can i claim ? slightly baffled any info

Rufotron

HI any help would be appreciated

booked flights from manchester to new york in as a birthday present for my elderly mother, these were booked through British airways but were an american airlines code share. being direct they were perfect, taking age into account especially
now these flights have been cancelled and we have been re booked onto rather less convenient flights via heathrow. Do i have a likelihood of compensation?

many thanks

richardw

If they gave you more than 14 days notice then you aren't entitled to compensation.

Article 8 of EU Reg 261:2004 gives you explicit rights to re-routing, if you can find a better alternative, ask to be put on it.

Rufotron

no unfortunately there are no better options, all indirect now

Caz3121

Rufotron wrote: »

no unfortunately there are no better options, all indirect now

what is the date of travel?
there are other airlines other than American that fly direct from Manchester to New York so may be better taking a refund and rebooking with another airline

Rufotron

23 january, its part of a package with a hotel which at the time of booking was very good valuer and we wouldn't be able to match it now

Caz3121

Rufotron wrote: »

23 january,

compensation payment does not apply if you have been given more than 14 days notice