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Ferry cancellation - eu rules
I've read the EU rules on ferry cancellations but cannot work out exactly what applies (if anything). Our ferry was cancelled 5 days in advance due to mechanical problems. We could change dates or get a full refund. As we were already on holiday (we'd taken a different route out) and didn't want to lose a day (and the…
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Thomas Cook/Funway Flight disaster
Hi guys and gals Sorry if this is in the wrong place, but it seems like the best fit even if it isn't about delay (technically). 6 of us went to Dallas for Wrestlemania this year. We booked through Thomas Cook, who arranged it through a company called Fun Way.4 of us booked originally, then 2 more booked later through…
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Flight cancellation error
Hi Looking for a bit of advice. We had booked our Holiday from Glasgow to Antalya Turkey for 11 nights, party of 6 children and 5 adults, turned up at airport on day of flight only to be advised our flight had been cancelled and re scheduled to the following day, over 24 hours, Thomas Cook, our airline advised us they had…
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flight delay
Just received £1016 from Air Transat for flight delay of 8hrs in Oct 2013 - they refused it in 2014 but contacted them again last Monday had cheque on Thursday
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Cancellation in advance of travel
I booked a return Edinburgh - Johannesburg flight with BA for travel in November - they have cancelled the London - Edinburgh return flight I was booked on and put us on a later flight which now involves a 5 hr wait at Heathrow whereas previously was 2hrs. Am I entitled to any compensation
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EU Online Dispute Resolution
I have been receiving the same fob off from Emirates as many others, and was wondering if the EU Online Dispute Resolution process is worth a try? NGA
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Monarch delay
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Monarch flight delay
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Company resheduled outgoing flight, didn't inform us.
My hubby and his friend were due to fly out this morning to Canada, starting from Dublin to Gatwick, then to Vancouver. They got to the airport and were told that their flight had been rescheduled for an hour earlier and that they had missed check in. His friend checked all his emails, there were none from the company to…
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Missed flight due to airport error
My Son & I were traveling to Athens from Stansted. We arrived in plenty of time and was delayed at check in but the worst delay happened at Security. The airport has finally accepted liability after 2 letters and a 3rd to the CEO. We were stranded at the airport for over 24 hours and had to pay for new flights and a hotel…
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Easyjet cancellation followed by delay - can I claim anything?
Hi, I was due to fly back from Hamburg to Manchester on Thursday 23rd July with Easyjet. This was cancelled I think due to French Air Traffic Control strikes. Easyjet sent me a text and I was able to move to the Friday flight at 19:10. I tried to get a hotel booked with them too using their website but it kept counting…
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Brussels Airlines Baggage Handler Strike
So first off apologies if this is the wrong forum as this is not a flight delay, but a delay on delivery of luggage. I have searched and could not find another appropriate forum. Fri June 17th there was a strike in Brussels. We were flying to Lyon via Brussels from Manchester, so all our luggage was not flown on from…
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Where to start?
My holiday was a bit of a nightmare. I booked via an agency GOTOGATE, I will try to summarize simply what happened and won't go into the boring details. 1. Flights booked in March 2016, return flights rescheduled to two days later 10 days before the start of my trip. (Trip: 5th June, return 24th June 2016, original return…
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Gatwick Runway issues 12/06/16
Has anyone out there been successful in claiming compensation for cancelled flights as a result of the runway issues at Gatwick on 12th June 2016. I was due to fly back home but my flight was cancelled and had to wait 2 days to get home. My family flying with a different airline to me,made it home (3 hours late but same…
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Any luck claiming from Eurowings/Germanwings
Hi, we experienced a 27 hour delay with Eurowings flying from puerto plata to germany, to our connecting flight a couple of days later with another airline. We have followed Martins advice and written to the airline. When we phone them they said to send the information and they would let us know in two weeks the outcome,…
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Can I claim for my delay?
Hello last week we returned from a holiday flying back from Malaga to Doncaster with Thomson, we should of taken off at 11.10am but we was delayed 4 hours, there was a strike by French air traffic control, also due to the time taken to load the plane we missed our take off slot and we was sat on the plane for an hour and…
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Compensation for missing connecting flights
Our BA flight was 56 mins late causing us to miss the last flight from Almeria to Madrid. We were put up in a hotel and flew on the next day but ultimately arrived 11.5 hours late for our holiday. Are we due compensation? We lost a day and experienced a lot of inconvenience for our young family?
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KLM refused to Deliver Suitcase
We had 3 flights to catch home, and our suitcase only made the 1st one. Unfortunately my house keys were in the suitcase! Arrived back and had to book a hotel for that night. Suitcase landed at 4.00pm following day and KLM refused to deliver it until the next day, to ensure they maintained their service levels with their…
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Flight changed time and missed flight, not told can I claim?
Hi there! I was due to fly 17.45pm turned up and my flight had been changed to 6am that day so I missed my flight! I wasn't told about the change! I had to buy a new flight with a different airline! Can I claim? If so where can I claim? Thanks!
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FlightStat accuracy?
Hi I'm trying to claim compensation. I had two flights, into and out of an european airport. The first flight was delayed by over 2 hours and that caused me to miss my connection. FlightStat confirms this. The airline is saying that that the delay was only short and i could have made my connecting flight. it was a while…
