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Travel Curtailment
I had plan to visit Swiss and Barcelona from UK however because of ATC French Strike my first outbound flight of Ryan air was cancelled from UK to Basel and I had to restrict to visit to Barcelona. I took the flight from UK to Barcelona after 3 days as they didn't had any flights to Basel for next 1 week, I had to cancel…
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Can I claim?
My partner and i were booked to fly from Gatwick to Mauritius on the 4th september. The flight was an Emirates flight due to depart at 2145 and arrive at Dubai at 0735 the next morning. We had a connecting flight departing Dubai at 1020 that same morning to arrive at Mauritius at 1655 that day. The flight was delayed…
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Gatwick to Palma de Majorca
Hi everyone, Anyone knows if the compensation for delayed flights more than 3 hours, the 1500km or more rule is straight line from one point to another? I just got an email from easyjet and they are happy to pay but only 250€ as a flight of less than 1500km....
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Flight Delay
Hi could do with some help : Three weeks ago we went on holiday , had a connecting flight from Edi to San Fran with a 2.5 hr turnover at Newark . Plane was delayed 1hr in leaving Edi and we said to hostess that we had a connecting flight and she said not to worry they would know in Newark that our plane had been delayed.…
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Flight number and date of departure
Hi. Wonder if anyone can help me. Went to Cyprus in May 2011. Cannot remember date or flight number. We were delayed over 3 hours on the return flight. Is there anyway I can find this information. Regards Bev
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MSE News: BA technical glitch leads to lengthy flight delays – claim £100s in compo
If you've been affected by today's BA IT glitch, which sparked lengthy delays, you may be able to claim £100s in compo...Read the full story: 'BA technical glitch leads to lengthy flight delays – claim £100s in compo for free' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure…
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Turkish Airlines nightmare – schedule change
I’d be enormously grateful if anyone can help with this. A few days ago I got notification of the THIRD schedule change, and since then I’ve been totally unable to contact Turkish Airlines. (They seem to make it deliberately difficult - I've also been trying to ontact them for a week about a lost bag) All their emails are…
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Claiming from TUI
Hi All, Recently was due to take a flight which was delayed by 11 hours. Asked for the flight to be refunded, took another flight and then shortly after submitted (by email) my request for compensation. Today, I have been informed that I signed the form requesting the flight to be refunded and by signing, agreed not to…
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Tech prob on previous flight, can I claim 4 delay??
Hi All, Apologies if I've missed this on MSE somewhere but can only find reference to 'Bad Weather' affecting previous flights not technical issues, anyway: [FONT="]Back in Nov 2012 my in-laws outbound flight from Heathrow (MH003/06) arrived 1482mins late at Perth Intl. Airport because Malaysian Airlines claim the…
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6 Year Rule
I've read the advice provided on the Flight Delays and have submitted my claim via Resolver. Monarch have now responded to reject the claim as it exceeds 6 years. The date of my flight was 29th August 2010, so I've just missed the deadline by a few days. It was for 4 passengers, so is llikely to be compensation of about…
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Outside airlines control?
Having had our flights cancelled in 2014 by Ryanair due to French Air traffic controllers strike, the airline has rejected compensation claims twice as the strike is deemed outside their control (EU reg 261 refers). However, is this worth pursuing via the small claims court on a no win no fee basis via solicitors? Has…
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Compensation claim denied
Good afternoon all, I need some help with a claim I made for compensation. My flight was cancelled after sitting in Amsterdam airport for over 4 hours, eventually the flight was cancelled and we were rebooked on a flight for the next day. Easyjet are now saying they will not pay because the events were extraordinary. The…
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Missed Connecting Flight
My problem was that a flight from Manchester to Chicago via Washington was delayed as the first flight arrived in Washington over 2 hours late which meant i missed the connection to Chicago. The next available flight arrived over 4 hours after the scheduled arrival time. United refused the claim as the second flight did…
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West Jet
Hi All Looking for some help.... I have tried claiming compensation for a severely delayed flight with West Jet but am advised that as they do not have UK offices they simply do not respond or pay out Has anyone had a similar experience? Any advice? Cheers Adrian
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EUdelay - Still trading?
Does anyone have any information on EUdelay or been in contact recently? I have an ongoing case with them and they no longer reply to emails, the online case and never answer the phone (on any number). I have also seen a post on TripAdvisor where someone has claimed they have not been paid by EUdelay and *they* claim it's…
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Non EU Flight time change - help
I have just been emailed by travelUp, who I booked my flight with and they have advised that my flight times have change, meaning i am at a changeover airport for an additional 12 hours 15 minutes. I am flying from manchester to jeddah, jeddah to mumbai. Its the jeddah to mumbai flight that has been pushed back. I am…
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Success with Small Planet.
Holy Macaroni! They've paid up. I am truly gobsmacked. :D Perseverance is the name of the game. I wrote to them direct, emailed them, tweeted them, used the CAA and Resolver. The Resolver route wasn't the one that got resolution but it must have helped. Good luck everyone else. Jo.
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Norwegian flight delay - Help!
Hello, I have placed a delayed flight claim into Norwegian, who have since declined any compensation. I'm not sure which governing body I should be writing to in order to dispute Norwegian's response, or if I do actually have a right to dispute? - The flight departure was delayed by 4hours 47minutes, from Poland to the UK.…
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Vauban's guide
Vauban's Most Excellent Guide: http://db.orangedox.com/GdfSa4xUZdZI5GJadr/Vauban%27s%20Guide%20to%20Claiming%20Flight%20Delay%20Compensation.pdf
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Small planet airlines flight delay
Original Flight departure 12.10 Changed to 14.10 Changed to 16.40 Changed to 18.00 Changed to 19.40 Flight left the Tarmac at 20.27 All the reasons why the flight was delayed -Arrived at airport and was informed of 3 hour delay due to a previous flight delay - then Apparently a passenger had a heart attack - flight then…