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Bott & Co. Flight Delay Claim - Concerns / Questions
First of all, apologies if I should have posted this elsewhere rather than starting a new thread, but I couldn’t find a relevant thread. Also, sorry for the length of this post, I err on the side of providing too much information instead of not enough, so please bear with me. The length is also partly due to quoted text.…
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In flight extras
Just been on a Greek Island vacation to Rhodes. One of the main reasons I booked it was it offered a Dreamliner flight for those days we chose. Because we booked it just a week before we went we did really need to book the seats in order to sit together. The same was booked for the return journey at a total cost of £36.…
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Jet2 flight delay
On a recent trip to Turkey my outbound flight was delayed by 1 hour causing me to miss my transfer, my inbound flight was delayed by 3 hours, according to the letter received from Jet 2 today it was only 2 hours 53 min. Also as the decided to change the plane at the last minute in outbound, l lost my pre booked and paid…
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Offered a different amount of compensation
Hi, Please be gentle, I am a newbie to this forum. I have searched the forum, but I couldn't find anything similar. I have followed all relevant advise to make a claim for compensation against Small Planet, for a delayed flight last summer. Compensation due should be €400 per person. I have received a reply from them…
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Is our delay eligible? American Airlines misconnect.
Good evening folks. We've just returned from the USA and ended up arriving about 11 hours later than scheduled. My take on the situation is that we're not eligible for compensation but I wondered what other peoples opinions might be. We were flying from Nashville to Heathrow, via Chicago. Due to the late running of our…
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Lost Luggage compensation
Hi, recently I travelled with Brussels Airlines to Lisbon, with a transfer at Brussels en route. When I got the Lisbon I found that my luggage had been left behind in Brussels. this was on the Thursday, I eventually got my luggage back on the Saturday but in the mean time I had to buy items to keep me going as I had…
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Flight Stikes and Compensation - Cruise 118- Failed to inform us about canceled fligh
I booked a cruise with a tour operator (cruise 118) with a barcelona stop over for one night before i was due to sail. We were due to arrive at barcelona at 9am. We paid extra for a morning flight to get a full day and for a high standard hotel (roof top bar and swimming pool) I arrived at the airport at 4am to find my…
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Thomas Cook Cyprus Flight Delay Oct 2012
Just a quick note of encouragement to say that we have just used the MSE Resolver tool to successfully claim compensation from Thomas Cook in respect of a 6 hours delay in holiday flights (party of 4) to Cyprus back in October 2102. I originally submitted a complaint myself in October 2012, which included other serious…
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Flight cancellation Virgin/Delta
Hope this is the right place to post. Booked a flight to NYC and back through Virgin however Delta are operating the flight. The flight is this October. Found out today the return flight has been cancelled and Virgin advised me I need to speak to Delta to find out why but they confirmed they have booked my on a new flight…
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Getting Agreed Compensation from Easyjet . Nightmare!
I booked a flight in December for my son to fly with Easyjet from Stansted to Malaga on the 14th March. When he arrived at the airport, he was told the flight was overbooked and he had to wait at the gate to see if there were any 'no shows', along with the other five who had also been bumped off. Two got on, but he was…
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Thomson flight delay
Hi, I'm new on here so please bear with me. I was delayed recently on a flight from Punta Cana to Manchester for approx 21 hours. We were told by the captain that a cabin crew member had gone sick so they couldn't fly us home on the day they were supposed to hence the delay. Issued a claim to Thomson and after 56 days have…
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Can anyone please help
I had to fly home urgently from Fuertevenura to the UK back on the 14th January this year as my Father was taken seriously ill. I bought tickets for the following flights as follows; IB3907 13:50 Fueteventura to Madrid IB3718 18:15 Madrid to Gatwick At 18:00 on the 14th Iberia cancelled the flight due to a fault with the…
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KLM Damaged Luggage claim
Ok please can you guys give me some help as I have exhausted all the options I can think of. In March I went to New York and on the return journey not only did I have a 3 hour delay at JFK we missed our connection flight in Amsterdam to Manchester. On arrival in Manchester mine and a 4 others in our party had no bags. It…
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Flight Delay Thomas Cook
I was recently due to return from Kos airport to Manchester and we had our flight cancelled twice. Original flight was due to leave at 1800 GMT on 5 Jun and the actual departure time was 0517 on 7 Jun. We were sent away from the airport and put to a hotel on the first day and then returned to the airport the next day and…
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HELP! advice urgently needed !
My daughter departed from Alicante to Madrid last night for her much longed for trip to China........... She got to Franfurt but the plane was delayed (Iberia) and they couldn't board the flight to China!¬ She is stuck there now, NOBODY at all around to help, (Sunday) Can someone PLEASE advise her the best thing to do NOW?…
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Is this a legitimate claim? I don't think so.....
Sorry if this particular aspect has already been covered elsewhere, the headings/threads in this area are multiple..... Nearly a week ago, our homeward flights Germany via Amsterdam to UK regional airport were delayed then cancelled due to massive storms in that area. The airline put us up at an airport hotel overnight and…
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EasyJet
After trying for 5 months for compensation for 4 hours delay in Marrakech via Resolver I have now been informed I should claim directly with Airline! NOT happy!!
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E Bookers
I had booked flights from Gatwick to Bodram on BA via E Bookers traveling on the 28th May. On 13 May I received an email from E Bookers saying that BA had rescefuled the flights to the 30th May. I eventually got through to them and said that was not acceptable and considered that a cancellation and the flights were no good…
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Wizzair flight compensation
I made a complaint to Wizzair with the following response. Are they correct? Please be informed that as per our General Conditions of Carriage, "18.3.1. Your right to make any claim of any nature whatsoever against us shall be extinguished if you do not bring an action within 2 years from the date of arrival at the…
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compensation for diverted flights - easyjet
Hi Have flicked through the forum and the guidance but am still confused if we are entitled to EU compensation or not. Would be grateful for any advice anyone can offer. Our fight was schedued to leave Luton at 8.00pm and arrive at 9.10pm at Edinburgh. We actually took off at 8.36 - we were told it was because there had…