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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Air Mauritius 4 hour delay
Hello,I see that others are having/had similar issues to myself. It looks as if Air Mauritius is not a good company to use. In May, we were delayed for 4 hours on our way home. We had to change London to Newcastle trains tickets, ask our dog minders to keep them longer which all incurred cost, stay longer in the room, all…
Jet2 refusing compensation
Hi, I'm looking for a bit of advice regarding compensation and flight delays with Jet2. On 11/06/24 we were delayed 4 hours 30 mins on our return flight from Almeria to Birmingham. We were boarded onto the plane at the expected time, however whilst boarding the captain came off the plane and was speaking to a member of…
Delay claim to original airline or replacement.
I had a look at other posts but couldn’t see this situation. My wife’s parents booked a flight from their home city in the US to Heathrow (with a connection in the US). This was booked with American Airlines. The first leg of the return journey was on a BA flight that got cancelled 24 hrs in advance. The email that told…
Flight Delay Compensation, Lufthansa Only
MSE Official Insert: This Luthansa discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
Ryanair claim for cancellation or delay?
Hi, I had a very delayed journey and can’t work out which part(s) I can claim for. I had an 8:15 - 11pm flight booked LON Stansted to Berlin on a Friday. I got an email the flight was cancelled at 5:30 pm while on my way to the airport, due to air traffic control reasons. Went to the desk and due to the Euros that weekend,…
Compensation on rescheduling by the airline...?
Hi, I would appreciate some clarification on the rules here please... If an airline makes a "scheduled" change to a flight at short notice (under 14 days), that results in a delay from the original arrival time of more than 3 hours (let's assume the trip here is longer than 3,500km), is compensation due? Or is an airline…
RyanAir not paying expenses after diversion
Hi there, I'm wondering if someone might be able to help. Last September I took a flight from Glasgow to Bologna via Charleroi for a trip to Parma. On landing we were suddenly informed that we were in Forli Airport rather than Bologna. There had been no mention and I only realised I was there when my girlfriend called to…
Can I claim? Confused by rules.
Whilst in Turin this week, my return flight to Gatwick was cancelled by British Airways with 27 hours’ notice due to “operational constraints.” BA offered me a substitute flight home but this ran from Milan to Heathrow, and left 2h15m earlier than the original flight. Both the cancelled and replacement flights were just…
Old Compensation Cheque
We had a flight issue where we were awarded compensation if £688. This was given by cheque in late 2019. We thought we would have time and planto lodge it and spend on holiday 2020. But not long after Covid hit both personally and then widely with lockdown and holidays etc and even being able to go to bank stopped. In the…
Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
BA flight delayed - claim for reimbursement of accommodation on arrival
I flew from Heathrow to Frankfurt on 26th of June. It was supposed to be pretty uneventful, but thunderstorms caused complete chaos in Frankfurt that evening. Many flights were re-routed, some landed. We eventually managed to land 3.5 hours late after taking off from Heathrow on time, having spent several hours in the…
Who do I claim from - British Airways or Aer Lingus? Both are saying it's not them
Looking for some advice on which is the correct company to claim from? Both are denying it's not them. Booked a flight through British Airways from Dublin to Manchester. Aer Lingus were the operators flying the plane. British Airways have said that they didn't operate that flight and that I should contact Aer Lingus. Aer…
Easyjet Customer care? What care?
As someone who is a frequent flyer, I am certainly noticing how flights now are becoming less reliable than a few years ago. I have had a situation recently with Easyjet which is a curious one and am after any comments or advice. My husband and I were due to fly back from Berlin to Luton on Friday 2nd August after spending…
Virgin flight cancelled, expenses question?
Hi, Mine and my wife's flights return flights from Vegas to Manchester for the 2nd August were cancelled by Virgin and we immediately rebooked their next available flight through the app. This flight was operated by KLM which flew from Vegas to Amsterdam and then on to Manchester, we booked seats on both of those flights…
Flight delay 20hrs due to incoming plane experiencing 'air traffic control delays'
Hi All, I have been round and round the internet trying to understand where we stand with this: Flight EZY8660 Due to depart Larnaca 1/8/24 @22.40 Departed Larnaca 2/8/24 @ 18.20 We were given overnight accommodation and transport. My query is that we would like to claim compensation based on the fact we arrived 24hrs…
Query regarding Compensation for Cancelled Flight with EasyJet
I was due to fly to Portugal on 03.04.23, the evening before I received a text telling me the flight had been cancelled due to easyJet staff being on strike. The flight was rearranged for 07.04.23 meaning we lost 4 days of our holiday. I thought I was unable to claim compensation due to strike action but reading different…
Flight to Vienna was delayed but Ryanair say "not qualify for compensation"!!
Hi, Our flight (flight FR693, from Manchester to Vienna on 24-07-2024.) was delayed for more than two hours (oringal Departure time - 17:50 - oringal arrival time - 21:15) As we were boarding the plane, I received an email from Ryanair confirming that : " delay has now reached two hours past your original scheduled…
Delay flights rights
I needed to fly to Ireland for a private doctor appointment. Take off is at 10 land at 11 which leaves 3 hours to get my appointment which is only 20 mins away pent of time. However my flight yesterday was delayed 2 hours 50 mins and only took off at 1309 landed about 1425. This also made my return flight the same day…
Paphos return flight delay.
Hi, I was on holiday in Cyprus Paphos 13th - 20th of July. On the way out there was a delay due to air traffic control. Fair enough, it wasn't long, roughly an hour or so. How ever on the way back the plane landed with a air conditioning fault. This meant we were late to board the plane while they fixed it. When we got on…
Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January & others) delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…

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