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I'm baffled...holiday cancelled
Hi MSE family. I'll try and keep this brief. I was booked through lowcost holidays for 6 nights in Fuerteventura. At 10pm the night before the flight (at 6am) I received a text from Ryanair stating the flight was cancelled (due to French air traffic controllers strike). A phone call to lowcost holidays and I was only…
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U.S Airways Flight 731/DHLB7T Flight From Heathrow to Vegas
Hi,gang and let me start by saying what a wonderful and helpful site this is! I recently recorded the whole series of Martin's last show on I.T.V and sat down last week to watch it........well well well, imagine my surprise when I heard about the compensation you could get from delayed flights. I got married Las Vegas in…
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Three flights with Etihad
Recently flew from Manchester to Koh Samui vie Abu Dhabi and Bangkok. with Etihad The flight from Abu Dhabi to Bangkok was delayed and we missed our flight to Koh Samui so we were put on later flight and arrived 3.5 hours later than scheduled. Have contacted Etihad about compensation but they say that because the delay was…
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Thomson seem to be ignoring my claim
In early January I claimed via the MMSE link for a delay of over 24 hours on a flight to Mexico which was caused by technical problems with the aircraft. I received an automatic response which stated they would try to respond within 56 days. After 49 days I chased and received the same automated reply. After 56 days I…
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Cancelled Return flight - Party of 35 booking
Can anyone advise whether we do individual claims or one claim for everyone: delayed from 16 hrs to 26hrs.
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Please put your posts on relevant airline thread, not a new one
PLEASE PUT YOUR POSTS ON RELEVANT AIRLINE THREAD, NOT A NEW ONE As the title says, please put your post on the relevant thread for your airline. Please DO NOT post a new, personal thread. Dozens of new threads make it difficult to for regualr helpersa to help. Those that are here to help may not.....
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JET2 making it difficualt for a compansation
Hello, this is the first time I write. I am using the Resolver website to get compansation for a flight delay of over 6 hours, occured more than two years ago. I applied for a compensation at that time but they declined my application. So now I am trying again with Resolver, and the Customer Support Team from Jet2 answered…
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Sethel
I've been told I can't reclaim compensation for a flight delay of over 3 hours as the flight takes 2hrs 50mins it get it its destination. However Jet2 won't tell me what time the flight landed as I'm sure we got to our destination over 3 hours late. I don't know how to find this information can anyone help??
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Same flight: 1st delay weather, 2nd delay incorrect flight plan
This is for information rather than advice though comments/advice are welcome. I have applied for compensation and if there is interest I will update this thread. The situation relates initially to storm Katie. My flight (BA7012) from Abu Dhabi to Heathrow was due to land at 06.20am but it was diverted to Cardiff after an…
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American Airlines Delay
I have tried to find the answers in other posts but haven't. If it exists please accept my apologies an bump my thread to the correct place. My query is this. Following a delay from Manchester to New York in Oct 2015 I followed their procedure and finally on 28:12:15 they agreed to pay me £219x3 passengers. I was advised…
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US Airways / American Airlines
I submitted a claim for flight delay with US Airways (via Resolver) about 6 months ago and have so far had no response. As they have now been taken over by American Airlines should I resubmit my claim to American? Thanks
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Air traffic control strike different country
Hi there I am considering making a claim under EU261/2004 against Ryan air for a flight which was canceled 1 hour before our departure at 10pm on 21/03/2016. The legislation states that you can't claim if there was a strike and this was the reason given by Ryan air however from our perspective we were flying out of Belgium…
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Air Madagascar delaying flight 36 hours
I booked a return flight from Paris to Madagascar with Air Madagascar through ebookers, using a debit card. I've just been told that Air Mad are delaying my return flight by 36 hours. No reason has been given. This will require me to pay for: 1. Two extra days in Antananarivo; 2. Visa costs (because the delay takes my…
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French Air Traffic Control Strike
Hi, Our flight was cancelled due to the air traffic control strike. They offered us a replacement flight 24 hours early meaning we missed the last day of our holiday. All the info about compensation on the site is about delays. Is there any compensation for loosing holiday time because a replacement flight was early? Thanks
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Kuwait Airways cancelled flight in 8 days time
Edit: 6/7 days - this time next week we should literraly getting off a 14 hour flight to Sri Lanka. I feel sick. We are (were?!?) going on the holiday of a lifetime to Sri Lanka in a group of 18 friends. We booked our flights last spring and got a good deal on the flights with Kuwait Airways. We are due to leave on…
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Could I have your opinion?
Good morning all, First apologies for the length of post - I thought best to put as much information so that your reasoned response could be made. I was booked with my wife on flight MH003 due out of LHR on 26th February 2016 at 10:50. Destination was Kuala Lumpur, with a further flight onwards to Bali (booked as a single…
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Am I entitled to have my costs reimbursed?
My boyfriend and I were flying to Bogota, Colombia on the 20 February this year. We had a 07:25 flight booked from London to Madrid with BA. We were then booked on an Iberia flight from Madrid to Bogota at 12:10 Unfortunately, our BA flight from London suffered a technical fault (the hold door wouldn’t shut) and…
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Forgotten details
Hi, I was delayed 24 hours flying Continental Airlines to Brazil from Heathrow via Washington DC, but it was about 4 years ago and I have forgotten the exact details (flight no., exact date etc). Is there any way for me to get hold of this information any more? Many thanks, Ben
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Successful compensation claim against BA - full claim
Dear all, I've posted here a complete claim I made against BA, including all the correspondence between us. I've done this primarily because I hope it's useful for other people, but I also want to name and shame BA and show how dishonest they are! Sunday 10/8/14 to BA Dear Sir/Madam, I'm contacting you to claim…
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TAP Delayed Flight
Hi I went on holiday to Lisbon flying from Manchester on the 7th September 2015 11:10am. The flight number TP329. We arrived in Lisbon at 17:39 which was 3 hours 29 minutes late. They said the delay was due to a technical issue refuling. Which from what I've researched is not a valid reason for the airline to refuse…
