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Blatant lie from BA
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Tabitha005
Posts: 13 Forumite
Hi everyone,
I am using Resolver for my delay compensation claim.
I've received a reply from BA saying that as the delay to my flight was caused by 'airspace restrictions', they are refuting.
This is not that case: the pilot told us (upon finally entering the plane after a 3hr 40min delay) that it was caused by a fault with the software that controls the landing gear.
Can I please have some advice on how to respond to BA's refute?
Many thanks,
Tabby
I am using Resolver for my delay compensation claim.
I've received a reply from BA saying that as the delay to my flight was caused by 'airspace restrictions', they are refuting.
This is not that case: the pilot told us (upon finally entering the plane after a 3hr 40min delay) that it was caused by a fault with the software that controls the landing gear.
Can I please have some advice on how to respond to BA's refute?
Many thanks,
Tabby
0
Comments
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Hi Tabby,
The starting point is to read Vaubans guide, google it, dowload and study.
Please then post any further questions on the dedicated BA thread.
Good luck.Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.0
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