Five major airlines 'wrongly denied' flight delay payouts to passengers 22 February 2017 at 3:27PM in Flight delay compensation 2 replies 1.4K views

Former_MSE_Megan_F

The UK aviation regulator is taking enforcement action against five major airlines it says have been failing to pay the legally required compensation for flight delays resulting from missed connections. It estimates that overall 100,000s of passengers may be due up to £500 each for this kind of delay - here's how to claim if you're affected....

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'Five major airlines 'wrongly denied' flight delay payouts to passengers'

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richardw

Why didn't the government give the CAA teeth way back in 2004 to enforce EU reg EC 261:2004?

Why hasn't the government stopped the airlines wasting the small claims court time and continually acting unreasonably?

There's a very long way to go.

phillw

richardw wrote: »

Why didn't the government give the CAA teeth way back in 2004 to enforce EU reg EC 261:2004?

It looks like they tried: http://www.legislation.gov.uk/uksi/2005/975/note/made

The CAA doesn't seem willing to do anything about it though.