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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Multiple cancelled flights
We have just arrived back in the uk 72h after our originally booked flight should have landed. Flight 1 was cancelled for technical reasons the evening before it should have flown. All passengers were transferred to the evening flight making about 2 /3 of the load. Flight 2 boarded, scheduled 6.45, and we were then advised…
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Ryanair flight delayed 2+ hours - compensation ?
our flight from Stansted to Carcassonne on 1 July was delayed 2.5 hours, their website says no compensation as under 3 hours but the distance was well under 1500km… getting mixed up on the wording of the regs. Any help very welcome
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Airline Compensation claim - LOGANAIR - 3 months & waiting
HI forum! I submitted a claim to Loganair on January 7th due to cancellation of flight that left me 48 hours delayed travelling. I am aware of UK261 & the amount I am due - I have tried to contact LOGANAIR for an update multiple times through different platforms - I have had ONE email in Mid February stating there is a…
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Wizz Air compensation + reimbursement. Advice on how to proceed further?
Hi, I was wondering if anybody could give me advise where I can turn to next… On 22/03/2026 we had a return flight from Istanbul to Luton airport (flight time Istanbul 2200 to Luton 2315). Whilst at Istanbul airport the flight was delayed twice before we were ushered into the last seating area next to the gate, within a…
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Emirates Compensation Difficulty
I was delayed in February travelling from Singapore to UK via Dubai. Upon landing in Dubai I was informed that the flight was overbooked so I was moved to a later flight, and taken to a nearby airport hotel to wait. I have enquired to Emirates Customer Affairs who emailed me to say that the delay was due to Air Traffic…
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No refund on Agency Fee - Travel disrupted due to Middle East conflict
I bought flight tickets through a UK-based agent. The airline has issued a statement saying that free cancellation and a full refund are eligible for my travel dates. I contacted them 10 days ago to ask about options for rerouting or rebooking, but they haven't responded, which is understandable given the situation. In the…
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Lufthansa Cancellation claim rejected
Hi All So our flight was cancelled in April from Amritsar to London with Lufthansa. This was made up of Amritsar to Delhi, Delhi to Munich and Munich to London. They cancelled the flight due to the cockpit strike. We were booked on an alternative carrier the next day. I submitted a compensation claim but it was…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Easyjet Switzerland cancellation
Is this forum still active? I had a flight from Geneva to Bristol cancelled just before Easter. It was operated by Easyjet Switzerland, but the initial claims process (now declined) was through the Easjet website. I want to take it further but am not sure where I should go to do this. Thanks for any pointers.
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Lufthansa Cancelled First Leg of Transatlantic Flight - Compensation?
I'm a complete newbie here, so please be gentle! I'm looking for any helpful advice on how to pursue a 'non-standard' compensation claim from either (or both!) Lufthansa or Booking.com/Gotogate. My original flight bought through Booking.com for a Lufthansa flight from Newcastle to Boston has been cancelled. The booking was…
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Easyjet 2 hour delay missed transfer
Hi We arrived into our destination airport 2 hours delayed on our Easyjet flight. This wouldn't have been an issue except that we had paid for €5 bus tickets to get to the train station with the intention of getting to our destination by train with €3 train tickets. Our entire journey for 4 of us should have cost €24 (my…
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Scandal of Qatar Airways - no refund!
I am interested to know how to go forward on a serious issue we have with Qatar Airways. Flight cancelled 24 hours pre-departure from New Zealand on 12th March. Due to Middle East conflict which I understand. refund promised of monies paid and Avios. To date nothing has been received and many escalations and promises and…
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Flight delay - mixed reasons
Hello, Recently had a flight delay (landed 3 hours 7 minutes late) Airline (TUI) has rejected a claim as they say there were a number of reasons, one of which was an unruly passenger denied boarding. Flight was delayed as plane was in Gatwick. Departure airport was Manchester so we were already told it would be departing 2…
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Flight delay and cancellation compensation, Tui/Thomson ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Jet2 flight delay due to adverse weather knock on effect
I had a 4.5 hour delay from Rhodes to Gatwick, the cause being adverse weather on an earlier flight from Reus. I’ve heard that the knock on effect to our flight might mean we qualify for compensation. Has anyone had success with this?
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Flight Delay Compensation, Lufthansa Only
MSE Official Insert: This Luthansa discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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British Airways - how to claim when 2 friends travelling on same booking ref?
Earlier this year, British Airways cancelled my return flight on the way home and rerouted me from a different Italian airport to land at different uk airport the next day. My travel companion through his business is a Gold card holder with them and having incurred most of the expenses from the delay put in an initial…
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Flight Cancellation Compensation when departing earlier than scheduled.
We had our return flight from Delhi to London cancelled with less than 24 hours notice, BA offered no alternative return flights and no support. We rebooked the only flight available which actually left nearly 6 hours before our scheduled flight and was routed through Dubai rather than being direct. BA have advised that as…
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British Airways - missed flight due to baggage system failure
Bit of a strange one. Business class flight to Switzerland booked for yesterday morning. Got to Heathrow T5 in time to find that zone A is completely closed, zone B is open. In zone b only 2 desks staffed but for some reason there's 2 queues to each desk. So 4 queues, 2 staff. Was at one point told this was because it…
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Flight delay and cancellation compensation, KLM/AF ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
