NOW LIVE: The Forum 'Ask An Expert' event. The theme is ENERGY. Please post your questions on bills, switches, alternative fuels etc. Our expert MSE Andrew will answer as many as possible

Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Compensation exchange rate
Hi I was on a 28hr Qantas flight delay in February. After many months trying to get compensation I finally got payment last week. However I only got £470 instead of £520. Qantas says it calculated it on the day of the delay rather than todays exchange rate. Can they do that? I’ve lost £50! Neil
BA refusing compensation due to travel agent booking - what are my options?
hi all, I am entitled to compensation from BA for a delayed flight that caused me to miss my connection and arrive 4+hrs late at destination. The flight was booked through an agent but they are refusing to apply for compensation on my behalf because the delay fault was down to the airline (BA). BA keep saying I must go…
Love Holiday Disaster
Good Afternoon! I am really hoping someone can help me on this forum as I am at my wits end. We booked and paid for a holiday through Love Holidays last Friday the 18th. This was a package holidays all inclusive. Upon getting to Gatwick we were told by British Airways within an hour of departure our flights were cancelled.…
Flight delay and cancellation compensation, Tui/Thomson ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
United only offering to pay me in USD?
I've claimed the €600 compensation, they have accepted, but are now saying they'll pay it by cheque in USD. Is there any alternative? I'd rather not have to open a new HSBC account and then lose money on the exchange. It all seems crazy complicated. Any advice?
What can I claim back from insurance?
Hello. I find myself in a new situation so advice would be greatly appreciated. I purchased a return trip from London to Fukuoka (£1200). On the way back, my flight from Fukuoka to Seoul was cancelled on the day due to a typhoon. It meant I lost a night in Seoul in a already paid for hotel, and meant I wasn't going to be…
Flighright not responding
Hi everyone , I flew with brussels airlines and my flight was delayed 10 months ago by more than three hrs. I used the Flightright site to file my claim and went through the proccess, the last i'v heard from them is that their lawyers have intiated the legal proccess, this was five months ago and i havent heard anything…
BA canceled our flight @ 1am , we were due fly 12.20
Our flight was cancelled late at night 19/10/23 , on way back from Palma. same thing happened to our friends, but they were offered another flight the next day . We weren't offered anything , so booked flights home with Ryanair. Are we due the Ryanair flights back ? who do we approach for this BA just talks about a refund,…
Cancelled Flight help
Hi I decided to come here to see if anyone could offer any advice with which step to take next regarding a cancelled connecting flight. Flight from Dublin to Schiphol Airport. Schiphol to Duabi airport. Flight from Dublin Airport to Schiphol Airport was cancelled on our way to the airport. Party of 4 adults and 2 kids. We…
Flight Cancellation or Schedule Change?
Hello, I am booked on a Loganair flight in 2024 (so more than 14 days notice). I have been informed today of a 'schedule change' which isn't suitable for me. I was originally booked on a flight with flight number LM698 departing at 16.35. I have today been informed that I have been moved for flight number LM694 departing…
Tui, bumped off flight + 14 hour delay
I would be very grateful for your guidance on understanding if any compensation is due and if so, how to claim it, after a recent 14 hour delay my family and I experienced with a flight to Kos with TUI. Arrived at Gatwick at 04.00 to drop off luggage for flight at 06.00. On checking in our cases, we were issued with…
Flight delay Gatwick runway closure compensation
Hi all We (family with 2 kids) were delayed over 4 hours on our return journey from Croatia (meaning we took off post midnight) to Gatwick - but it was due to the runway being closed at Gatwick earlier that afternoon. We had poor communication - on our way to the airport, telling us flight was delayd by an hour, then that…
Flight cancelled twice
Yesterday we were due to fly with Loganair to Edinburgh from Southampton on 8.40am flight then it was cancelled we were re booked on 17.05 same day that was cancelled we are now on 8.40 am today that’s looking like it will be delayed over 2 hours can we claim compensation for all three flights (and the 5 shows we booked at…
Flight Cancellation of One Leg of Journey
Hello, I am looking for some opinions and advice for a flight booking that has been partially cancelled. I have return flights from Manchester to Auckland via Singapore with Singapore Airlines, so four flights included in the one booking. Singapore airlines have cancelled the final flight (SIN-MAN) due to "operational…
Can I take a Scottish airline to Small Claims via MCOL (England)?
I’m in the middle of a dispute with LoganAir who won’t properly respond to my complaint. I have an English address but their HQ is in Glasgow. Can I use MCOL (England) or do I need to use the Scottish equivalent ? thanks.
Response time for compensation claim
Hi, does anybody know what the "reasonable amount of time" is for the airline to respond to your compensation claim? United told me originally that they respond within 4 weeks, then it went to 6 weeks, now it is 9 weeks. I got a holding response after 2 weeks, but that surely doesn't count? Sorry if this has been asked a…
Compensation eligibility - BA207 - MUC-LHR
This is regarding a recent delay I suffered when flying from Munich to London (BA0927). The flight was eventually delayed by 24 hours (although in their correspondence with me BA refer to it as cancelled). The plane was suffering from a fault with one of the pressurisation systems which meant it could not take off. After…
Compensation window missed by 7 minutes
Hi all, I can’t really believe this but I recently got back from an easyJet holiday from Santorini. The flight back was delayed by a considerable margin - at least two hours - so I put in a compensation claim. EasyJet replied apologising for the delay but as I was a mere 7 minutes under the threshold for compensation I…
Wizz air delayed flight W9 4466 from Tirana to Luton today 17 October by over 12 hours
Just e mailed Wizz air for a refund and compensation unless they can prove its circumstances beyond their control. and expect a fight on my hands. Anyone else on that flight Re your e mail confirmation below that Wizzair have delayed the flight W9 4466 from 06.00 to18.45 today which is over 5 hours. Accordingly, please…
Chaos - Flight moved, then cancelled, then uncancelled but we'd rebooked
It's been ages since I posted but I'm unsure where to start with this....it's a bit of an odd one. We flew Manchester to Bologna, due to return Saturday 15th July with Ryanair. 13th July, very late in the evening Ryanair sent a notification they'd moved our flight to Forli - we had a hire car so thought that's fine (and…

