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Brussells Airlines delaying EU claim
Made a delay claim to Brussels Airline in September by post using EU forms, template, etc - just ignored. By email resubmitted and had acknowledged the claim by their customer services department in October. Since I have emailed them many times and advised occasionally that they will contact the claim department and…
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Norwegian Airlines Will Not Pay Verified Compensation Claim
Hi, I am looking advice as to what is the next step. We were delayed in August 2015 from Larnaca Cyprus to Gatwick for over seven hours. We were a family of five with three young children and revived no Information or updates during the delay. The Cyprus Government took on the case as the CCA only handle cases departing…
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T C just paid out
in 2012 i had a long delay 8 hour on a TC flight been trying on and off since then but all emails ignored by T C,,, used Resolver and had an offer off £600 in vouchers ,, but all emails for a cash pay out ignored,,, so this week issued a small claims against them ,,, within a day or two recived £600 paid in my account,,,…
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My battle with Thomas Cook
I was delayed by almost 9 hours on a Thomas Cook flight 5 years ago when they didn't have a plane to take us back to Manchester from Kos.. I wrote to complain straight away but they denied they were at fault . I complained to the CAA who said I had a claim but as we were delayed in Kos they had to deal with the complaint…
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Flight cancellation
On 10th June 2015 my spouse and I had a Swiss Air flight from Birmingham cancelled, resulting in a delay in arrival at Zurich of some 11 hours, after being re-routed via Brussels, and missing the first day of our 6 day holiday, including evening meal. The airline refused the statutory compensation citing a "technical…
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Turkish Airlines
Hi Fab MSE'ers :j I am working on a claim on behalf of a friend and need some advice. He flew to Dhaka via Istanbul from Heathrow with his wife and 6 month old baby in April 2015. The flight was late taking off from Heathrow (less than 3 hours) which meant that they missed the connecting flight at Istanbul and had to wait…
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Delayed BA/AA flight
Last year our flight from Chicago to London Heathrow arrived over three hours late. The flight was with American Airlines arranged through British Airways. I still have the boarding pass and other relevant information. I have been in touch with BA and AA to do no more than register my displeasure but both airlines have…
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what country is the delay
need to use the resolver site , but not sure which country to tick? the flight was delayed at tenerife and was returning to manchester ,,, on the resolver site you have to pick who to complain too ,,, is it say thomas cook uk or thomas cook spain or is it not important?
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Flight been changed from Newcastle to manchester
Booked in October 2015, confirmation says flights from Newcastle to Egypt in a package holiday. Logged in to account today to update passport details to see the flight details are now Manchester which is a 3hr drive away. We had no notification at all of this and don't want to fly from Manchester, where do we stand as…
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Flight delay due to weather
My chartered flight from Miami to New York was cancelled due to the recent snow storm. American Airlines gave a free waiver, but it meant staying an additional two days with associated accommodation costs. Has anyone been able to claim money from a non EU airline because of flight cancellation due to the weather. Or should…
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What exchange rate is used?
After 6 months of chasing Thomson for a 4 hour delay, I received a letter today with a cheque for the equivalent of 800 euro. The sterling equivalent was £563. which works out at 1.41 exchange rate- ridiculously high! What date/exchange rate do they use for the calculation?
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Flight Delay Compensation Rejection from Air China
Hi! I'm seeking for some advice from the experts here. My parents were scheduled to take a 10pm flight from London to Beijing last August with Air China. They couldn't leave that night as they were told that the scheduled plane was still grounded in Beijing due to the storm there, and when there was no plane coming there…
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Flight Delay Compensation Rejection from KLM
Hi I'm hoping someone can help. My family were travelling from Glasgow, Scotland via Amsterdam to Portland, USA on Friday 9th October 2015 (last year) with KLM. The Glasgow departure at 6.05 in the morning was delayed for over an hour due to an operational problem, meaning we missed our connection at Amsterdam to Portland.…
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Success with United !!!!!!!!!!!!!!!
Well I cannot believe this. By chance I came across a mention of flight delay compensation, a few weeks ago and realised that my daughter's flight in August 2014 might qualify for consideration. First time that I have ever booked a longhaul full fare flight. Heathrow to Washington Dulles with United. 5 hour delay out of…
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Flight Compensation American Airlines
[FONT="]Hi….[/FONT] [FONT="]I have been using the Resolver system to pursue a claim for delayed flight compensation, in response to my last e-mail I received the following reply which I do not understand can anyone offer any advice.[/FONT] [FONT="]Many thanks[/FONT] [FONT="]Boroben[/FONT] [FONT="]Thanks…
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Flight delay compensation & travel insurance
If flight delay compensation is applied for with the operator and received, can you still claim for delayed flight through travel insurance in addition to this?
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BA cancelled flight from Bangalore to LOndon heathrow
Dear all, I hope that somebody could assist. Yesterday, I had a flight (business class) cancelled from Bangalore to Heathrow (Britih Airways). When I arrived at the airport and checked in, the flight was delayed and then to all intents and purposes cancelled (my ticket stub was stamped cancelled) - though the airline did…
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Flight cancelled 5 months in advance
Hello I have had a flight cancelled 5 months in advance. I am flying form Salvador in Brazil to Manchester in the UK via Lisbon in May 2016. When I booked the flight the layover in Lisbon was under 2 hours. They have cancelled my flight to Manchester and put me on a later one which means my layover is now almost 8 hours.…
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Thomson Flight TOM815 10/12/2010 Barbados to Birmingham - SUCCESS
Hi, My wife and I were on the above flight returning from a cruise. The plane never came out from Birmingham so we were delayed over 24 hours. I first wrote to Thomson's on the 30th June 2014 registering my claim. Surprised they delayed by saying they were waiting the outcome of the appeal to the European court. Following…
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please delete
Resolved. Please delete
