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MSE News: BA compensation blunder wrongly DENIES passengers payouts

British Airways passengers whose flights were cancelled as a result of the recent IT meltdown have been mistakenly told their compensation claims have been rejected even though they are eligible to claim, MoneySavingExpert.com can reveal......
Read the full story:
'BA compensation blunder wrongly DENIES passengers payouts for flight cancellation chaos'
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Comments

  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    What? An airline wrongly denying passengers their legitimate compensation claims? Who'd have thunk it?!
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    Nooooooooo cannot believe it, we all know that the airlines are Paragons.
  • I have just received an email from BA denying compensation for a flight cancelled because of the IT blunder. We were supposed to fly BA to Madrid and them Iberia.

    BA has emailed telling us go ask Iberia for compensation. It's so bad!
  • Caz3121
    Caz3121 Posts: 15,711 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 17 September 2024 at 11:05AM
    I have just received an email from BA denying compensation for a flight cancelled because of the IT blunder. We were supposed to fly BA to Madrid and them Iberia.

    BA has emailed telling us go ask Iberia for compensation. It's so bad!

    what was your flight number?
  • Tardis4
    Tardis4 Posts: 37 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    Really hesitant to use BA anymore....so much bad press & people left stranded recently.
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