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Delayed and Diverted
My husband has got a flight home today from Greece to Gatwick it took off an hour late and landed an hour and a half after it should of it was diverted via Budapest to refuel , can he claim back anything. I have looked and some say about 1 hour delays some don't so just wanted to check. Any advice would be great.
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Airline or airports fault??
We were flying LGW to Innsbruck Monday 29th Feb. They had to shut the runway due to oil spiilage on the runway . http://www.dailymail.co.uk/news/article-3469274/Gatwick-Airport-closed-incoming-flights-spillage-runway.html All though many of the flights which were due to leave around the same time only incurred a 1-2 hour…
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Thomas cook compensation
Hi I'm hoping someone can advise me...... I had a 12 hour delay with Thomas Cook last year for which they refunded the full amount of the flight cost. My question is whether I can claim additional compensation? The woman at TC has advised me that I can't - is this correct or are they just yanking my chain? Any advice would…
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Anyone used Sky Mediator?
Hello. I made a claim with sky mediator on 3/5/13 regarding a monarch flight. They refused to pay them so they took them to court so i have been informed. The problem is, the last i heard from sky mediator was on 16/8/13 with the following message:- Dear Sir or Madam, Unfortunately, we have not been able to reach a…
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Rescheduled flight ahead of time
Hi all Sorry if this is somewhere previous. I want to know if anyone can help me with the following issue. Me and my Dad are travelling to Berlin for a night at the end of this month. Due to cost/time constraints we booked flights in and out with separate carriers. Our indirect flight home with Aer Lingus was due to leave…
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Have I Been Compensated Enough?
Hi, I was delayed last August on a flight out to Cyprus from Manchester Airport for 21 hours and received £560 in compensation. We flew with Thomson and we had to chase the compensation rather than them admitting error and coming to us. The only reason I ask is after recently speaking to someone they told me that they…
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Ferry delay compensation
Hello! I know this thread is for flight delay compensation but I was wondering whether anyone knows whether similar rules apply for ferries/sea travel? I was delayed over the weekend between jersey and Portsmouth (boat was stuck in Portsmouth). Thanks
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Rescheduled flight help
Hi All, can anyone help if it is possible to claim compensation for our flight back from St Lucia. The flight was rescheduled to leave early from St Lucia, upon arrival staff pushed us through passport control to get on the flight, staff at the desk wouldn't let us through as the gate had closed. Subsequently the airline…
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Cancelled flight 2012
Aurigny cancelled our flight to Guernsey in 2012 due to mechanical problems. They refused our first claim. Due to the EU ruling in 2015 I reapplied and glad to say was finally successful today. The moral is don't give up, perseverance does work.
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2 in one day?
I was flying to New York from Heathrow last week' My first flight was delayed by 6 hours and was eventually cancelled. I was then given a new flight later that evening. My second flight took off after a 30 min delay and flew for 1.5 hours before returning to Heathrow. We waited on board the plane for another 1.5 hours…
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Skywings Claim
Hi there, Just wondering if anyone has managed to make a claim against Skywings airlines? Olympic holidays used them as their carrier to Greece and Cyprus. My claim dates from September 2011, but I cannot track any flight imformatin of the charter from Birmingham airport, even though I have the date of flight and flight…
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Qatar airways compensation...will they pay?
Hi all, I think I understand the basics of the EU 261 2004 ruling, but I'd like n opinion and advice. In2012 I flew with Qatar airways from London Heathrowto Hong kong. Via Doha. The first portion of the flight was delayed ( from London to Doha), resulting in a missed connection in Doha. We were put on another Qatar…
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Thomas Cook Flight Delay Please Assist
My family and I were due to be collected from our hotel in Turkey between 21:55 and 22.25 13/08/15, the pick up arrived at 23:10 and we then had to collect other passengers, the rep David was very coy and did not inform us of any delays; we finally arrived at airport 00:10 local time (20 mins journey). Flight scheduled for…
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American Airlines - Slow to Pay Up
Hi All, Having a problem with American Airlines. Background - I am British but was working in the USA for a couple of months. Booked an internal return flight last October with AA. Booked online from the UK. Flight was delayed by about 8 hours. They lost my bag. I had to replace everything, kept my receipts and followed…
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BA cancelled flight, but was offered re-routing. Question
Hi guys, before I begin sending template letters off to BA I would like to pick the brains of the experts on here to see if I have a valid claim for compensation for a cancelled flight from December 2015. I checked in on the BA app the day before the flight and when I woke up in the morning I had an alert and text to say…
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Flight insurance - what do I do?
We have a trip planned for end of March to Uganda. We have travel insurance covering medical, personal loss etc etc, but this country has recently experienced some unrest. Is there a cover we could add in the unfortunate event that we had to cancel or defer our trip?
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Is a NBA/LBA my next step?
Just a quick summary of what happened and what I have done so far. I'm 2012, I purchased tickets with KLM for my (now ex) boyfriend and myself to go to Lima. We boarded the plane and were left sitting on the tarmac for 3 hours before taking off. Halfway through the flight, we were advised there was a fuel shortage on the…
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Airline staff
Hi does anyone know if you can submit a claim if you work for the airline and were travelling on your concession? Thanks
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Flight delay compensation
Hi, is there another way to claim if I no longer have a copy of my boarding pass or e-tickets for a delayed flight to Turkey in 2012. We were stuck at Gatwick airport ALL day.
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Regulations outside EU
We all know the EU Regulation 261/2004 is a major part of claiming back on flights delays. I was just wondering if there were any similar regulations outside of the EU that covered any non-EU to non-EU flights with non EU airlines that anyone knew about? Say for example Miami to New York using American Airlines. If this…
