-
Air Madagascar delaying flight 36 hours
I booked a return flight from Paris to Madagascar with Air Madagascar through ebookers, using a debit card. I've just been told that Air Mad are delaying my return flight by 36 hours. No reason has been given. This will require me to pay for: 1. Two extra days in Antananarivo; 2. Visa costs (because the delay takes my…
-
French Air Traffic Control Strike
Hi, Our flight was cancelled due to the air traffic control strike. They offered us a replacement flight 24 hours early meaning we missed the last day of our holiday. All the info about compensation on the site is about delays. Is there any compensation for loosing holiday time because a replacement flight was early? Thanks
-
Kuwait Airways cancelled flight in 8 days time
Edit: 6/7 days - this time next week we should literraly getting off a 14 hour flight to Sri Lanka. I feel sick. We are (were?!?) going on the holiday of a lifetime to Sri Lanka in a group of 18 friends. We booked our flights last spring and got a good deal on the flights with Kuwait Airways. We are due to leave on…
-
Could I have your opinion?
Good morning all, First apologies for the length of post - I thought best to put as much information so that your reasoned response could be made. I was booked with my wife on flight MH003 due out of LHR on 26th February 2016 at 10:50. Destination was Kuala Lumpur, with a further flight onwards to Bali (booked as a single…
-
Am I entitled to have my costs reimbursed?
My boyfriend and I were flying to Bogota, Colombia on the 20 February this year. We had a 07:25 flight booked from London to Madrid with BA. We were then booked on an Iberia flight from Madrid to Bogota at 12:10 Unfortunately, our BA flight from London suffered a technical fault (the hold door wouldn’t shut) and…
-
Forgotten details
Hi, I was delayed 24 hours flying Continental Airlines to Brazil from Heathrow via Washington DC, but it was about 4 years ago and I have forgotten the exact details (flight no., exact date etc). Is there any way for me to get hold of this information any more? Many thanks, Ben
-
Successful compensation claim against BA - full claim
Dear all, I've posted here a complete claim I made against BA, including all the correspondence between us. I've done this primarily because I hope it's useful for other people, but I also want to name and shame BA and show how dishonest they are! Sunday 10/8/14 to BA Dear Sir/Madam, I'm contacting you to claim…
-
TAP Delayed Flight
Hi I went on holiday to Lisbon flying from Manchester on the 7th September 2015 11:10am. The flight number TP329. We arrived in Lisbon at 17:39 which was 3 hours 29 minutes late. They said the delay was due to a technical issue refuling. Which from what I've researched is not a valid reason for the airline to refuse…
-
BA LHR to LGW
Does anyone know if you can claim compensation in these circumstances. BA flight from Glasgow to Gatwick, cancelled with 8 hours notice. No alternative flight to Gatwick offered. A flight to Heathrow was made available departing 2 hours before the scheduled flight to Gatwick. At Glasgow the BA duty manager was spoken to,…
-
Easyjet cancelled flight
Hi Just got off the phone to Easyjet! Basically, my flight from Manchester to Copnehagen was cancelled last Friday, due to snow earlier in the day. I have been offered either a refund or a new flight. However, they are looking for the difference in price for a new flight. According to their website, I can book a new flight…
-
American Airline
I wonder if anyone can help. My nephew went to visit his parents in America 23rd December, they live in South Carolina so there's not a direct flight. To begin with the flight from Heathrow was delayed by 5 hours, so he missed his connecting flight they put him up in a hotel and was put on the morning flight which again…
-
Can you claim interest when sending LBA?
I read this in Vauban's guide 8% interest is added but can't find the source of this ? I don't want to ask if it's not legitimate.
-
Can't track a delayed diverted flight nov 2014
Hello, I was on a Ryanair flight Fr8474 on 30.11.14 which was delayed and diverted by many hours. I have tried to track this flight via many tracking websites but it says it is unable to be found. I have my flight refernce and an email from Ryanair apologising for the delay and divirertion but I want to make a claim but…
-
Flight Delay Compensation Alitalia..VOUCHERS :( to accept or not ?
HI all, on the 19th of December I experienced 8 hrs delay with Alitalia, What should have been an easy 4 hrs trip with 2 children, became a 12 hrs Nightmare. I have made an application through Resolver, Alitalia has offered me £1200 Euro, but voucher to spend on Alitalia. :( What seems as a good response in reality is :( .…
-
Flight cancellations and delas from Manchester 4th March
Can anybody help me understand if I am due compensation. I was travelling on a Lufthansa flight to Munich from Manchester on 4th March. We boarded the plane late and then sat on the plane for 5 hours, apparently waiting for the de icing equipment, as it was snowing. The flight was then cancelled as the crew had run out of…
-
Delayed and Diverted
My husband has got a flight home today from Greece to Gatwick it took off an hour late and landed an hour and a half after it should of it was diverted via Budapest to refuel , can he claim back anything. I have looked and some say about 1 hour delays some don't so just wanted to check. Any advice would be great.
-
Airline or airports fault??
We were flying LGW to Innsbruck Monday 29th Feb. They had to shut the runway due to oil spiilage on the runway . http://www.dailymail.co.uk/news/article-3469274/Gatwick-Airport-closed-incoming-flights-spillage-runway.html All though many of the flights which were due to leave around the same time only incurred a 1-2 hour…
-
Thomas cook compensation
Hi I'm hoping someone can advise me...... I had a 12 hour delay with Thomas Cook last year for which they refunded the full amount of the flight cost. My question is whether I can claim additional compensation? The woman at TC has advised me that I can't - is this correct or are they just yanking my chain? Any advice would…
-
Anyone used Sky Mediator?
Hello. I made a claim with sky mediator on 3/5/13 regarding a monarch flight. They refused to pay them so they took them to court so i have been informed. The problem is, the last i heard from sky mediator was on 16/8/13 with the following message:- Dear Sir or Madam, Unfortunately, we have not been able to reach a…
-
Rescheduled flight ahead of time
Hi all Sorry if this is somewhere previous. I want to know if anyone can help me with the following issue. Me and my Dad are travelling to Berlin for a night at the end of this month. Due to cost/time constraints we booked flights in and out with separate carriers. Our indirect flight home with Aer Lingus was due to leave…
