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Delayed BA/AA flight
Last year our flight from Chicago to London Heathrow arrived over three hours late. The flight was with American Airlines arranged through British Airways. I still have the boarding pass and other relevant information. I have been in touch with BA and AA to do no more than register my displeasure but both airlines have…
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what country is the delay
need to use the resolver site , but not sure which country to tick? the flight was delayed at tenerife and was returning to manchester ,,, on the resolver site you have to pick who to complain too ,,, is it say thomas cook uk or thomas cook spain or is it not important?
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Flight been changed from Newcastle to manchester
Booked in October 2015, confirmation says flights from Newcastle to Egypt in a package holiday. Logged in to account today to update passport details to see the flight details are now Manchester which is a 3hr drive away. We had no notification at all of this and don't want to fly from Manchester, where do we stand as…
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Flight delay due to weather
My chartered flight from Miami to New York was cancelled due to the recent snow storm. American Airlines gave a free waiver, but it meant staying an additional two days with associated accommodation costs. Has anyone been able to claim money from a non EU airline because of flight cancellation due to the weather. Or should…
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What exchange rate is used?
After 6 months of chasing Thomson for a 4 hour delay, I received a letter today with a cheque for the equivalent of 800 euro. The sterling equivalent was £563. which works out at 1.41 exchange rate- ridiculously high! What date/exchange rate do they use for the calculation?
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Flight Delay Compensation Rejection from Air China
Hi! I'm seeking for some advice from the experts here. My parents were scheduled to take a 10pm flight from London to Beijing last August with Air China. They couldn't leave that night as they were told that the scheduled plane was still grounded in Beijing due to the storm there, and when there was no plane coming there…
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Flight Delay Compensation Rejection from KLM
Hi I'm hoping someone can help. My family were travelling from Glasgow, Scotland via Amsterdam to Portland, USA on Friday 9th October 2015 (last year) with KLM. The Glasgow departure at 6.05 in the morning was delayed for over an hour due to an operational problem, meaning we missed our connection at Amsterdam to Portland.…
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Success with United !!!!!!!!!!!!!!!
Well I cannot believe this. By chance I came across a mention of flight delay compensation, a few weeks ago and realised that my daughter's flight in August 2014 might qualify for consideration. First time that I have ever booked a longhaul full fare flight. Heathrow to Washington Dulles with United. 5 hour delay out of…
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Flight Compensation American Airlines
[FONT="]Hi….[/FONT] [FONT="]I have been using the Resolver system to pursue a claim for delayed flight compensation, in response to my last e-mail I received the following reply which I do not understand can anyone offer any advice.[/FONT] [FONT="]Many thanks[/FONT] [FONT="]Boroben[/FONT] [FONT="]Thanks…
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Flight delay compensation & travel insurance
If flight delay compensation is applied for with the operator and received, can you still claim for delayed flight through travel insurance in addition to this?
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BA cancelled flight from Bangalore to LOndon heathrow
Dear all, I hope that somebody could assist. Yesterday, I had a flight (business class) cancelled from Bangalore to Heathrow (Britih Airways). When I arrived at the airport and checked in, the flight was delayed and then to all intents and purposes cancelled (my ticket stub was stamped cancelled) - though the airline did…
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Flight cancelled 5 months in advance
Hello I have had a flight cancelled 5 months in advance. I am flying form Salvador in Brazil to Manchester in the UK via Lisbon in May 2016. When I booked the flight the layover in Lisbon was under 2 hours. They have cancelled my flight to Manchester and put me on a later one which means my layover is now almost 8 hours.…
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Thomson Flight TOM815 10/12/2010 Barbados to Birmingham - SUCCESS
Hi, My wife and I were on the above flight returning from a cruise. The plane never came out from Birmingham so we were delayed over 24 hours. I first wrote to Thomson's on the 30th June 2014 registering my claim. Surprised they delayed by saying they were waiting the outcome of the appeal to the European court. Following…
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please delete
Resolved. Please delete
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SUCCESS with MONARCH
Hi all - I'm new to the forum - just thought I would share my success with Monarch after a long battle. Resent my email yesterday after the ruling in Sept 15 ruled in favour of extraordinary circumstances. My original claim was rejected due to fuselage damage with could not have been foreseen. The information provided on…
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Keep The Skies Open - petition
ATC strikes affect many passengers and ailines severely Non of us are anti-airline (just their partiular polcies and modu operandi) and want them to operate as effectively as posible in the passengers' interest. Please ake time to sign the petition:…
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An unusual delay
Hi All, I suffered an unusual delay yesterday, possibly unique. Although it was with Easyjet, the situation, and way forward, would apply to all airlines. here goes: EZY 8622 Palma - LGW, 17/01/16 Due 11.55 Expected 13.30 (local times) There was snow yesterday morning and Gatwick suffered the usual meltdown for a couple of…
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finnair delay - compensation
We (party of 6) were recently significantly delayed by Finnair on long trip. Complies with the > 4hours and >3500km etc. Instead of compensating 6*600€, they offer the below. Anyone care to comment? I don't now whether to fight or not. It's the 2 weeks acceptance time that makes me "suspicious". (It was Airbus A350 -…
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Flight Compensation
Hi Guys, Looking for some advise to keep it short return flight from Alicante in July 2009 flight was cancelled by Monarch airlines whilst they flown another plane in the next day 24 hrs delay. On return back from Alicante I contacted Monarch they informed me I wasn't entitled to compensation and offered a voucher off our…
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Thomas Cook keep trying
I tried to get delay compensation. My first try was refused with a standard letter informing me it wasn't due to a technical fault even though it was a steering problem! After the EU ruling I tried again and mentioned the ruling in my claim re-submission . It worked they admitted a problem and I got a payout for the whole…