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Flight Cancellation
I would like to inquire about my case with Pegasus Airlines. I had a connecting flight from Chisinau to Erbil with a transit in Istanbul Sabiha on 29/08/2025. The first segment was from Chisinau to Istanbul. Unfortunately, I could not travel to Moldova due to a visa issue. On 29/08/2025, I was already in Istanbul and went…
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Help - EasyJet cancelled then reinstated flights
I'm hoping the experience in this group might be able to guide us on what we can do here... I was in the Berlin airport drone mess on Friday 31st October and easyJet had to cancel our 21.35 flight to Manchester at the last minute (literally at 21.35). After we got the cancellation email from easyJet, the options they gave…
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Compensation for missed connection in EU
Hi All, Has anyone have any experience of dealing with Iberia. I'm wondering if it's worth claiming. I had a through ticket with Iberia from Jerez via Madrid to London on 31.10.2025. The flight was delayed at Jerez and arrived in Madrid nearly 2.5 hours late, so I missed my connection to London. Iberia supplied a hotel and…
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Easy Jet deny compensation
I recently had a flight back from malaga to bristol , on arrival at the airport the ap said I could get a voucher for food as the flight was delayed by 12 hours , into the next day . No actual notification of delay or option to communicate . I quickly managed to book a jet2 flight that left 20 minutes earlier and made it…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Ryanair delayed flight Expenses not refunded
On Tuesday 9th Sept our 23.35pm flights from Gdansk was delayed till 13:00 on Wed 10th Sept. The single women on the desk who was left to tell us this news at 01:00 said it was because crew hours had expired and we would be going back the following day. The plane had been sat on the run way waiting to load and take us…
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BA Flight 24 and 2.5 hour delay
Hi our flight was due to depart from islamabad to gatwick 00:35am on saturday 1st november.Been delayed to 00:35 sunday 2nd November. Our flight BA2161 from gatwick to islamabad on 17/10/2025 was also delayed for 2 hours 38 minutes. It was a return ticket and can we claim compensation twice on the same ticket? Going 2 hour…
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AerLingus Delays
This is my first time on this forum in hope someone might be able to offer advice. Briefly we were due to fly from Dublin on 25 September at 15.45 but due to a security alert the airport was closed down for two hours. After checking in were were advised to go to the departure gate. There were no Aerlingus staff to answer…
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Flight cancellation compensation - Lufthansa / Etihad airways
Hello, I booked a flight with Lufthansa from Manchester to Dubai, with a connecting flight via Munich, Germany. When we arrived in Munich, we found out our flight from Munich to Dubai was cancelled. We were put on a replacement flight with Etihad Airways from Munich to Abu Dhabi. And from Abu Dhabi, we were advised to get…
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Covid Flight Refund Discussion - Too Late?
This is an old one from 2020/2021 but I am wondering if there is still a remedy. A few years back a return flight ticket from the U.K. to Turkey was bought from Lufthansa via Germany - This was a flight only booking direct from the airline. This was a single UK>Turkey ticket. While the outbound flight went without a hitch,…
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Claiming for unsafe accommodation during flight delay iberia
Hi, I recently flew to fuerteventura from Heathrow via madrid. My first flight was delayed and i missed the connection. (No refreshment vouchers were offered or explanations given for the over 3 hour delay) I had the aena hidden disabilities badge as I suffer from ptsd, which I disclosed to the iberia rep at Madrid. She…
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Aviation ADR
https://dashboard.aviationadr.eu/login.php I put in a dispute with Ryanair using this service over a year ago. Was put into the adjudication phase five months ago. Is only meant to take three to reach a decision, when at this stage. Does anyone have any experience with how long they actually take over the stated timeframe?
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UK261 compensation delays - Eastern Airways
Hi We had a cancelled flight (after 3+ hours of waiting at Gatwick) to Newquay with Eastern Airways back in March. I raised a request for compensation, and they quickly came back confirming this was due and would be paid in 6-8 weeks time. Nothing happened, so chased up, to be told they had further delays and now likely…
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Eastern have gone into administration
So I’m awaiting compensation due from a cancelled flight back in March 2025. Eastern had agreed it was payable but I’ve had nothing. I sent a LBA 2 weeks ago, and have just found out this evening they have gone bust. Is there anything I can do or am I stuffed.
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EasyJet decline compensation claim due to airport collision
Mid August my family and I were due to fly from Manchester airport to Paris CDG when our Easy Jet plane collided with another Easy Jet plane whilst taxiing to the runway, resulting in wing damage to both airplanes. We had to disembark the airplane and return to the terminal where EasyJet sourced another plane and crew but…
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Kenyan airways - refusal of compensation
Hi Ok. The situation is, i took a Kenyan airways flight London Heathrow to Antananarivo via Nairobi. Plane delayed over 3 hours at Nairobi. Arrived at Antananarivo over 3 hours late. I am a member of Airhelp plus, and have just received the following. Basically should I give up, or contact the CAA and pursue my claim with…
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SAS Airlines, Cancelled flight outward, Delayed & missed connection return
after advice here please last week whilst on a return trip from Manchester to Frankfurt (via Copenhagen) with SAS Airlines. on the outward flight, the original flight from Copenhagen to Frankfurt (Tues.21.Oct.25 @ 18:15 hours) was cancelled. No sooner did we find out about this and we got transferred to another fight…
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Wizz Air - Cancelled flight as no longer running the route - what are my options?
Hi, Wizz Air have cancelled my Gatwick - Agadir flight in October half term as I think they are no longer doing the route. I have read the MSExpert guide - am I right in thinking I can ask Wizz Air to find me an alternative flight? I don't have to take the refund? They will have to book me on an alternative carrier?…
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Ryan air cancelled flight e-mail
On Thursday night 14-11-24 Ryan air sent out an E-Mail informing passengers of flights being cancelled – which were sent out in error. Ryanair gave customers the option to refund the supposedly cancelled flight or change the departure and arrival airport for free. The error email read: “Your flight has been cancelled due…
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Cancelled flight due to weather
I was due to fly from Heathrow to Inverness but the flight got cancelled due to weather, they could not offer a flight the following day as it was fully booked therefore had to accept the refund as I had to get back to my work. I managed to fly from Luton later the same day with easyJet and landed in Inverness. Therefore…