★ ★ ★ Meet your Ambassadors

Popular Tags

MSE News

Last chance: Stock up on standard first-class stamps before prices rise by 14% next week
You've got just days left to stock up on first-class stamps before prices rise by 14%. From 2 October, the cost of a first-class stamp will be hiked to £1.25 – but if you buy stamps at their current price this week, you'll still be able to use them later.
'Unfair' standing charges need to go: MPs back Martin's and MSE's calls for energy bill overhaul
Energy standing charges unfairly penalise households on lower incomes and those looking to cut their usage, a cross-party group of MPs have said in a new report published today.
NatWest and RBS to close at least 134 branches in 2023/24 – here's the full list, plus alternatives
The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement.
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months.
Martin Lewis: Are you an E.on customer? Here's an easy way to cut what you pay for energy
E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis.
Martin Lewis: Urgent warning for savers as base rate held at 5.25%
You should open a fixed savings rate NOW in case rates are cut, MoneySavingExpert.com founder Martin Lewis has warned.
Second cost of living payment to be paid from 31 October – here's who qualifies and how much you'll get
Over eight million households on certain benefits and tax credits will receive their second cost of living payment from 31 October.
E.on Next's Pledge tariff costs £50 less than the Energy Price Cap – should you switch?
E.on Next has launched an energy deal for existing customers that costs around £50 a year (around 3%) less than the Price Cap for typical users, making it one of the cheapest deals available.
Workers aged 18+ could benefit from a hidden pay rise in future as new pension auto-enrolment rules get the go-ahead
Workers aged 18 and above may benefit from a 'hidden' pay rise in future as the Government now has the power to lower the age limit to be automatically enrolled into workplace pensions from 22 to 18.

View All

Flight delay compensation

Discussion List

Categories

Popular Tags