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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Compensation vs Travel Insurance
Hi, apologies if this is in the forum. I've looked and not seen any reference. I experienced 27hr+ delay with Small Planet from Manchester to Crete last month. I intend to follow the guidelines here but when I contacted the travel company I booked with for further details, they informed me I cannot put a compensation claim…
No IBAN or Swift Code to get compensation
I have been offered compensation from Vueling for a delayed flight however they have requested an IBAN and Swift code for my account to make the International transaction. I do not have a current account (previous bankruptcy) and only have a Cashplus prepaid card from APS. Cashplus do not accept International transfers and…
Small Planet Current Strategy? Which firm got a court order to seize plane?
I experienced a 24 hour + total journey flying back from Corfu to Manchester. Flight cancelled then forced us after just a few hours in a hotel to fly back via Gawick and then onward coaches did not turn up! I've noted a few similar horrendous delays since I've returned home on 19th July instead of 18th July. I lost the…
BA refused delay compensation
Hi Writing on behalf of boss. BA have refused compensation on the grounds that the delay was due to weather, which ordinarily he would have accepted. However, in this instance, the departure was delayed due to the captain not turning up for work, so they had to wait for a replacement. As a result, they hit bad weather so…
security alert at Airport = MISSED FLIGHT...... HELP!
Hello (new to all of this so please bare with me) To explain here is the letter i have composed to send to Luton Airport. Dear Luton Airport On the above Date while myself, my partner and our 4 children were passing through your security procedure, the fire alarm sounded. This resulted in us having to leave that particular…
Delayed flight - overnight costs at destination
Flight to Spain delayed by 8 hours. By the time it arrives in Madrid, the last train will have left, and a hotel will be needed overnight. I suspect the train ticket will not be valid the next day. As well as the €250, can the cost of the hotel and train ticket be claimed from the airline? Can anyone point me to the…
Hand-luggage with medication placed in hold without permission
I am doing some research before I use Resolver on a recent problem I have had with Norwegian Air and hope that you can help me to understand my rights both as a consumer and in relation to aviation safety. I was leaving from Summer School in Oslo and the check-in people at the gate were extremely aggressive with me as my…
Can I reclaim expenses? Jet2 !
Hi All We have gladly just arrived home from 28 hour delay from Madeira due to high winds. Unfortunately, JET2 were appalling and did absolutely nothing - no communication whatsoever, after waiting for 12 hours - and ALL flight being cancelled at Madeira - we were told by the handlers at the airport - to collect our bags…
Can we claim?
Hi, My parents flew yesterday on a Thomas cook flight from Turkey back to Birmingham. The flight was 6 hours delayed. Initially they were told that the plane was delayed coming in from the UK. They then got a letter stating that there was a "technical fault" My question is - Can they still claim compensation?
who to complain to Tour Operator or Airline?
New to this sort of thing and not aversed to getting my hands dirty explaining to the other side my rights... as one well known high street electrical retailer will testify with a repaired laptop screen... Anyway just returned from Ibiza. booked through Thomas Cook flew their "flexable Trip" line with an Eazyjet flight out…
Easy Jet / Nightmare
i recieved this email dated 1st june 2016 Dear Mr Humphries, I’m very sorry for any inconvenience we may have caused you following the disruption to your flight to London Stansted. Our aim is to operate all our flights safely and on time. We do all we possibly can to minimise disruption but unfortunately on some occasions…
Iberia Delays In Paying Compensation
I would be interested in other peoples experiences in dealing with Iberia. I started a complaint a year ago regarding a three and a half hour delay in arrival from a flight from Madrid to Cordoba, Argentina in October 2011. This was the second leg of a trip that started at Heathrow. The whole experience was unpleasant with…
Compensation payment
I had a flight cancelled and after a long email conversation with the airline they have agreed to make me a payment which I am happy with, but they say they cannot process £GBP and can only pay me in $USD. My flight was paid for in £GBP, with Avianca from London Heathrow to Bogota, Colombia. I never passed through the USA…
Refused flight compensation from 2010 - Wizz Air
I have just been refused delayed flight compensation by Wizz Air on the argument that: "WizzAir is not liable to pay compensation if a passenger do not bring an action within 2 years from the date of arrival at the destination, in accordance with Article 18.3 from our General Conditions of Carriage: 18.3. Limitation of…
6hr Delay Orlando to Manchester because of delayed crew. Eligible for compensation?
I recently returned from Orlando,FL USA on a Thomson package holiday. We flew out of Orlando Sanford International to Manchester International. When we arrived at the Orlando Airport, for our flight scheduled @ 4:25pm, we were surprised to find it had been delayed till 10:30pm! Considering we had to already be there 3…
Thank you very much - £2625 richer
Was not sure if I would qualify for a delayed flight over 3 years ago but followed your very easy to use template. Once sent off to being accepted and money in the bank took less than 28 days. I am now £2625 richer for literally less than 5 minutes work. I would strongly encourage anyone contemplating useing the template…
Flights Cancelled and offered new Flight - Unacceptable [Monarch]
Hi guys, new poster here. Just had an e-mail from Monarch Airlines with a flight cancellation from B/ham to Barcelona. The scheduled flight is at the end of November. The flights they've offered as an alternative is 24 1/2 hours later! I booked this through Expedia, and the hotel is non-refundable. Seeing as i'm going to…
Delayed by Monarch Airlines
In 2013 we were delayed by 4 hours coming back from Madeira due to a technical fault. At the time I wrote to Monarch claiming compensation after following Martin's advice. They refused saying it wasn't covered. Like a lot of people I let it go. Then having seen Martin's advice I wrote again (within the legal timeframe,…
YES I did it
Big thank you for your links in your newsletter yesterday I finally tried your links and submitted my claim for a 3hr 13min delay in December 15 and have received an email saying they are going to compensate me with £670. :j:j:j:j:j THANK YOU:money::rotfl:
Ferry cancellation - eu rules
I've read the EU rules on ferry cancellations but cannot work out exactly what applies (if anything). Our ferry was cancelled 5 days in advance due to mechanical problems. We could change dates or get a full refund. As we were already on holiday (we'd taken a different route out) and didn't want to lose a day (and the…

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Flight delay compensation

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