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Flight changed to 24 hrs later
Etihad have 'changed' my flight to Abu Dhabi in 6 weeks time by putting it back 24 hrs so presumably it's not 'cancelled' nor 'delayed'. It means the 1st night hotel I booked will be wasted money as i won't be there. I can't see this particular circumstance precisely covered in any advice, do I just have to take it on the…
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Compensation for USA internal flights
we flew to the USA and stayed in New York for 24 hours. Delta cancelled our flight from La Guardia to Orlando in the early morning when the flight was due in the late afternoon. So we never went to the airport that day. There was travel chaos due to it being the week before Easter and the security personnel being on…
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Paphos Flight Cancellation
My mum was on an Easyjet package holiday in Paphos when everything kicked off in the UAE last weekend. In their own words, Easyjet made the decision to cancel flights to Cyprus on Monday 2nd, Tuesday 3rd and Wednesday 4th March "as a precaution". At no point did the FCDO advise against travel to Cyprus, airspace was not…
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Ferry delay - is there any redress?
OK not a flight but instead a ferry crossing to Ireland. We had booked a return ferry from Holyhead to Dublin with Stena. It was a 9 am sailing so we ensure we had overnight accommodation near the docks so we could be there on time. Stena then changed the sailing time to 10 am which was fine by us. Then the 10 am was…
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Etihad delay for 1hr 45min, missed connection in Abu Dhabi, off to hotel and fly to London next day
Etihad flight from Asia was delayed for 1hr 45min and we all missed our flight to UK and Europe in Abu Dhabi - no other flights in the afternoon that day. All to hotel in Abu Dhabi and on the next day flight (mine was over 18 hours later than original). I emailed them and they are offering just about £110 cash (my one way…
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KLM (air baltic) - 2nd Jan cancellation - turned down claim - advices
the precis is that we were flying Tallinn - Ams - Man on the 2nd and got the first to Amsterdam to find the second flight was cancelled. the airport was suffering due to the weather and the place was in chaos. we were told to wait for a txt to give our new flight but there was no assurance when that txt would be. after 5…
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Stranded passenger
Hi all, I need some advice on a situation following a flight cancellation. My Qatar Airways returned light from Kathmandu to London on 1st March was cancelled, and I ended up being stranded in Kathmandu for 10 nights with no proper support or alternative provided. To avoid further delays and potential conflict-area routes,…
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KLM refusing claim for expenses
Hi, I am looking for advise regarding a claim with KLM. On the 20th of December 2025, my family was flying to Bangkok from Edinburgh. The first two flights were with KLM from Edinburgh to Amsterdan and then Amsterdan to Warsaw. The flight from EDI to AMS was delayed due to bad weather in AMS and we missed our connection to…
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Flight Cancellation Claims - adverse weather easyjet
Hi, I'm just looking for some clarification regarding what compensation I am able to claim for. The flight was booked with EasyJet (from the UK to Madeira) and was cancelled due to weather as they were about to announce the Gate number. We were given the option of refunds or alternative flights, which we rearranged for the…
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Jet 2 flight delay
We recently had a Jet 2 holiday to Madeira, flying from Edinburgh. Our return flight was due to depart at 14:40 but the incoming flight was unable to land at Funchal due to wind, and was diverted to Tenerife. It then did arrive at Funchal later in the day, we went through security and passport control, boarding was just…
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Easyjet cancelled my flight and won't reinburse my expenses as I accepted a refund for the flight
Last year I was at Nice Airport waiting for my flight to Bordeaux when it was cancelled about ten minutes before boarding. No explanation was given. I had a wedding to officiate the following day, so getting home to the Dordogne was essential. We were told we could claim expenses if we arranged our own transport, so I…
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Holiday maker in UAE
Hi, I'm a holiday maker in the UAE who's flight for Saturday afternoon with Emirates has been cancelled. We have received a text and email. The telephone number provided to contact does not work no one answers if it does actually ring. Are the UAE government paying the extra cost of accommodation or is this down to the…
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Eurowings Flight Cancelled
I booked flights with Eurowings on Christmas Day to fly from Manchester to Stuttgart on Sunday 05/04/26 and return on Sunday 12/04/26. Eurowing informed us that the flight from Stuttgart to Manchester on 12/04/26 has been cancelled and rebooked on on their next flight which is Monday 13/04/26 at 7am. Due to work…
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Involuntary denied boarding on etihad
would like to know if anyone else has experienced this. I was bumped from flight in Abu Dhabi to Manchester , I have tried to claim compensation as online it said I was entitled to €600. Etihad refused as said they are not regulated . Tried sky refund, and air help they both says the flight was not eligible for…
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Missed connection with SAS
I booked directly with SAS to fly from Manchester to Bergen. There was no direct flight so we had to fly to Oslo with a connection to Bergen. The flight to Oslo was delayed just short of 3 hours but meant we had missed the connection. SAS put us on a bus to a nearby hotel and we stayed overnight in Oslo, catching the…
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Flight delay and cancellation compensation, BA ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Compensation for onward flight
On the evening of the 5th March, I flew from Manchester to Madrid using Ryanair. I then self transferred for my flight to Quito, Ecuador. The flight was with Air Europa and scheduled for 1.45am on the 6th. We boarded on time, and then sat on the plane for an hour while they switched the electronics off and on again. They…
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On line booking used 2 separate airlines, second missed because of delay by first
I booked with Trip.com Bali to Christchurch, NZ via Brisbane, Australia. They issued 2 tickets with different Airlines. Delay by 1st flight meant too late for 2nd flight. Had to wait 9 hours for next flight. Neither airline are liable for delay compensation. Trip.com on chat are not accepting request for refund. Any…
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Compensation Qatar/Virgin Australia delayed flight = missed connection?
Hi All, Hoping someone can give us some advice on this please? Me and my wife were travelling back from visiting our son in Brisbane to Manchester on flights booked through a travel agency in the UK on Qatar Airways but the first return flight which was Brisbane-Sydney was operated on Qatar's behalf by Virgin Australia and…
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Iberia Airlines - Denied boarding because of "Fraud"
Hi I have checked the other forum posts and want to check with the collective IQ here 😁 Background: I booked a flight through Expedia in November 2025 and paid for it on my UK Halifax credit card. One ticket with outward and return info. Flight for Iberia airlines from Heathrow to Madrid and then onwards to Columbia. The…
