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Is a NBA/LBA my next step?
Just a quick summary of what happened and what I have done so far. I'm 2012, I purchased tickets with KLM for my (now ex) boyfriend and myself to go to Lima. We boarded the plane and were left sitting on the tarmac for 3 hours before taking off. Halfway through the flight, we were advised there was a fuel shortage on the…
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Airline staff
Hi does anyone know if you can submit a claim if you work for the airline and were travelling on your concession? Thanks
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Flight delay compensation
Hi, is there another way to claim if I no longer have a copy of my boarding pass or e-tickets for a delayed flight to Turkey in 2012. We were stuck at Gatwick airport ALL day.
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Regulations outside EU
We all know the EU Regulation 261/2004 is a major part of claiming back on flights delays. I was just wondering if there were any similar regulations outside of the EU that covered any non-EU to non-EU flights with non EU airlines that anyone knew about? Say for example Miami to New York using American Airlines. If this…
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Flight Delay......
I'm a newbie so it might go wrong! I saw that you can claim for a delayed fligt over 3 hours on landing. Unfortunately it was 4 years ago, my sister booked it to Italy and have no details of the flights..... Do you need this info or just send the claim and hope for the best :think:
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No Boarding Pass... Now what...
:undecided:undecided - Ok this is the first time l've used a forum, so please be gentle....:) I am trying to make a claim through Thomas Cook for a delay on a return flight from Tunisia to Gatwick. The return plane was grounded and we had to wait for another plane to be sent over to bring us home. This was in Aug 2010. We…
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13 Hour delay
Hi, so I was on a flight that was delayed by just over 13 hours recently, someone said to claim for it, so I'm in the process of doing so. Ive used the resolver centre to send my initial letter to the airlines but over 2 weeks and I only received an Automatic reply stating they received it, nothing since then. Ive…
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Compensation rejected
I put in a claim back in March 2014 for compensation which was rejected as the airline said it was not their fault. There was an issue with the plane. The flight was in 2008 so I put the original claim in within 6 years. I understand there is a new ruling that says technical faults are the airline's fault. I noticed it has…
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help what to do next
Etihad Airways offered air miles for compensation for delayed flight + missing connecting flight We do not want to accept this are we entitled to cash compensation. The flight was going from Manchester to Singapore via Abu Dhabi. We had to wait full 24hrs for next flight to Singapore we were put up in a hotel. Missing full…
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are Jet2 delaying. can anyone help ?
Hello anyone out there who can help I have been trying to claim through Revolver for a flight from Valencia to Stansted that was delayed by 3 hours 45 minutes I have reached the stage where I escalated the claim which is with Jet 2.com and did this on 20th October 2015 I received an email back from Jet2 to say if I wanted…
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Brussells Airlines delaying EU claim
Made a delay claim to Brussels Airline in September by post using EU forms, template, etc - just ignored. By email resubmitted and had acknowledged the claim by their customer services department in October. Since I have emailed them many times and advised occasionally that they will contact the claim department and…
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Norwegian Airlines Will Not Pay Verified Compensation Claim
Hi, I am looking advice as to what is the next step. We were delayed in August 2015 from Larnaca Cyprus to Gatwick for over seven hours. We were a family of five with three young children and revived no Information or updates during the delay. The Cyprus Government took on the case as the CCA only handle cases departing…
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T C just paid out
in 2012 i had a long delay 8 hour on a TC flight been trying on and off since then but all emails ignored by T C,,, used Resolver and had an offer off £600 in vouchers ,, but all emails for a cash pay out ignored,,, so this week issued a small claims against them ,,, within a day or two recived £600 paid in my account,,,…
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My battle with Thomas Cook
I was delayed by almost 9 hours on a Thomas Cook flight 5 years ago when they didn't have a plane to take us back to Manchester from Kos.. I wrote to complain straight away but they denied they were at fault . I complained to the CAA who said I had a claim but as we were delayed in Kos they had to deal with the complaint…
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Flight cancellation
On 10th June 2015 my spouse and I had a Swiss Air flight from Birmingham cancelled, resulting in a delay in arrival at Zurich of some 11 hours, after being re-routed via Brussels, and missing the first day of our 6 day holiday, including evening meal. The airline refused the statutory compensation citing a "technical…
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Turkish Airlines
Hi Fab MSE'ers :j I am working on a claim on behalf of a friend and need some advice. He flew to Dhaka via Istanbul from Heathrow with his wife and 6 month old baby in April 2015. The flight was late taking off from Heathrow (less than 3 hours) which meant that they missed the connecting flight at Istanbul and had to wait…
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Delayed BA/AA flight
Last year our flight from Chicago to London Heathrow arrived over three hours late. The flight was with American Airlines arranged through British Airways. I still have the boarding pass and other relevant information. I have been in touch with BA and AA to do no more than register my displeasure but both airlines have…
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what country is the delay
need to use the resolver site , but not sure which country to tick? the flight was delayed at tenerife and was returning to manchester ,,, on the resolver site you have to pick who to complain too ,,, is it say thomas cook uk or thomas cook spain or is it not important?
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Flight been changed from Newcastle to manchester
Booked in October 2015, confirmation says flights from Newcastle to Egypt in a package holiday. Logged in to account today to update passport details to see the flight details are now Manchester which is a 3hr drive away. We had no notification at all of this and don't want to fly from Manchester, where do we stand as…
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Flight delay due to weather
My chartered flight from Miami to New York was cancelled due to the recent snow storm. American Airlines gave a free waiver, but it meant staying an additional two days with associated accommodation costs. Has anyone been able to claim money from a non EU airline because of flight cancellation due to the weather. Or should…
