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Missed connection and delayed on alternative flight - compensation?
Hi, I was wondering if anyone could give me any advice on my situation. My wife and I were flying from London Gatwick to Rio Brazil via New York. This was one travel booking - not separate flights/bookings. Both legs of the journey were operated by American Airlines. The 1st leg of the journey left late from London Gatwick…
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Flight Delay - Refused
Hi All, I attempted to claim for flight compensation back in May when I came back from Menorca but everytime I sent Jet2holidays a letter they replied saying I was unsuccessful. On the last letter they actually stated their records showed the flight was delayed 2 hours 40minutes. Each time I referred them back to the…
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Led Car Bulbs
Has anybody had these fitted and are they any good. Do you need canbus bulbs?
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Holiday Compensation
Hello, I received a phone call and email from a company that said the following: We have a list of over 10,000 hotels and resorts, which in the last 3 years at one time or another have failed in food and hygiene checks, Injuries and Sickness. As a result there has been refunds set up for anyone who has traveled to the…
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Cubana flight delay - information
I have been having a lot of trouble pursuing a claim agains Cubana (Cuba's airline), my flight was delayed 24 hours without reason. At the time of my flight Cubana had a UK office but no longer have a presence in the UK and don't even fly here any more. Cubana however do have many offices throughout the EU and as this is…
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Notice Before Action - Wizz Air
I won't go into detail of my flight issue but thought people would like to know that after months battling with Wizz Air via Resolver, I emailed the Chairman and CEO of fthe airline yesterday with a Notice Before Action. A member of their customer services team contacted me today asking for my bank details to pay me 800…
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How to proceed when resolver goes as far as it can?
Hi So august 2010 three friends and I flew from Glasgow to Toronto, the flight was delayed by around 5/6 hours but we eventually got there. Recently this year we were again delayed on an easyJet flight and got a compensation payout. One of the guys then remembered the Toronto flight delay and tried to get compensation for…
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Delay or Cancellation?
Hi, I was recently flying on an easyJet flight that was meant to depart on Sunday at 9pm. The flight was re-scheduled to the next day at 1pm (but we actually set off at 3.30pm). The new flight was issued a new flight number etc. easyJet are saying the flight was delayed until the next day. However, I would suggest it was…
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Turkish Airlines
Hi everyone, I need help where to turn to next. I have gone through the Resolver route and right to the top as far as I can go to the ombudsman. But the final answer I have is simply that they cannot help me because Istanbul Airport and Turkish Airlines are non EU and therefore they have no juristiction over them. So where…
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Air India
Is there anyone out there that can direct me to the website or page where I can download a flight delay compensation form for Air India as my daughter was recently delayed at Birmingham Airport for over five hours Thanks
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Flight cancelled whilst travelling on points and free flight
Our Virgin flight from Las Vegas to Gatwick was cancelled last week, after boarding, due to a technical fault with the planes air con. Virgin, provided a shuttle bus to a hotel, paid for the accommodation and meals and rescheduled the flight for the next day (more than 12 hours since the scheduled time of the original…
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Strange one, how to proceed
Afternoon all :) Done a fair bit of reading before putting my claim in and actually went to that EU site that also said i had a valid claim. I went with the use resolver method but have hit a little bump and want some advice. Will give a very little background first. Booked flight via air france website from Manchester to…
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Travel Refund
I have had a phone call today from a company called McGregor Williams who say I can claim back money from an all inclusive holiday I went on last year - as the hotel we stayed at failed a food and hygiene check within the last thee years. I could apparently claim up to £1500 per traveller. Has anyone heard of this before -…
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Anyone dealt with Germania?
just wondered before I submit claim
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Success with Resolver & CEDR
Our BA flight from Lima to Gatwick was delayed 6 hours in June. I used Resolver to complain to BA who consistently denied the flight was covered by EU legislation. I then appealed to CEDR as advised by MSE & within 3 weeks got a cheque for £529 per flight. It is a pain but if you think you're right, keep going, it is worth…
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What can I claim for when a flight is cancelled?
Hi I've read some similar posts about this topic, but still not quite sure what my options are: I booked a set of 5 multi city flights for my father via Travelup. One leg (Madrid Santiago) due to depart on 4th November was cancelled on 19th October. Travelup informed me by phone that the operator, Iberia, had reinstated…
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Help? What can I do if airline deny that flight was delayed over 3 hours
Hi I have recently complained to Jet 2 after our flight was delayed over 3 hours, approximately 3 hours and a half. However Jet 2 have replied stating it was delayed 2 hours 45mins, a friend happened to be on the same flight and she also states that it was definitely an over 3 hour delay. Is there any point in taking this…
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Compensation?
Just back from a Cruise which required a flight from Stanstead to Genoa with Ryan Air. Booked hotel at airport the night before and arrived 3 hours before the flight. My friend is in a wheelchair and all verified on the booking and ticket and her wheelchair duly labelled at checkin...on getting to the gate, 45 mins before…
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Flight compensation
My partner is about to receive a cheque from Easyjet for compensation for cancelled flight. The email says 400 EUR per passenger, 714.25 GBP. Does anyone know if it will be in Sterling or Euros?
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Codeshare, flight not cancelled but 'rescheduled' but not by the operator of the fli
My case has been ongoing for over a year now. In summary, booked with BA for a New York break flying Newcastle to London Heathrow and London Heathrow to JFK and return. However we were not told at time of booking that BA were using American Airlines for our JFK to London Heathrow flight (codeshare). The night before we…
