it through its paces and let us know what you think.
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Air Travel Claim
Regrettably, in September 2025 I signed up to a no-win/no-fee claim through ATC. I ended up receiving compensation directly through Ryanair, to the tune of £216. ATC have now demanded payment of £110 from me, citing that the agreed fees in relation to my claim remain outstanding. It is worth pointing out that, in their…
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Currently stuck in Catania due to volcano eruption
Forum post Hi everyone, Could someone please give me some advice regarding a cancelled flight? I was due to fly home today at 7pm, but my easyJet flight has been cancelled due to ongoing issues with the active volcano near the airport. Through the easyJet app, I was offered one night’s accommodation, and the next available…
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Lastminute.com & British Airways
Hi, I booked a small package holiday last October with Lastminute.com for August just passed, it was a Xmas/Birthday present for my wife. We come from a small island on the west coast of Scotland and travelled to Glasgow a couple of days before the flight on 18th of August from Glasgow to Heathrow and then Heathrow to…
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Recent NATS Failure
Can someone confirm that there will be no compensation for delays
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Compensation from BA - success
Flight from Heathrow to Faro cancelled 3 hours before scheduled departure. Rebooked on flight from Gatwick about 6 hours later. Submitted claim through BA’s online form, including taxi from Heathrow to Gatwick. Informed in about 3 days that claim was successful. £1,200 in bank account about 3 days after that. I’d say that…
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Who do I make the refund claim against?
Flights booked through Lastminute from Leeds/Bradford to Dulles, USA. BA was the ticketing agent as the flight operator was Aer Lingus. Flight delay was due to poor weather at Dulles. Return flight took off 1hr 25 min late and landed 2h23m late, supposed to land 05.15 but landed 7.38am, and we missed our connecting flight…
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Wizz Air Compensation payout Fustration. Any advice welcome
Hi all My first post. July this year, we was on a delayed flight Mykonos to Luton, almost 4 hours late due to a technical issue with the aircraft I filled my claim for compenstion, no payment as yet. I allowed 30 days, still nothing. So now im sending a separate complaint every week to ask why payment hasn't been made, and…
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Ryanair contact details for compensation
I have created a template letter using this site and the letter was generated via RESOLVER UK. Once generated, how do I go about forwarding this on to the relevant department at Ryanair?
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Aer Lingus - Change of flight charge and then flight cancelled
At the end of last month I paid for a change of flight from Belfast to Edinburgh, costing £45. When I got to the airport the new flight was cancelled (less than an hour before it was due to take off). I was moved to the flight the following day (early afternoon, so nearly 24 hours later) - which was the original flight I…
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Inbound flight cancellation but no compensation for outbound leg
Back in June, I bought flights from Stansted to carcadonne from Ryanair. The outbound and inbound legs were bought separately on different booking confirmations within 1 hours of each other. The inbound leg Carcasonne to London has just been cancelled, but the outbound leg has not. Reason given is ‘airport closure’ which…
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EZJ deny compensation - aborted takeoff
Hi all, I'm in a bit of a pickle and don't know the best way to proceed. I was on a flight from LGW to Spain earlier in August when the pilot rejected take off and we were put on a remote stand whilst easyjet maintenance made a repair. Captain stated the generator to one of the engines was faulty, and later updated that it…
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