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Flight cancelled with a minimum 12 hour delay

Friend had flight cancelled while boarding. Delay will be minimum of 12 hours. The delay was cause by a mechanical fault with the plane. If he goes through this process and rebooks his flight will he no longer be entitled to compensation? Distance is 998KM and I belive he is entitled to £220 cash ( after a rearranged flight free of charge). Is there any other factors to consider. I have blocked out the QR codes just incase they are specifc to his flight (doubt they are) and page two is just steps to rebook on there website.

easy jet.jpg

Comments

  • Westin
    Westin Posts: 6,517 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic

    I would just tell your friend to follow the instructions that the airline has given so that a new flight can be obtained. Keep out of the compo discussion.

    The QR codes will be generic.

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