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HELP! advice urgently needed !
My daughter departed from Alicante to Madrid last night for her much longed for trip to China........... She got to Franfurt but the plane was delayed (Iberia) and they couldn't board the flight to China!¬ She is stuck there now, NOBODY at all around to help, (Sunday) Can someone PLEASE advise her the best thing to do NOW?…
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Is this a legitimate claim? I don't think so.....
Sorry if this particular aspect has already been covered elsewhere, the headings/threads in this area are multiple..... Nearly a week ago, our homeward flights Germany via Amsterdam to UK regional airport were delayed then cancelled due to massive storms in that area. The airline put us up at an airport hotel overnight and…
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EasyJet
After trying for 5 months for compensation for 4 hours delay in Marrakech via Resolver I have now been informed I should claim directly with Airline! NOT happy!!
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E Bookers
I had booked flights from Gatwick to Bodram on BA via E Bookers traveling on the 28th May. On 13 May I received an email from E Bookers saying that BA had rescefuled the flights to the 30th May. I eventually got through to them and said that was not acceptable and considered that a cancellation and the flights were no good…
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Wizzair flight compensation
I made a complaint to Wizzair with the following response. Are they correct? Please be informed that as per our General Conditions of Carriage, "18.3.1. Your right to make any claim of any nature whatsoever against us shall be extinguished if you do not bring an action within 2 years from the date of arrival at the…
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compensation for diverted flights - easyjet
Hi Have flicked through the forum and the guidance but am still confused if we are entitled to EU compensation or not. Would be grateful for any advice anyone can offer. Our fight was schedued to leave Luton at 8.00pm and arrive at 9.10pm at Edinburgh. We actually took off at 8.36 - we were told it was because there had…
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CAA to charge airlines £150 to investigate flight delay complaints
The aviation regulator is to begin charging airlines if it has to investigate complaints against them...Read the full story: 'CAA to charge airlines £150 to investigate flight delay complaints as ombudsman scheme' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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Emirates second leg delay
Hello, I am looking for advice due to conflicting articles i have seen. I had a flight with Emirates to Phuket from LGW connecting in Dubai. LGW - DXB arrived on time and the DXB -HKT departed on time however we were then diverted to Mumbai due to an engine issue and ended up arriving in Phuket 12 hours late. Some…
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Compensation for missed event caused by delay?
Hi everyone, Sorry if this is in the wrong place or covered elsewhere, but I couldn't find any precedent on this one. I was scheduled to fly BA to Madrid yesterday from Heathrow for the sole purpose of attending the Copa del Rey final. My flight was scheduled to depart LHR at 3.05pm and arrive in Madrid at 6.35pm local…
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Return flight 15 hour delay from Cairo to London
I've been told I can claim compensation for my cancelled flight but I'm not sure, I'm hoping someone here can help. I booked my flight to Cairo from the Egypt Air website and left from Heathrow. On my return, I got to the airport and was pulled out of the check in line to be told that the flight from Cairo to London had…
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Easyjet deny we were on flight
Wondered if anyone can help. We traveled back to London UK from Tel Aviv in September 2012. Our flight was delayed by just over 9 hours. The pilot stated (without any remorse) that a technical fault on an earlier flight had had a knock on effect on later flights, hence our delay. Once home, I submitted a claim for…
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MSE News: Brussels terror attacks travel disruption: your rights
If you're affected by travel disruption after Tuesday's terror attacks in Brussels, here's what you need to know...Read the full story: 'Brussels terror attacks travel disruption: your rights' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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One ticket - different airlines
We bought a ticket to Memphis, flying from Bristol, connecting through AMS (Schippol) and ATL (Atlanta). The original KLM flight ended up being cancelled due to technical reasons and we were put on a later flight that boarded 7 hours and 25 minutes later. Now here is the tricky bit. Despite buying the ticket in one…
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Future flight cancelled and offered alternatives don't fit in with holiday?
ABOATFORXMAS View public profile Send private message Find more posts View all thanked posts Add to contacts Hi Wonder if anyone can help? In January we booked a holiday near Biarritz for 21- 31st August. We choose these dates because there were flights from Southampton with flybe on these dates. We have paid for the…
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pillar to post shuntinng!
can someone please confirm who is responsible for my Flight Delay compensation application ? I'm being fobbed off by everyone involved ! I booked/paid flights with Thomas Cook - only to discover at the Airport that we'd been dumped on a cheap Turkish flight and the crew turned up over 3 hrs late !!! Ombudsman claims it…
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Amount of Compensation Due
Hoping for some help and advice. I booked a flight from Rome to Manchester with Germanwings via Dusseldorf. After arriving in Dusseldorf the connecting flight was cancelled and we had to rebook our flights. We were offered overnight accomodation and Germanwings have admitted responsibility. Am I entitled to compensation…
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Amount of compensation due
Hoping for some help and advice. I booked a flight from Rome to Manchester with Germanwings via Dusseldorf. After arriving in Dusseldorf the connecting flight was cancelled and we had to rebook our flights. We were offered overnight accomodation and Germanwings have admitted responsibility. Am I entitled to compensation…
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Two delayed connecting flights
Hi, I wonder if anyone can help me, as I've read through the guides and am still a bit confused whether I can claim. I booked a return British Airways flight through an agency, London - Maui, via Las Vegas. The return flight was cancelled, however after a lot of complaining at the airport, we managed to get on an American…
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Flight delay due to delayed incoming flight
A BA flight was late leaving London due to bad weather. We were then very late leaving Tel Aviv on the return. I've read that a couple UK courts have ruled that passengers delayed due to a delayed incoming flight can claim compensation. This is outside of the EU rules so I'm wondering if anyone has tried this and if so,…
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Taking on Turkish Airlines
My parents flights were cancelled in 2015 with no offer of an alternative flight, Hotel or refreshment. They had to rebook their flights themselves and pay for them. They have not received a refund for the cancelled flight, a refund of their alternative flight, compensation for the cancellation or compensation for the…
