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Flight delay and visa issues
Please can anyone advise me on what to do about the following situation which arose last week.... I booked return flights to Hong Kong through the on line agency Omega flights. Return flights were from Hong Kong to Shanghai with an 1 1/4 connection time, then onwards to London, Heathrow. When I tried to check in at Hong…
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Holiday company wont refund full amount
Hi I had booked a package holiday to Corfu leaving 7/04/16, however I received a phone call from my travel agent, stating that the flight was cancelled due to the Greek Air Control strikes. They could not offer another day, but did offer me an alternative holiday in Spain, for same price, but the hotel did not meet our…
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Easyjet - 5hr delay & multiple screw ups..
Easyjet flight back from Copenhagen to Luton last night - was meant to leave at 8:35pm, we didnt end up taking off until well gone 2am.. Apparently a French air strike was the first issue, then were told there were fuel problems at Luton so couldnt refill the plane to come out to us, then were told a member of the cabin…
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Thomson claim success
Hi just received a cheque for €800 for flight delay Tom 508 Sept 11 2011 Luton to Dalaman successful claim through using Resolver this was for 2 passengers :money:
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No-one's claiming liability!
We're trying to claim compensation for a return flight that was cancelled and the replacement was several hours later - we booked with an agent and were told the flights were with Thomas Cook but both outward and return flights were actually operated by Condor. Thomas Cook directed us to Condor, who apparently told the…
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Easyjet 26 hour delay
Hi We were due to fly out of Belfast international last bank holiday and the flight was delayed by around 26 hours. This was initially due to an operational fault with the aircraft. When an alternative plane was found, the flight crew had exceeded their allotted hours and so were unable to fly it to us. We were booked into…
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I'm baffled...holiday cancelled
Hi MSE family. I'll try and keep this brief. I was booked through lowcost holidays for 6 nights in Fuerteventura. At 10pm the night before the flight (at 6am) I received a text from Ryanair stating the flight was cancelled (due to French air traffic controllers strike). A phone call to lowcost holidays and I was only…
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U.S Airways Flight 731/DHLB7T Flight From Heathrow to Vegas
Hi,gang and let me start by saying what a wonderful and helpful site this is! I recently recorded the whole series of Martin's last show on I.T.V and sat down last week to watch it........well well well, imagine my surprise when I heard about the compensation you could get from delayed flights. I got married Las Vegas in…
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Three flights with Etihad
Recently flew from Manchester to Koh Samui vie Abu Dhabi and Bangkok. with Etihad The flight from Abu Dhabi to Bangkok was delayed and we missed our flight to Koh Samui so we were put on later flight and arrived 3.5 hours later than scheduled. Have contacted Etihad about compensation but they say that because the delay was…
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Thomson seem to be ignoring my claim
In early January I claimed via the MMSE link for a delay of over 24 hours on a flight to Mexico which was caused by technical problems with the aircraft. I received an automatic response which stated they would try to respond within 56 days. After 49 days I chased and received the same automated reply. After 56 days I…
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Cancelled Return flight - Party of 35 booking
Can anyone advise whether we do individual claims or one claim for everyone: delayed from 16 hrs to 26hrs.
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Please put your posts on relevant airline thread, not a new one
PLEASE PUT YOUR POSTS ON RELEVANT AIRLINE THREAD, NOT A NEW ONE As the title says, please put your post on the relevant thread for your airline. Please DO NOT post a new, personal thread. Dozens of new threads make it difficult to for regualr helpersa to help. Those that are here to help may not.....
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JET2 making it difficualt for a compansation
Hello, this is the first time I write. I am using the Resolver website to get compansation for a flight delay of over 6 hours, occured more than two years ago. I applied for a compensation at that time but they declined my application. So now I am trying again with Resolver, and the Customer Support Team from Jet2 answered…
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Sethel
I've been told I can't reclaim compensation for a flight delay of over 3 hours as the flight takes 2hrs 50mins it get it its destination. However Jet2 won't tell me what time the flight landed as I'm sure we got to our destination over 3 hours late. I don't know how to find this information can anyone help??
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Same flight: 1st delay weather, 2nd delay incorrect flight plan
This is for information rather than advice though comments/advice are welcome. I have applied for compensation and if there is interest I will update this thread. The situation relates initially to storm Katie. My flight (BA7012) from Abu Dhabi to Heathrow was due to land at 06.20am but it was diverted to Cardiff after an…
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American Airlines Delay
I have tried to find the answers in other posts but haven't. If it exists please accept my apologies an bump my thread to the correct place. My query is this. Following a delay from Manchester to New York in Oct 2015 I followed their procedure and finally on 28:12:15 they agreed to pay me £219x3 passengers. I was advised…
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US Airways / American Airlines
I submitted a claim for flight delay with US Airways (via Resolver) about 6 months ago and have so far had no response. As they have now been taken over by American Airlines should I resubmit my claim to American? Thanks
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Air traffic control strike different country
Hi there I am considering making a claim under EU261/2004 against Ryan air for a flight which was canceled 1 hour before our departure at 10pm on 21/03/2016. The legislation states that you can't claim if there was a strike and this was the reason given by Ryan air however from our perspective we were flying out of Belgium…
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Air Madagascar delaying flight 36 hours
I booked a return flight from Paris to Madagascar with Air Madagascar through ebookers, using a debit card. I've just been told that Air Mad are delaying my return flight by 36 hours. No reason has been given. This will require me to pay for: 1. Two extra days in Antananarivo; 2. Visa costs (because the delay takes my…
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French Air Traffic Control Strike
Hi, Our flight was cancelled due to the air traffic control strike. They offered us a replacement flight 24 hours early meaning we missed the last day of our holiday. All the info about compensation on the site is about delays. Is there any compensation for loosing holiday time because a replacement flight was early? Thanks
