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Flight Compensation TAP only

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Anyone know what is the physical or emal address of TAP is that I can send a Flight compensation claim to? I could only find the contact email address victoria@tapvictoria.com on their website and I have had no response or acknowledgement to my claim e-mail - using MSE temoplate claim form.

I hear that TAP are one of the worst airline to pay compensation so maybe there are ignoring me hopeing I will go away

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