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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Thomas Cook keep trying
I tried to get delay compensation. My first try was refused with a standard letter informing me it wasn't due to a technical fault even though it was a steering problem! After the EU ruling I tried again and mentioned the ruling in my claim re-submission . It worked they admitted a problem and I got a payout for the whole…
Using Resolver to make a complaint
I was drafting a complaint on the resolver website for a flight delay compensation and and noticed there was no option to save the draft. When I clicked on next, I got a message to say case reference created with a case number. Does the resolver website email the airline or are you supposed to print the case and email/post…
Please help with claims compensation company
Can you help please? In August 2013 we were delayed about 7 hours on a Thomas cook flight. When we got home we complained and Thomas cook wrote back and said because it was a technical fault with the aircraft we weren't entitled to anything. We thought ok it's over now and forgot it. However in October last year I heard…
Flight Delay Jet2 LS390 Arrival Time
Does anyone have evidence of the 'arrival time', that is 'doors open', for flight LS390 on 28th December 2015. Availability.com shows arrival time 9.05 p.m. with a delay of 3 hours 5 mins. Jet 2.com however state their records show arrival time before 9.00 p.m. with a delay 2 hours 57 mins. from scheduled arrival time of…
Flight Delay Jet 2 LS390 Arrival Time
Does anyone have evidence of the 'arrival time' for flight LS390 on 28th December 2015. The printout I have obtained from Availability.com shows arrival time of 9.05 p.m. with a delay of 3 hours 5 mins. Jet2 however state their record shows arrival time just before 9.00 p.m. with a delay of 2 hours 57min from scheduled…
Flight delay/missed due to inadequate time allowed to transit between flights
This post is aimed at preventing a flight delay. I have a through ticketed flight with Air China from Bangkok to London Heathrow, I have to change planes at Beijing Airport where I have 1 hour to transfer between flight, Air China who sold me the ticket say on their web site that a minimum of 1 hour should be allowed on…
Company ignoring requests for Refund
Hello, I hope I can get some help and Advise. I booked flights to New York using Go to Gate. They had a good price and paid in advance. A few months before departure I was getting emails saying our flight and times had changed, being put onto different airlines each time. At first this was ok, until one month prior they…
Delayed flight Thomson
Dear all, odd one but keen for advice. I have just got home after the worst couple of days of my life. My family of four were due to fly to Mexico yesterday with Thomson for a luxury all inclusive holiday. We stayed at the premier inn at Gatwick the night before and turned up at check in at 7am. It's my first long haul…
flight delay taking money back off me
I went on holiday in August 2015 and my flight home was delayed around 12 hour and I received compensation and now they're trying to say they've paid me too much due to a system error and are sending threats saying they will take legal action and the money will be taken from my bank if it's not paid back by the end of the…
Multi-flight journey and delays
Just so that I'm clear on this: a recent three-flight journey in Europe involved flight 2 being 90 minutes late. This led to missing flight 3 and having to get a later flight which ultimately resulted in arriving four and a half hours late at the final destination. Each leg was with a different airline. Is the airline of…
French air traffic on strike
I was delayed at Cardiff airport flying to Alicante on 9/04/2015 the delay was for 4 hours because the French air traffic control was on strike the Airline that I flew with was Vueling can I claim compensation.
French air traffic on st
I was delayed at Cardiff airport flying to Alicante on 9/04/2015 the delay was for 4 hours because the French air traffic control was on strike the Airline that I flew with was Vueling can I claim compensation.
Ryan Air
I have been trying to get compensation for a 16 hour delayed flight. After no luck on the Ryan Air site I sent them the template letter. Still no response. Any ideas where I go from here?
Aer Arann / stobart air / Aer Lingus
Hi, 4 hour delay due to knock on from inbound flight... About to send the letter claiming compensation, but not sure who to.. Stobart air operated the flight so i assume them? Howerver they refer everything to Aer Lingus under the Aer Arann regional brand.. Any thoughts ? thanks
Flight Log book?
Anyone know of a way to search for the history of of an aircraft? I have the registration and need to know all the flights it took, so I can find when the dealy started.. i have used flightradar and can only see back to the 30th of December.. For planes I can see further back.. So it could be these are the only flight for…
Compensation as re-scheduled flight could have been earlier?
We took a flight between European countries last year which could not land due to bad weather, we were diverted to a nearby airport (for several hours later) to wait to see if the weather changed and as it was not predicted to improve until the following morning we refueled and headed back to the original airport (taking…
Our compensation experience with easyjet
Just thought I'd post our experience with easyjet here. We're a family of 5 and very experienced travellers due to the fact that I (dad) am German and we often travel back and forth from the UK to Germany in addition to 'normal' holidays. In July 2015 we were booked on an easyjet flight to Palma, Mallorca. We arrived at…
Is this scenario eligible for compensation?
Hi - I have a query regarding flight delay compensation. I was in Heathrow last week waiting to board a flight to Washington, with a connection an hour later to Rochester, New York. We were told that the flight would be delayed by more than an hour, meaning I'd miss my connection to Rochester. The next flight to Rochester…
BA in Breach of Consumer Treading probably...
I appreciate this a strict 'delay compensation' case but thought people would be interested. Am trying to find out if BA have been doing this widely for any length of time. I submitted a MCVOL / Small Claims claim to them and am awaiting a response from them. An interesting one that I have. Booked tickets for a flight on…
Flight delay - thomson TUI
Hi there, Me and my partner flew with thomson to alucidia, mallorca, spain. Our holiday was great and i have no problems with it. Other than the rep never being around and not actually trying to communcate when she was within the hotel. Heres the issue, we arrived at the airport for our flight leaving at 00:15, we went…

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Flight delay compensation

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