flight delay compensation payment

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I applied to easyjet for compensation for a four hour delay
this is their reply however despite receiving the pasted email below after
2 months and 3 emails I have still not received my compensation
any ideas as to how I can proceed with this
many thanks
Carol


Having checked the details of your flight, I can confirm that the reason for your disruption was due to a Non Extraordinary circumstance under EC Regulation 261/2004. As a result you will therefore be entitled to a compensation of (339.24 GBP) per passenger.

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