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Flight Delay Query

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I have recently returned from lanzarote - our flight home was delayed and we departed 3 hrs 15 mins late, however due to a tail wind we made up some time and landed 2 hrs 45 mins late. Can I claim as it was over 3 hrs late upon departure or is it based on arrival time? Thanks.

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  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Arrival time BUT when doors open, not landing time.
    Please post up all the details in the correct airline thread, not your own personal thread which clutters up the board.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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