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Crystal Travel haven't issued me my ticket
I'm sure this story is familiar to some on here. Earlier in the month I booked a flight to Asia through an agency called https://www.crystaltravel.co.uk/. I found the ticket price through Skyscanner or Momondo. Anyway, I'm coming up to a few days before departure and they still haven't issued me my e-ticket. Needless to…
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Turkish Airlines
My family were delayed by Turkish Airlines in September travelling from Gatwick to Dalaman. We had a connecting flight from Gatwick through Istanbul and onto Dalaman. The flight out was delayed by 1h15min arriving which meant that we missed our connection and and finally arrived in Dalaman almost 5hrs late. Assuming that…
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Not informed of flight change by travel agent
Hello! I am just looking for some advice really. My family and I went on holiday to Gran Canaria in August and booked flights through an online travel agent. The return flight was booked for around 1330hrs with a change in Madrid and then on to Gatwick. I checked several times during my holiday and no schedule changes were…
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United airlines
I had a United flight - Manchester to Chicago via Washington. The first fight was delated to such an extent that the connecting United flight was missed resulting in an arrival over 4 hours after the scheduled time. A.United refused the claim, but offered some complimentary vouchers which are limited use to me. B. CAA…
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Balkan Air
Evening all , has anybody had any dealings with Balkan Air dating from a 4 hour plus delay dated on the 29/07/16. Only just had a long winded letter from them declining compensation. Flight was to Bourgas departing Manchester Thanks in advance,
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correct email address ?
Ryanair flight delayed by 4 and 1/4 hours with a distance of over 1600km. Used MSE resolver form. Ryanair replied 2 days later admitting liability and attaching a letter asking for bank details in order to send payment. Before I send my bank details off I want verification of these two email addresses. I have tried to get…
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flight cancellations & airline
Help please!!! Had my Thomas Cook flight cancelled on Sunday 9th October departing from Zante airport due to air traffic control strike. I have contacted Thomas Cook in regards to making a claim, but they have said that they are not at fault & we can't claim as the strike was no relation to their company. We were only…
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flight compensation for delay on air transat
hiya all i recently had a flight with air transat from birmingham uk to toronto canada. there was an initial delay of around 5 hours apparently due to a slash in the tyre on the plane and they had no tyres at birmingham so had to have one shipped up from london.. also during the flight they said the crew were now going to…
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How is it paid Flight Compensation
Great news been told we qualify for compensation 600 Euro Just had confirmation we will receive our compensation but United Airlines want to send us Citibank prepaid visa cards. But can you use them in the UK and I think you can only use them for purchasers you cannot put them in your bank account should we stress we want…
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Flight cancelled
Just returned fromPhoenix to London Heathrow on British Airways fllight booked through American Airlines. I then had to get coach to Gatwick to catch my final flight, again British Airways, to final destination, Alicante, again all booked AA. There was no flight existing, though clearly shown on my itinerary. I was told by…
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Flights changed but resolved
We were in Hong Kong and supposed to be flying Hong Kong to Shanghai with Dragon Air connecting with BA to Heathrow. When we checked in at Hong Kong station for the baggage drop we were told that our flight the 19:05 had been cancelled. They offered us the 21:30, but that would have missed our connection, luckily we had…
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Air France / Charles De Gaulle
Hi, I've literally just signed up because I need some advice on an issue. I do apologise if I have posted this in the wrong section or violated any rules; if there are moderators on this site please let me know if I need to delete / move my post accordingly. Okay, so, a few weeks ago my mother and I were in Barcelona and…
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flight delays of over 5hours
Ryanair as informed me of a flight time change of over 5 hours what is the chance on compensation
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Compensation for delay/cancellation due to bad weather
If a flight is delayed or cancelled due to a hurricane departing from a region known for hurricanes, could anyone tell me what my rights are please?
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Cobalt Airline - Flight Delay
Hi all, I am wanting some advice on what I should do as I have no firm confirmation from the airline on when compensation is due to be given for a delayed flight. I sent a EMAIL to Cobalt airline using MSE template letter. I sent the below: I am writing regarding flight C0 620 on 25th July 2016 from London Stansted (STN)…
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Compensation Claim
Hi all, can I make a claim for compensation against Ryanair? We was travelling to Corfu on flight fr2107 as we was metres from the runway the pilot applied full power an took off again, we did this twice an then the pilot decided to fly to main land Greece (Thessalonika). Five minutes before we were due to land in Corfu a…
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Volotea flight delay compensation offer
Hi Guys, Don't normally venture into this part of the forum but could do with some advice. Me and my family were delayed for 5 hours coming back from Mallorca a few weeks back and I sent a copy of the claim letter template as per the guide, I have just received this email back and I'm not sure what to reply. Dear Mr. , We…
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4 hour delay - compo if don't get on flight?
Hi Guys, I was wondering if you could help me with the following scenario. So my partner and I planned a visit family in Derry for the weekend, leaving manchester at 20.20 arriving at 21.15 and returning on Sunday evening. The outbound flight was delayed for 4hours 40 minutes and landed in belfast at 02.00. For us, at the…
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2-leg connecting flight Rio->UK - eligible for compensation for ALL or only PART ?
My son flew Rio to Madrid (with Iberia) then Madrid to London (with BA). Both legs were booked at the same time on one ticket via BA's website. The Rio -> Madrid leg landed on time, but the Madrid -> London was delayed >4 hrs. BA is telling us that we are only due compensation for the Madrid -> London leg (i.e. €250) but I…
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Baggage Delay Compensation Claim - Turkish Airlines
Hi all, I'm looking for some advice, hoping this is the right place to post. I'm having a lot of trouble claiming compensation from Turkish Airlines after they delivered my bag seven days late in Nepal and provided extremely poor customer service. A few days after I landed they emailed me to say my bag had been delivered…
