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No refund yet
Hello, new here so please be gentle. I have turned to you for some help. My daughter booked a flight in January to Bangkok in March but it was cancelled last minute by the airline due to the conflict. Booked through Travel Up, got an email a week later from them saying we would be refunded but that was now 18 weeks ago.…
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Pula to Bristol 14th July - Conpension claim rejected
Like most threads on here and to no one's shock, our compensation claim was rejected for a ~3:15 hr delay on a flight from Pula to Bristol from EasyJet. While waiting in the airport we were getting notifications saying it was delayed leaving Bristol (the previous leg), something about ATC. However, on boarding the plane,…
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EZY2593 Luton Larnaca 27th June 2026 - Cancelled
Was anyone else on the above flight that was cancelled. I am trying to compare compensation claims and would appreciate hearing from other passengers. Thank you
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Accidentally double booked flight
I was recently in a cafe in Miami and was searching Skyscanner for flights home. I saw a suitable flight at 16:55 the same day to Edinburgh via Amsterdam with KLM. This was around lunchtime that day. Skyscanner led me to believe that Edreams had the best price. I went to book the ticket through the Edreams app. I left the…
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Reimbursement claim denied after cancelled flight through Dubai (Feb)
Hi. I'm hoping to get some guidance on what we should be doing after our claim for reimbursement was denied, following a cancelled outbound flight at the start of the Iran conflict. We had to self reroute in order to get to our destination. Below are the details, hopefully someone has some input in whether this is correct…
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Multiple cancelled flights
We have just arrived back in the uk 72h after our originally booked flight should have landed. Flight 1 was cancelled for technical reasons the evening before it should have flown. All passengers were transferred to the evening flight making about 2 /3 of the load. Flight 2 boarded, scheduled 6.45, and we were then advised…
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Ryanair flight delayed 2+ hours - compensation ?
our flight from Stansted to Carcassonne on 1 July was delayed 2.5 hours, their website says no compensation as under 3 hours but the distance was well under 1500km… getting mixed up on the wording of the regs. Any help very welcome
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Airline Compensation claim - LOGANAIR - 3 months & waiting
HI forum! I submitted a claim to Loganair on January 7th due to cancellation of flight that left me 48 hours delayed travelling. I am aware of UK261 & the amount I am due - I have tried to contact LOGANAIR for an update multiple times through different platforms - I have had ONE email in Mid February stating there is a…
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Wizz Air compensation + reimbursement. Advice on how to proceed further?
Hi, I was wondering if anybody could give me advise where I can turn to next… On 22/03/2026 we had a return flight from Istanbul to Luton airport (flight time Istanbul 2200 to Luton 2315). Whilst at Istanbul airport the flight was delayed twice before we were ushered into the last seating area next to the gate, within a…
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Emirates Compensation Difficulty
I was delayed in February travelling from Singapore to UK via Dubai. Upon landing in Dubai I was informed that the flight was overbooked so I was moved to a later flight, and taken to a nearby airport hotel to wait. I have enquired to Emirates Customer Affairs who emailed me to say that the delay was due to Air Traffic…
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No refund on Agency Fee - Travel disrupted due to Middle East conflict
I bought flight tickets through a UK-based agent. The airline has issued a statement saying that free cancellation and a full refund are eligible for my travel dates. I contacted them 10 days ago to ask about options for rerouting or rebooking, but they haven't responded, which is understandable given the situation. In the…
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Lufthansa Cancellation claim rejected
Hi All So our flight was cancelled in April from Amritsar to London with Lufthansa. This was made up of Amritsar to Delhi, Delhi to Munich and Munich to London. They cancelled the flight due to the cockpit strike. We were booked on an alternative carrier the next day. I submitted a compensation claim but it was…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Easyjet Switzerland cancellation
Is this forum still active? I had a flight from Geneva to Bristol cancelled just before Easter. It was operated by Easyjet Switzerland, but the initial claims process (now declined) was through the Easjet website. I want to take it further but am not sure where I should go to do this. Thanks for any pointers.
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Lufthansa Cancelled First Leg of Transatlantic Flight - Compensation?
I'm a complete newbie here, so please be gentle! I'm looking for any helpful advice on how to pursue a 'non-standard' compensation claim from either (or both!) Lufthansa or Booking.com/Gotogate. My original flight bought through Booking.com for a Lufthansa flight from Newcastle to Boston has been cancelled. The booking was…
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Easyjet 2 hour delay missed transfer
Hi We arrived into our destination airport 2 hours delayed on our Easyjet flight. This wouldn't have been an issue except that we had paid for €5 bus tickets to get to the train station with the intention of getting to our destination by train with €3 train tickets. Our entire journey for 4 of us should have cost €24 (my…
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Scandal of Qatar Airways - no refund!
I am interested to know how to go forward on a serious issue we have with Qatar Airways. Flight cancelled 24 hours pre-departure from New Zealand on 12th March. Due to Middle East conflict which I understand. refund promised of monies paid and Avios. To date nothing has been received and many escalations and promises and…
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Flight delay - mixed reasons
Hello, Recently had a flight delay (landed 3 hours 7 minutes late) Airline (TUI) has rejected a claim as they say there were a number of reasons, one of which was an unruly passenger denied boarding. Flight was delayed as plane was in Gatwick. Departure airport was Manchester so we were already told it would be departing 2…
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Flight delay and cancellation compensation, Tui/Thomson ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Jet2 flight delay due to adverse weather knock on effect
I had a 4.5 hour delay from Rhodes to Gatwick, the cause being adverse weather on an earlier flight from Reus. I’ve heard that the knock on effect to our flight might mean we qualify for compensation. Has anyone had success with this?
