Finnair Flight Delay Compensation

Rowan2510

I booked a return ticket from Manchester to Bangkok via Helsinki with Finnair in January.
The return flight was delayed in Bangkok and returned to Helsinki 1 hour 28 minutes late which meant I missed my connecting flight to Manchester which would have arrived at 17.00pm.
I got diverted from Helsinki with a different airline Lufthansa to Frankfurt and then a flight from Frankfurt to Manchester which meant I arrived at my final destination at 22.25pm, 5 1/2 hours later than originally scheduled.
Finnair has admitted that the fuel tank 1 main pump showed an indication fault on departure from Helsinki and that the defected part was replaced, however upon my complaint about the delay they have said that no standard compensation will be paid.
Is this right as this does not seem to be extraordinary circumstances?

Tyzap

Hi Rowan2510,

Please copy and paste your post here...

https://forums.moneysavingexpert.com/discussion/4445431

Must admit, it's not immediately clear where a Finnair post should go. This will help to keep the boards tidy and relevant airline information grouped together.

Thanks.