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pillar to post shuntinng!
can someone please confirm who is responsible for my Flight Delay compensation application ? I'm being fobbed off by everyone involved ! I booked/paid flights with Thomas Cook - only to discover at the Airport that we'd been dumped on a cheap Turkish flight and the crew turned up over 3 hrs late !!! Ombudsman claims it…
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Amount of Compensation Due
Hoping for some help and advice. I booked a flight from Rome to Manchester with Germanwings via Dusseldorf. After arriving in Dusseldorf the connecting flight was cancelled and we had to rebook our flights. We were offered overnight accomodation and Germanwings have admitted responsibility. Am I entitled to compensation…
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Amount of compensation due
Hoping for some help and advice. I booked a flight from Rome to Manchester with Germanwings via Dusseldorf. After arriving in Dusseldorf the connecting flight was cancelled and we had to rebook our flights. We were offered overnight accomodation and Germanwings have admitted responsibility. Am I entitled to compensation…
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Two delayed connecting flights
Hi, I wonder if anyone can help me, as I've read through the guides and am still a bit confused whether I can claim. I booked a return British Airways flight through an agency, London - Maui, via Las Vegas. The return flight was cancelled, however after a lot of complaining at the airport, we managed to get on an American…
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Flight delay due to delayed incoming flight
A BA flight was late leaving London due to bad weather. We were then very late leaving Tel Aviv on the return. I've read that a couple UK courts have ruled that passengers delayed due to a delayed incoming flight can claim compensation. This is outside of the EU rules so I'm wondering if anyone has tried this and if so,…
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Taking on Turkish Airlines
My parents flights were cancelled in 2015 with no offer of an alternative flight, Hotel or refreshment. They had to rebook their flights themselves and pay for them. They have not received a refund for the cancelled flight, a refund of their alternative flight, compensation for the cancellation or compensation for the…
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(Correct forum?) Travel insurance refuses to pay delayed flight
Please point me to the right forum if this is the wrong one. I bought tickets on Opodo for the family to fly to Spain during the Easter break. Unfortunately Norwegian Air cancelled the flight at the last moment, claiming bad weather (but apparently it was an aircrew strike). What they offered was to fly three days later…
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Cancelled flight due to strike with only one days notice via email?
Hi there, I recently had my Lufthansa flight from Edinburgh to Frankfurt cancelled. I was contacted via email the previous day giving only information that it was cancelled due to strike and that we were to call them. I called and was on hold for 3 hours, It was resolved with a rerouted flight that landed 4 hours after my…
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Flight Delay Compensation Query
Hi everyone, I would like to get your opinion on the following matter. I am writing in regards to a flight delay that occurred during my journey BHX-DXB-PEW, at the end of 2013. I purchased a return ticket from Emirates in a single transaction which included a through ticket. The journey comprised of first flight from…
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Washington Munich Manchester delay
Grateful for any advise re delay coming home from US as not sure if compensation only applies to EU. Booked on UNITED AIRLINES 106 from Washington Dulles to Munich 23.4.2016 5.25pm with connection UA 8754 8.50am on 24.4.2016 (operated by Lufthansa) to Manchester. UA 106 left about an hour late due to the fact that it had…
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Missed connection-Lufthansa
Hi we were booked onto a Lufthansa flight from Orlando to Birmingham via Frankfurt- both flights were Lufthansa flights booked at the same time as a single journey. Our flight from Orlando to Frankfurt arrived late, resulting in us missing our connecting flight from Frankfurt to Birminghan and we had to wait at Frankfurt…
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Are we entitled to more than a voucher?
On the 18th September 2015 at Key West airport, while checking in for 3:10pm flight to Miami, we were told that there was a flight delay, so we asked whether we would miss our connecting flight to Philadelphia, then onto Manchester they confirmed we would. We boarded the flight to Miami at 4pm. And were told that we have…
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ALBASTAR - flight delay compensation
Hi I've done a search on this forum for Albastar claims and haven't managed to find anything so thought I'd post this up as a new thread. My son and I travelled back from Geneva yesterday (3rd April) on an Albastar charter flight (LAV5676 / AP5676). The flight was supposed to take off at 14:55 but in the end did not take…
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Sally
Help - I'm not sure if I can claim or not! Booked the whole trip with Virgin Atlantic. Flights from Heathrow to Atlanta and then connecting flight from Atlanta to Pensicola all fine. However, 8 days later on way to New York - Pensicola to Atlanta delayed by 5 hours. We were on our way to New York for 4 days and then flying…
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Trying to claim compensation following change in destination due to bad weather
Some of you may remember at the end of Feb. there were very high winds in the south that affected travel. My parents were returning to Gatwick that morning and their flight was diverted to Liverpool. Meantime, I got a text from easyjet (I manage all their flight bookings) telling me that any costs of travelling from…
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Technical fault or Safety issue? - Reject Icelandair claim
Hello helpful people! I've recently had a claim to Icelandair rejected with the following text: I would argue that an alert of an unexpected malfunction is a technical fault, but because it appears that it happened in the air, Icelandair is claiming a safety issue. Do I have a leg to stand on if I escalate this to the ECC?…
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Connecting flights + compensation rules - can anyone help?
Hi there Hoping someone can help shed some light on this for me! Last week I had flights booked through Expedia going from Dublin - Las Vegas.There were two legs to the journey - the first was with Aer Lingus from Dublin to Gatwick, with a 1.5 hour layover and then Gatwick-Vegas with Virgin Atlantic. The whole thing was…
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Being asked to prove I was on the flight!
Trying to claim for a delayed flight. This was a chartered flight & I am being asked to prove I was on the flight. What would my next step be? The flight was delayed due to unexpected technical problem. reply from Airline :- "So far you have not proven that persons you represent, took the specific flight, although you have…
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KLM/CityJet Denied Claim
Hi, This has been an on going argument between the two above mentioned airlines. Last year I was due to fly out the day before Good Friday, I even took half a day off to squeeze some more time with family. I booked with KLM, but the flight was operated by CityJet as a co-share flight. We were delayed by the fact that they…
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Monarch compensation
4 years ago had a 23 hour delay due to monarch plane fault. Tried to make a claim at the time but was only offered £200 in vouchers between two of us. I refused them and left the situation as it was. After watching the programme decided to try again as i still had my orginal booking on email. Sent the claim off with a…
