We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

JAL and Finnair
I had flights booked via booking.com with Japan Airlines to Manchester via Helsinki flying with Finnair and codeshared with JAL. JAL have told me the Helsinki-Manchester flight has been cancelled. It seems it's because of industrial action by Finn pilots.But they haven't given me any options of getting home and their app…
KLM and legal and financial matters related to claim
KLM cancelled our flight and rebooked us on a later flight. We arrived at our destination 12 hours late. KLM have stated we are entitled to compensation, according to the EC Regulation 261/2004. But they have asked for a handwritten and signed letter of authority and the letter should confirm that I have no objections to…
Flight delayed luggage?
Appropriate to ask on here or another suitable area? Its about Ryan air closing my case and its not resolved?
Abandoned by Ryan Air
We seem to have a situation not covered by the various sites we've been on. We were booked on a RyanAir flight back from Prague on 5th January to get into Stansted that morning. The flight was delayed, then cancelled and the replacement flight never flew and the NEXT flight was also cancelled and we finally flew back home…
Aer Lingus flight delay compensation
I have already made a claim for a delayed flight. I would appreciate some help on reimbursement for third party travel/hotel disruption. I booked a flight to Chicago with an ongoing internal flight the next day. In between I had overnight accommodation booked. My flight to Chicago was delayed by 18 hours, I was…
Ryan air cancelled flight e-mail
On Thursday night 14-11-24 Ryan air sent out an E-Mail informing passengers of flights being cancelled – which were sent out in error. Ryanair gave customers the option to refund the supposedly cancelled flight or change the departure and arrival airport for free. The error email read: “Your flight has been cancelled due…
easyJet EZY2222 Sofia to Manchester 2/1/25
Ok so it was only 6 minutes over the threshold but wondered if others have any comments. 1. Easyjet app said delay was technical issues on previous flight. 2. Majority of flights at airports used by the plane were on time or within 30 minutes or so. 3. Pilot said delays were due to fog at Sofia yet again nearly every other…
AESA JET 2 APPEAL FOR CANCELLED FLIGHT
Can anyone assist me please , I am trying to log an Alternative dispute Resolution with AESA , as advised by Jet2 after they rejected my claim for compensation for a cancelled flight Alicante to Newcastle 5.1.25. The AESA site isn't easy to understand or navigate. But I think I have understood you have to register for E…
"Small Claims" /MCOL Which jurisdiction? England or NI?
Sorry, lots of questions. Thanks in advance for any answers.I am making claims against Aerlingus and Emerald Airlines under UK261/2004 law.Both have registered officies (UK Companies House) in Northern Ireland. I live in England.Do I use the English court system or the Northern Ireland court system?Can I make a claim in…
wizz air paid compensation to someone else's account and closed the case
Hi I'm deeply frustrated with wizz air and their lack of communication and refusal to look into this matter which is clearly their fault! So my flight was delayed and I completed the online compensation form and was approved to get £800 euros and so waited 10 days and didn't receive anything in my bank. I contacted them to…
Business Flight Delay
Quick one (hopefully) - I was travelling for business and my flights booked and paid for by my companies travel service. One of my connecting flights was delayedby more than 4 hours (leaving an EU airport) and so resulted in my arrival at 3am instead of 1030pm. This meant I had just 3 hours sleep before having to leave for…
Delay & Cancellation
Hello all. Struggling to find a concise answer to this so thought I would ask. Scenario: UK to EU Flight. Sat on tarmac for 5 hours in total before flight was eventually cancelled. I claimed with airline believing that I was due EUR600 in compensation for delay. They are saying that I get only EUR400 because the flight was…
latam delayed flight over 3 hours - getting nowhere
hi, i have been going back and forth opening a claim with Latam for a 3 hour + delayed flight from madrid spain to lima peru. just before the 2-month mark, i received a response saying my flight was not delayed which is a blatant lie. i presented the official flight log and photos of the arrival screen at the airport…
Flight delay compensation, all other non-EU airlines
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
Second leg of long haul cancelled and rebooked by airline, 5 hour delay, can we get compensation
We flew from London Heathrow to Bangkok July 2024. Air traffic control issues meant flight took off 2 hours late, but we only landed in Hong Kong 45 minutes late. Our airline (Cathay Pacific) cancelled our second leg flight (due to take off 50 minutes after we landed with delay) 6 hours before we even arrived in Hong Kong…
Qatar Airways Flight Delay Claim
Hi, Was looking for some advice. I was hoping for the max £520 compensation but have been offered only £156 by Qatar Airways despite arriving at my final destination over 5 hours than I should have. I’ve provided my scenario and also Qatar’s reply below. Is this right? My scenario: I was booked on a flight from Saudi to…
Air India flight nightmare compensation query
Hi my father booked a flight via the online Travel agent Flightcatchers from London Heathrow to Amritsar India with Air India which had a 1hour 15 mins stop over in Mumbai. He flew yesterday and the Heathrow to Mumbai flight went fine and landed in Mumbai on time at 4.15am local time. The problem however was that Air India…
Ryanair Flight Re-routing - Additional Costs Claim
I was in Tenerife in January and our flights back to Edinburgh airport with Ryanair were cancelled due to the bad weather at home. I understand we won’t receive compensation as it was outside their control, but I put in a claim for reasonable expenses as we had to stay for an extra day and a half so incurred additional…
Flight dispute
Hello, Just after some advice please? We were about to board our flight (on the bus) and a cabin crew member came on and told us unfortunately there was a technical issue and the plane’s slide had been deployed. As a result we were sent back to the boarding gate to await further instructions. We were then told our flight…
Flight delay due to untrained pilot
I had booked holiday for my family (7 in all) flying from East Midlands Airport to Chambery. After a long delay TUI postponed the flight until the following day. They put us up in a hotel, which all went well and the flight the following day was fine. Following further communication with them when I returned, they said…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Flight delay compensation

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Flight delay compensation

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free