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Compensation timescales? Thomas Cook cut-and-dry claim (MT2824)
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sezla9
Posts: 2 Newbie
We were on delayed flight MT2824 (MAN->LAX) on 12 July (technical problems: fire risk). We boarded an alternative flight the following day and all passengers were offered hotels and food. We received the Flight Disruption Leaflet and the compensation letter.
After entering the claim into thomascook.com/customerrelations, does anyone know how long we should expect to wait to receive the compensation?
Thanks all!
After entering the claim into thomascook.com/customerrelations, does anyone know how long we should expect to wait to receive the compensation?
Thanks all!
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