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TAP Delayed Flight
Hi I went on holiday to Lisbon flying from Manchester on the 7th September 2015 11:10am. The flight number TP329. We arrived in Lisbon at 17:39 which was 3 hours 29 minutes late. They said the delay was due to a technical issue refuling. Which from what I've researched is not a valid reason for the airline to refuse…
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BA LHR to LGW
Does anyone know if you can claim compensation in these circumstances. BA flight from Glasgow to Gatwick, cancelled with 8 hours notice. No alternative flight to Gatwick offered. A flight to Heathrow was made available departing 2 hours before the scheduled flight to Gatwick. At Glasgow the BA duty manager was spoken to,…
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Easyjet cancelled flight
Hi Just got off the phone to Easyjet! Basically, my flight from Manchester to Copnehagen was cancelled last Friday, due to snow earlier in the day. I have been offered either a refund or a new flight. However, they are looking for the difference in price for a new flight. According to their website, I can book a new flight…
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American Airline
I wonder if anyone can help. My nephew went to visit his parents in America 23rd December, they live in South Carolina so there's not a direct flight. To begin with the flight from Heathrow was delayed by 5 hours, so he missed his connecting flight they put him up in a hotel and was put on the morning flight which again…
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Can you claim interest when sending LBA?
I read this in Vauban's guide 8% interest is added but can't find the source of this ? I don't want to ask if it's not legitimate.
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Can't track a delayed diverted flight nov 2014
Hello, I was on a Ryanair flight Fr8474 on 30.11.14 which was delayed and diverted by many hours. I have tried to track this flight via many tracking websites but it says it is unable to be found. I have my flight refernce and an email from Ryanair apologising for the delay and divirertion but I want to make a claim but…
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Flight Delay Compensation Alitalia..VOUCHERS :( to accept or not ?
HI all, on the 19th of December I experienced 8 hrs delay with Alitalia, What should have been an easy 4 hrs trip with 2 children, became a 12 hrs Nightmare. I have made an application through Resolver, Alitalia has offered me £1200 Euro, but voucher to spend on Alitalia. :( What seems as a good response in reality is :( .…
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Flight cancellations and delas from Manchester 4th March
Can anybody help me understand if I am due compensation. I was travelling on a Lufthansa flight to Munich from Manchester on 4th March. We boarded the plane late and then sat on the plane for 5 hours, apparently waiting for the de icing equipment, as it was snowing. The flight was then cancelled as the crew had run out of…
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Delayed and Diverted
My husband has got a flight home today from Greece to Gatwick it took off an hour late and landed an hour and a half after it should of it was diverted via Budapest to refuel , can he claim back anything. I have looked and some say about 1 hour delays some don't so just wanted to check. Any advice would be great.
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Airline or airports fault??
We were flying LGW to Innsbruck Monday 29th Feb. They had to shut the runway due to oil spiilage on the runway . http://www.dailymail.co.uk/news/article-3469274/Gatwick-Airport-closed-incoming-flights-spillage-runway.html All though many of the flights which were due to leave around the same time only incurred a 1-2 hour…
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Thomas cook compensation
Hi I'm hoping someone can advise me...... I had a 12 hour delay with Thomas Cook last year for which they refunded the full amount of the flight cost. My question is whether I can claim additional compensation? The woman at TC has advised me that I can't - is this correct or are they just yanking my chain? Any advice would…
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Anyone used Sky Mediator?
Hello. I made a claim with sky mediator on 3/5/13 regarding a monarch flight. They refused to pay them so they took them to court so i have been informed. The problem is, the last i heard from sky mediator was on 16/8/13 with the following message:- Dear Sir or Madam, Unfortunately, we have not been able to reach a…
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Rescheduled flight ahead of time
Hi all Sorry if this is somewhere previous. I want to know if anyone can help me with the following issue. Me and my Dad are travelling to Berlin for a night at the end of this month. Due to cost/time constraints we booked flights in and out with separate carriers. Our indirect flight home with Aer Lingus was due to leave…
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Have I Been Compensated Enough?
Hi, I was delayed last August on a flight out to Cyprus from Manchester Airport for 21 hours and received £560 in compensation. We flew with Thomson and we had to chase the compensation rather than them admitting error and coming to us. The only reason I ask is after recently speaking to someone they told me that they…
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Ferry delay compensation
Hello! I know this thread is for flight delay compensation but I was wondering whether anyone knows whether similar rules apply for ferries/sea travel? I was delayed over the weekend between jersey and Portsmouth (boat was stuck in Portsmouth). Thanks
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Rescheduled flight help
Hi All, can anyone help if it is possible to claim compensation for our flight back from St Lucia. The flight was rescheduled to leave early from St Lucia, upon arrival staff pushed us through passport control to get on the flight, staff at the desk wouldn't let us through as the gate had closed. Subsequently the airline…
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Cancelled flight 2012
Aurigny cancelled our flight to Guernsey in 2012 due to mechanical problems. They refused our first claim. Due to the EU ruling in 2015 I reapplied and glad to say was finally successful today. The moral is don't give up, perseverance does work.
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2 in one day?
I was flying to New York from Heathrow last week' My first flight was delayed by 6 hours and was eventually cancelled. I was then given a new flight later that evening. My second flight took off after a 30 min delay and flew for 1.5 hours before returning to Heathrow. We waited on board the plane for another 1.5 hours…
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Skywings Claim
Hi there, Just wondering if anyone has managed to make a claim against Skywings airlines? Olympic holidays used them as their carrier to Greece and Cyprus. My claim dates from September 2011, but I cannot track any flight imformatin of the charter from Birmingham airport, even though I have the date of flight and flight…
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Qatar airways compensation...will they pay?
Hi all, I think I understand the basics of the EU 261 2004 ruling, but I'd like n opinion and advice. In2012 I flew with Qatar airways from London Heathrowto Hong kong. Via Doha. The first portion of the flight was delayed ( from London to Doha), resulting in a missed connection in Doha. We were put on another Qatar…