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Can I reclaim expenses? Jet2 !
Hi All We have gladly just arrived home from 28 hour delay from Madeira due to high winds. Unfortunately, JET2 were appalling and did absolutely nothing - no communication whatsoever, after waiting for 12 hours - and ALL flight being cancelled at Madeira - we were told by the handlers at the airport - to collect our bags…
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Can we claim?
Hi, My parents flew yesterday on a Thomas cook flight from Turkey back to Birmingham. The flight was 6 hours delayed. Initially they were told that the plane was delayed coming in from the UK. They then got a letter stating that there was a "technical fault" My question is - Can they still claim compensation?
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who to complain to Tour Operator or Airline?
New to this sort of thing and not aversed to getting my hands dirty explaining to the other side my rights... as one well known high street electrical retailer will testify with a repaired laptop screen... Anyway just returned from Ibiza. booked through Thomas Cook flew their "flexable Trip" line with an Eazyjet flight out…
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Easy Jet / Nightmare
i recieved this email dated 1st june 2016 Dear Mr Humphries, I’m very sorry for any inconvenience we may have caused you following the disruption to your flight to London Stansted. Our aim is to operate all our flights safely and on time. We do all we possibly can to minimise disruption but unfortunately on some occasions…
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Iberia Delays In Paying Compensation
I would be interested in other peoples experiences in dealing with Iberia. I started a complaint a year ago regarding a three and a half hour delay in arrival from a flight from Madrid to Cordoba, Argentina in October 2011. This was the second leg of a trip that started at Heathrow. The whole experience was unpleasant with…
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Compensation payment
I had a flight cancelled and after a long email conversation with the airline they have agreed to make me a payment which I am happy with, but they say they cannot process £GBP and can only pay me in $USD. My flight was paid for in £GBP, with Avianca from London Heathrow to Bogota, Colombia. I never passed through the USA…
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Refused flight compensation from 2010 - Wizz Air
I have just been refused delayed flight compensation by Wizz Air on the argument that: "WizzAir is not liable to pay compensation if a passenger do not bring an action within 2 years from the date of arrival at the destination, in accordance with Article 18.3 from our General Conditions of Carriage: 18.3. Limitation of…
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6hr Delay Orlando to Manchester because of delayed crew. Eligible for compensation?
I recently returned from Orlando,FL USA on a Thomson package holiday. We flew out of Orlando Sanford International to Manchester International. When we arrived at the Orlando Airport, for our flight scheduled @ 4:25pm, we were surprised to find it had been delayed till 10:30pm! Considering we had to already be there 3…
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Thank you very much - £2625 richer
Was not sure if I would qualify for a delayed flight over 3 years ago but followed your very easy to use template. Once sent off to being accepted and money in the bank took less than 28 days. I am now £2625 richer for literally less than 5 minutes work. I would strongly encourage anyone contemplating useing the template…
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Flights Cancelled and offered new Flight - Unacceptable [Monarch]
Hi guys, new poster here. Just had an e-mail from Monarch Airlines with a flight cancellation from B/ham to Barcelona. The scheduled flight is at the end of November. The flights they've offered as an alternative is 24 1/2 hours later! I booked this through Expedia, and the hotel is non-refundable. Seeing as i'm going to…
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Delayed by Monarch Airlines
In 2013 we were delayed by 4 hours coming back from Madeira due to a technical fault. At the time I wrote to Monarch claiming compensation after following Martin's advice. They refused saying it wasn't covered. Like a lot of people I let it go. Then having seen Martin's advice I wrote again (within the legal timeframe,…
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YES I did it
Big thank you for your links in your newsletter yesterday I finally tried your links and submitted my claim for a 3hr 13min delay in December 15 and have received an email saying they are going to compensate me with £670. :j:j:j:j:j THANK YOU:money::rotfl:
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Ferry cancellation - eu rules
I've read the EU rules on ferry cancellations but cannot work out exactly what applies (if anything). Our ferry was cancelled 5 days in advance due to mechanical problems. We could change dates or get a full refund. As we were already on holiday (we'd taken a different route out) and didn't want to lose a day (and the…
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Thomas Cook/Funway Flight disaster
Hi guys and gals Sorry if this is in the wrong place, but it seems like the best fit even if it isn't about delay (technically). 6 of us went to Dallas for Wrestlemania this year. We booked through Thomas Cook, who arranged it through a company called Fun Way.4 of us booked originally, then 2 more booked later through…
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Flight cancellation error
Hi Looking for a bit of advice. We had booked our Holiday from Glasgow to Antalya Turkey for 11 nights, party of 6 children and 5 adults, turned up at airport on day of flight only to be advised our flight had been cancelled and re scheduled to the following day, over 24 hours, Thomas Cook, our airline advised us they had…
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flight delay
Just received £1016 from Air Transat for flight delay of 8hrs in Oct 2013 - they refused it in 2014 but contacted them again last Monday had cheque on Thursday
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Cancellation in advance of travel
I booked a return Edinburgh - Johannesburg flight with BA for travel in November - they have cancelled the London - Edinburgh return flight I was booked on and put us on a later flight which now involves a 5 hr wait at Heathrow whereas previously was 2hrs. Am I entitled to any compensation
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EU Online Dispute Resolution
I have been receiving the same fob off from Emirates as many others, and was wondering if the EU Online Dispute Resolution process is worth a try? NGA
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Monarch delay
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Monarch flight delay
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