Flight continually cancelled

Hello, we had a flight cancelled on return leg from Europe to a London airport. The airline have rejected our EU compensation claim on grounds of ATC restrictions. HOwever, having looked into some flight data, the same flight was cancelled previous weeks - does this then count as extraordinary circumstances or ATC restrictions if it happens consecutive weeks ? I haven't named airline or airports as I intend to appeal but just wanted to know if anyone has experience of this. If I had checked flight stats beforehand, I may not have booked this particular flight at all.


  • Just wanted to add that this has never happened to us before and I didn't even know these stat websites existed until now but I will definitely look at them in the future if going on not-so-budget-anymore airlines or travelling to/from smaller airports.
  • Justice13075Justice13075 Forumite
    2K Posts
    Part of the Furniture 1,000 Posts
    Put your flight details into bottonline and EuClaim and see what they say about compensation.
  • Caz3121Caz3121 Forumite
    15.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    extraordinary circumstances refer to elements that the airline has no control over. e.g. snow in some airports in the winter is a given, fog in Jersey etc but it is not something the airlines have control over so compensation not due, similarly ATC can cause issues, strikes etc but nothing airline can do
    If you put your flight number and date into EUclaim and bottonline it will give an indication on whether the reason you were given was correct
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