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Unable to claim flight compensation
I have followed Martins advice in claiming flight delay compensation, I used the online form with easyJet they told me it was the wrong flight number, they informed me of the correct flight number, so I submitted again with the number they gave me, again they said it was wrong. I don't understand how hard it is if they so…
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Connecting flight in Abu Dhabi delayed by 23 hrs. Compensation?
Hi, We recently flew from Manchester to Singapore with Etihad. It was not a direct flight and the connecting flight was from Abu Dhabi. Original layover was just over 3 hours. The flight should have departed Abu Dhabi at 22.30. Initially we were told (by email) after landing at Abu Dhabi that due to operational…
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Flight ticket name difference
I had booked a Flight at London Heathrow Airport to check into my flight on Saturday 4th September with my Partner for a trip to Bali. I had booked the flights with British Airways and the flight it self was with Qatar Airways. At the check-in desk I got told that I wouldn’t be able to board the flight as my name on my…
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Thoughts please
I recently flew an internal UK flight, lasting 1 hr 20 mins and the flight was delayed by over 6 hours. The weather was pretty overcast and it was raining heavily that day, plus I understand parts of the UK had a thunderstorm. On boarding the plane, the pilot apologised for the delay, saying there was a technical issue and…
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Bumped off Iberia flight from Peru
My fiance and I were recently travelling to Peru and we had various issues with our flight reservations.We originally booked the flights through American Express Travel.These flights were ticketed by LATAM Airlines and operated by Iberia Airlines.Something went wrong at one stage of the communication between LATAM and…
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Unacceptable payment timeline?
I have 2 outstanding compensation claims for delayed/cancelled flights with Eastern Airways and Norse Atlantic Airways. The Eastern flight on 2nd March 2025 was cancelled, and the Norse flight on 12th April 2025 was delayed by 3hrs 59mins 🤨. Both airlines have agreed compensation is due, yet neither one has settled. It’s…
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Consequential losses
Hi! We booked a trip to Zanzibar back in June (flights booked via BA but carried by Qatar Air) Our flight to Doha (to get a connecting flight to Zanzibar) got diverted back to London after 3.5hrs as the Qatari airspace got closed due to missile attacks. Our connecting flight and many flights after were cancelled meaning we…
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Aviation ADR - Claim disappeared from portal
I submitted a claim to the aviation ADR after having a nightmare travelling from Bristol to Germany in February. I had: 1 x delayed flight (4 hours) which resulted in a missed connection 1 x cancelled flight 1 x delayed flight (1.5 hours) which also resulted in a missed connection. My claim went to adjudication on 7th…
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Compensation received
Took a year but finally received my delayed flight compensation from a turkish company. Initially offered me airmiles which were useless to me as I don't live anywhere near where the airline flies. Then offered me more airmiles or status credits, which again, were useless. Also offered me travel credit but it could only be…
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Etihad delay for 1hr 45min, missed connection in Abu Dhabi, off to hotel and fly to London next day
Etihad flight from Asia was delayed for 1hr 45min and we all missed our flight to UK and Europe in Abu Dhabi - no other flights in the afternoon that day. All to hotel in Abu Dhabi and on the next day flight (mine was over 18 hours later than original). I emailed them and they are offering just about £110 cash (my one way…
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Turkish Airlines - Question on offered compensation
Dear community, I have a question regarding my recent Turkish Airlines flight I hope to get clarification on. I flew from Cape Town via Istanbul to Düsseldorf. Everything was fine on the outbond flight. On my return flight back to Cape Town we were delayed in Istanbul and I arrived 3 hours and 40 minutes late in Cape Town.…
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BA Compensation - stick or push for more?
Hope this is the right place - not sure if it is but my query doesn't quite fit neatly into any of the categories! In August, I flew with British Airways and I prebooked some food. I'll spare you the details, but the long and short of it was that they weren't able to provide the food because the menu had changed and they…
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Ryanair flight delay - can I claim accommodation and compensation?
Sorry this is going to sound like a daft question but I can't seem to find this information. My flight was delayed 16 hours, we were told we could find our own hotels which I did and paid £100. Can I claim both this and £220 compensation for the delay? And if so how - I went via their online form and claimed the £100, I…
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BA changed destination instead of cancelling flight - compensation options?
Hello, Would welcome any advice on our experience with BA yesterday. In short, our Sunday 19.45 flight from Rome FCO to Heathrow (due to land 21.20 UK time) was delayed due a technical issue with the plane. In the end, we were herded onto the plane around 22.30 and eventually left Rome at approx 23.15. After we'd boarded…
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EasyJet decline compensation claim due to airport collision
Mid August my family and I were due to fly from Manchester airport to Paris CDG when our Easy Jet plane collided with another Easy Jet plane whilst taxiing to the runway, resulting in wing damage to both airplanes. We had to disembark the airplane and return to the terminal where EasyJet sourced another plane and crew but…
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Flight delay compensation ryanair
Hi all, We were meant to be flying last Friday from Birmingham to Málaga at 5.45pm but the flight got delayed for approximately 2hrs 45 minutes due to a technical issue which turned out to be one of the engines which wouldn't start so instead of landing approximately 9.30pm we landed just before midnight. We weren't…
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Qatar Airways Bumped off connecting flight.
Thank you for reading this, I am looking for advice to see if there is any form of compensation available. In brief but I can elaborate if required. I booked a return flight directly with Qatar Airways. This was for two adults and a child. The return flights were completed without issue. Our intended outbound journey was…
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Cancelled flight - Who is liable travel agent or airline
Hi, I've spent quite a bit of time researching my issue and have been unable to reach a firm conclusion. I've spoken with citizens advice and they described the case as ambiguous and were unable to help. If anyone can spend the time reading and responding I'd really appreciate it. I originally booked return flights to…
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Hotel refund
We were recently on a flight from Gatwick to Las Vegas, our flight was due to depart on Tuesday 15th however we sat on the plane for 4 hours and then was told the flight was cancelled. Was given an option of flying 2 days later or a full refund. We chose to fly 2 days later which wasn't ideal and spoilt our trip a bit as…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January & others) delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
