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How is it paid Flight Compensation
Great news been told we qualify for compensation 600 Euro Just had confirmation we will receive our compensation but United Airlines want to send us Citibank prepaid visa cards. But can you use them in the UK and I think you can only use them for purchasers you cannot put them in your bank account should we stress we want…
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Flight cancelled
Just returned fromPhoenix to London Heathrow on British Airways fllight booked through American Airlines. I then had to get coach to Gatwick to catch my final flight, again British Airways, to final destination, Alicante, again all booked AA. There was no flight existing, though clearly shown on my itinerary. I was told by…
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Flights changed but resolved
We were in Hong Kong and supposed to be flying Hong Kong to Shanghai with Dragon Air connecting with BA to Heathrow. When we checked in at Hong Kong station for the baggage drop we were told that our flight the 19:05 had been cancelled. They offered us the 21:30, but that would have missed our connection, luckily we had…
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Air France / Charles De Gaulle
Hi, I've literally just signed up because I need some advice on an issue. I do apologise if I have posted this in the wrong section or violated any rules; if there are moderators on this site please let me know if I need to delete / move my post accordingly. Okay, so, a few weeks ago my mother and I were in Barcelona and…
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flight delays of over 5hours
Ryanair as informed me of a flight time change of over 5 hours what is the chance on compensation
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Compensation for delay/cancellation due to bad weather
If a flight is delayed or cancelled due to a hurricane departing from a region known for hurricanes, could anyone tell me what my rights are please?
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Cobalt Airline - Flight Delay
Hi all, I am wanting some advice on what I should do as I have no firm confirmation from the airline on when compensation is due to be given for a delayed flight. I sent a EMAIL to Cobalt airline using MSE template letter. I sent the below: I am writing regarding flight C0 620 on 25th July 2016 from London Stansted (STN)…
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Compensation Claim
Hi all, can I make a claim for compensation against Ryanair? We was travelling to Corfu on flight fr2107 as we was metres from the runway the pilot applied full power an took off again, we did this twice an then the pilot decided to fly to main land Greece (Thessalonika). Five minutes before we were due to land in Corfu a…
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Volotea flight delay compensation offer
Hi Guys, Don't normally venture into this part of the forum but could do with some advice. Me and my family were delayed for 5 hours coming back from Mallorca a few weeks back and I sent a copy of the claim letter template as per the guide, I have just received this email back and I'm not sure what to reply. Dear Mr. , We…
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4 hour delay - compo if don't get on flight?
Hi Guys, I was wondering if you could help me with the following scenario. So my partner and I planned a visit family in Derry for the weekend, leaving manchester at 20.20 arriving at 21.15 and returning on Sunday evening. The outbound flight was delayed for 4hours 40 minutes and landed in belfast at 02.00. For us, at the…
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2-leg connecting flight Rio->UK - eligible for compensation for ALL or only PART ?
My son flew Rio to Madrid (with Iberia) then Madrid to London (with BA). Both legs were booked at the same time on one ticket via BA's website. The Rio -> Madrid leg landed on time, but the Madrid -> London was delayed >4 hrs. BA is telling us that we are only due compensation for the Madrid -> London leg (i.e. €250) but I…
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Baggage Delay Compensation Claim - Turkish Airlines
Hi all, I'm looking for some advice, hoping this is the right place to post. I'm having a lot of trouble claiming compensation from Turkish Airlines after they delivered my bag seven days late in Nepal and provided extremely poor customer service. A few days after I landed they emailed me to say my bag had been delivered…
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Garuda Indonesia changing airport and times
We have booked to go to Bali in the summer holidays directly with Garuda Indonesia. We booked the flights over a month ago but now Garuda Indonesia have changed the flight details, we will now be flying from Heathrow instead of Gatwick, and the flights they offered are over 12 hours time difference apart. I have contacted…
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Flight Cancellation
Hello Please may I ask for advice on an unusual situation, I was lucky enough to win a Trip to LA, I was booked on a flight from Manchester to Heathrow then Heathrow to LA with BA.. My flight from Manchester was at 13-40 at around 8am I received a text informing me this flight had been cancelled , I rang BA and they could…
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Flight cancellation compensation
Hi Guys I was looking for advice. I have recently had a flight cancelled by Ryan Air whilst abroad due to france air strikes. The issue is, on the phone to their customer service they didn't have any flights left and they advised me to request a refund online and find another flight. They did not let me know they could…
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Success - Croation Airlines
Hi All Happy to report Success on a compensation claim against Croatia Airlines. My Wife and I Travelled to Split in early July from LGW and the Inbound flight delayed by approx 4 hours. This resulted in late departure and arrival some 280 mins late. I wrote to the airline and was informed that because of a Bird Strike and…
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Regular Delays Under 3 hrs - Business Costs
Hi there, not sure if anyone can help but we have been experiencing regular delays now with Easyjet who we travel with every Monday & Friday between Belfast & Birmingham, so far this year there has been about 10 delays in total whereby Easyjet are smart enough to keep the delay time under the 3 hour mark to save paying out…
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can i claim ? slightly baffled any info
HI any help would be appreciated booked flights from manchester to new york in as a birthday present for my elderly mother, these were booked through British airways but were an american airlines code share. being direct they were perfect, taking age into account especially now these flights have been cancelled and we have…
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chance of a claim?
Can anyone help me? I flew from Gatwick to Barcelona on Friday I paid extra for BA as I assumed it would be a better service. After several times of having problems checking in I find that its not even with BA its with vueling. I arrive at the airport to find its delayed 30mins which is ok I guess. Whilst waitng at the…
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Travel Curtailment
I had plan to visit Swiss and Barcelona from UK however because of ATC French Strike my first outbound flight of Ryan air was cancelled from UK to Basel and I had to restrict to visit to Barcelona. I took the flight from UK to Barcelona after 3 days as they didn't had any flights to Basel for next 1 week, I had to cancel…
