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Rescheduled flight help
Hi All, can anyone help if it is possible to claim compensation for our flight back from St Lucia. The flight was rescheduled to leave early from St Lucia, upon arrival staff pushed us through passport control to get on the flight, staff at the desk wouldn't let us through as the gate had closed. Subsequently the airline…
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Cancelled flight 2012
Aurigny cancelled our flight to Guernsey in 2012 due to mechanical problems. They refused our first claim. Due to the EU ruling in 2015 I reapplied and glad to say was finally successful today. The moral is don't give up, perseverance does work.
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2 in one day?
I was flying to New York from Heathrow last week' My first flight was delayed by 6 hours and was eventually cancelled. I was then given a new flight later that evening. My second flight took off after a 30 min delay and flew for 1.5 hours before returning to Heathrow. We waited on board the plane for another 1.5 hours…
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Skywings Claim
Hi there, Just wondering if anyone has managed to make a claim against Skywings airlines? Olympic holidays used them as their carrier to Greece and Cyprus. My claim dates from September 2011, but I cannot track any flight imformatin of the charter from Birmingham airport, even though I have the date of flight and flight…
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Qatar airways compensation...will they pay?
Hi all, I think I understand the basics of the EU 261 2004 ruling, but I'd like n opinion and advice. In2012 I flew with Qatar airways from London Heathrowto Hong kong. Via Doha. The first portion of the flight was delayed ( from London to Doha), resulting in a missed connection in Doha. We were put on another Qatar…
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Thomas Cook Flight Delay Please Assist
My family and I were due to be collected from our hotel in Turkey between 21:55 and 22.25 13/08/15, the pick up arrived at 23:10 and we then had to collect other passengers, the rep David was very coy and did not inform us of any delays; we finally arrived at airport 00:10 local time (20 mins journey). Flight scheduled for…
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American Airlines - Slow to Pay Up
Hi All, Having a problem with American Airlines. Background - I am British but was working in the USA for a couple of months. Booked an internal return flight last October with AA. Booked online from the UK. Flight was delayed by about 8 hours. They lost my bag. I had to replace everything, kept my receipts and followed…
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BA cancelled flight, but was offered re-routing. Question
Hi guys, before I begin sending template letters off to BA I would like to pick the brains of the experts on here to see if I have a valid claim for compensation for a cancelled flight from December 2015. I checked in on the BA app the day before the flight and when I woke up in the morning I had an alert and text to say…
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Flight insurance - what do I do?
We have a trip planned for end of March to Uganda. We have travel insurance covering medical, personal loss etc etc, but this country has recently experienced some unrest. Is there a cover we could add in the unfortunate event that we had to cancel or defer our trip?
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Is a NBA/LBA my next step?
Just a quick summary of what happened and what I have done so far. I'm 2012, I purchased tickets with KLM for my (now ex) boyfriend and myself to go to Lima. We boarded the plane and were left sitting on the tarmac for 3 hours before taking off. Halfway through the flight, we were advised there was a fuel shortage on the…
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Airline staff
Hi does anyone know if you can submit a claim if you work for the airline and were travelling on your concession? Thanks
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Flight delay compensation
Hi, is there another way to claim if I no longer have a copy of my boarding pass or e-tickets for a delayed flight to Turkey in 2012. We were stuck at Gatwick airport ALL day.
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Regulations outside EU
We all know the EU Regulation 261/2004 is a major part of claiming back on flights delays. I was just wondering if there were any similar regulations outside of the EU that covered any non-EU to non-EU flights with non EU airlines that anyone knew about? Say for example Miami to New York using American Airlines. If this…
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Flight Delay......
I'm a newbie so it might go wrong! I saw that you can claim for a delayed fligt over 3 hours on landing. Unfortunately it was 4 years ago, my sister booked it to Italy and have no details of the flights..... Do you need this info or just send the claim and hope for the best :think:
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No Boarding Pass... Now what...
:undecided:undecided - Ok this is the first time l've used a forum, so please be gentle....:) I am trying to make a claim through Thomas Cook for a delay on a return flight from Tunisia to Gatwick. The return plane was grounded and we had to wait for another plane to be sent over to bring us home. This was in Aug 2010. We…
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13 Hour delay
Hi, so I was on a flight that was delayed by just over 13 hours recently, someone said to claim for it, so I'm in the process of doing so. Ive used the resolver centre to send my initial letter to the airlines but over 2 weeks and I only received an Automatic reply stating they received it, nothing since then. Ive…
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Compensation rejected
I put in a claim back in March 2014 for compensation which was rejected as the airline said it was not their fault. There was an issue with the plane. The flight was in 2008 so I put the original claim in within 6 years. I understand there is a new ruling that says technical faults are the airline's fault. I noticed it has…
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help what to do next
Etihad Airways offered air miles for compensation for delayed flight + missing connecting flight We do not want to accept this are we entitled to cash compensation. The flight was going from Manchester to Singapore via Abu Dhabi. We had to wait full 24hrs for next flight to Singapore we were put up in a hotel. Missing full…
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are Jet2 delaying. can anyone help ?
Hello anyone out there who can help I have been trying to claim through Revolver for a flight from Valencia to Stansted that was delayed by 3 hours 45 minutes I have reached the stage where I escalated the claim which is with Jet 2.com and did this on 20th October 2015 I received an email back from Jet2 to say if I wanted…
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Brussells Airlines delaying EU claim
Made a delay claim to Brussels Airline in September by post using EU forms, template, etc - just ignored. By email resubmitted and had acknowledged the claim by their customer services department in October. Since I have emailed them many times and advised occasionally that they will contact the claim department and…
