We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cancellation or delay?

Options
Aegean Airlines cancelled our flight with no notice when their plane turned back due to bad weather? They provided another flight the next day after about a 20 hour delay (hotel provided)
So to persue compensation is this a delay or a cancellation?

Comments

  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    General rule is if you are given a new flight number it is a cancellation. If you have the same flight number then a delay however Aegean will claim weather caused the delay so you will need to look into this in more detail seeing if other airlines landed at arrival airport etc.


    Without route/date/time definitive answers are not possible but before pursuing a claim read Vauban's Guide.
  • Does anyone know where I can get the weather conditions for the Greek Airport on Ikaria on the day our flight was cancelled due to bad weather? The plane took off from Athens but couldn't land due to very windy conditions! Is it also possible to find out if any planes landed that day?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.