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Pigeons nesting under Leased Solar Panels from A Shade Greener
Does anyone else have problems with pigeons nesting under their leased solar panels, and the Tenant (A Shade Greener) not being willing to do anything about it unless you pay them? We have been quoted £500 to fix the problem plus the provision of access scaffolding, and I have seen on line others complaining of being asked…
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British Gas - new system
Hi, noobie here. Just wondering if anyone else, and how many others are out there, that have been screwed over by British Gas changing over to a new system? I'm a regular meter reading provider, always have been, to make sure i don't get caught out. I have got a smart meter however it doesnt work - i was even advised…
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Wrong Meter - Given no timescale to resolve issue.
So i purchased my first home back in October 2021, joined EDF as a customer for the first time and provided the correct meter number (photo evidence retained) when registering for an account. Over the energy pandemic my account was going into debt and my direct debit was increased to tackle this. I initially thought I…
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How to read this meter?
Hi, not familiar with this old type of meter. How do you read it? To me it looks like a reading of 55188 (I'm assuming the red number doesn't matter when taking readings) but need to be sure before submitting it to the supplier. Thank you!
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OVO charging me before being a tenant
I was due to move into my new place a few months ago on 15th but it was at short noticed cancelled as a gas check wasn't done. However I still got an e-mail from OVO (the landlords supplier) welcoming me to my new account on 15th. I told the landlord I'm obviously I'm not liable for 15th, they agreed. On 16th I signed the…
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IHD DISPLAYING DAY RATE AT NIGHT
I have a SMETS1Secure smart meter that was fitted by E.on in 2017 and I have an IHD that came with it. I have since moved to EDF back in 2022 and I do remember there being some communication about limitations of my smart meter due to it being SMETS1 not SMETS2 but cannot find the actual communication. I'm fairly sure it…
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Is your SMETS 1 Meters working correctlly
Are all your meters providing accurate 30 minute data and monthly readings so you receive accurate bills
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Problem with electric smart meter data after moving to Octopus.
I searched forum for similar issue, but didn't find exactly the same problem. I switched to Octopus on 6th of January, with plan to switch to tracker or Agile tariff to save on current standard variable rate. I noticed straight away, that my electric meter is not reporting to their system, but gas is doing it ok. I was…
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Octopus - Slightly Cheaper 12 month Fix Launched 22 March 2024
Hoping this info benefits customers who have fixed with no exit fees and no longer have change tariff option within account dashboard = less easy to see ASAP when cheaper fix is available. Units rates cheaper both fuels, Gas standing charge slightly more expensive. Loyal Octopus 12M Fixed March 2024 v1
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Fixed Rate Tariff
Hi everyone, what would you do? My fixed rate with OVO ends on the 28th march,and they’ve offered me a new one for 2 years @ £66 a month, or a loyalty of 1 year @ £66 per month but can go onto any new tariff within that year free of charge, with the prices changing in April 1st, should I just go on their normal tariff till…
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Eco by assure
Hey peeps I got a letter today from eco by assure regarding a grant that they can do if I'm receiving certain benefits. Has anyone heard of them and are they legit. On the letter it mentioned that my house falls below the recommended rating or something like that. Thanks
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Advice on fix
Hi Looking for some advice. Coming off a 2 year fix in October. Any thoughts on whether I should fix again or wait for the new price cap? The deal I'm being offered by Sainsbury's for fixing is: Sainsburys Smooth Renew Fixed 12m V1 Electric: Unit rate28.3731p per kWhStanding charge61.67p per day Gas Unit rate7.1505p per…
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Ovo Energy set up an account in my name without my knowledge
And now they chasing me for an imaginary debt. I moved into my rented flat nearly a year ago (March 2023). My landlord advised who supplied the energy, I was receiving letters from them already and have been paying them every since. IN late Sept 2023, I got a letter from Ovo welcoming me as a new custom, a set of T&Cs and…
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Nil kWh cap
Does anyone know where I can get the value for the Nil kWh cap and the m cap for any given charging period. Thanks
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Given CI forecasting a rise in Oct are We looking at Trough Bottom in Short Term Pricing
Ci are forecasting another drop in July, but are forecasting a smaller increase for Q4 - forecasting iirc small c1.6% gas, higher c6.8% electric come Oct vs July. And as prices went up Oct23 to Jan this year by c5% fuel rate splits I cannot remember. Which may or may not be repeated this /next year. So have we reached or…
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IHD Error message
This morning my IHD with British Gas is showing usage in watts, but not £/ p. I have tried Googling the error message 28-9, but nothing comes up. Does anyone know what this error is please? Was all well and good at 2am this morning, by 9am, this was the display.
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New boiler question
We have a Worcester Bosch 28CDi combi boiler for about 20 years It's been fine apart from the usual glitch and maintenance Just recently the water to the taps has been running hot and cold (heating and shower are fine) Our regular plumber said it was getting old and probably needs replacing, saying it is probably down to…
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Shell/Octopus - The Great British Insulation Scheme
I was with Shell when I applied for the GB Insulation Scheme and nothing happened. My account has now been moved over to Octopus, I contacted them and was told they don't have access to the specific details of my application through Shell Energy. They recommend me contacting Shell for an update on the status of my…
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Meter readings wrong OVO
I was with SSE with electricity only. I moved home and my then landlord took meter readings the day I moved out. I subsequently received a final bill from SSE/ OVO which I thought was high but paid it to close the account. I now have a different provider. I have since received a further adjusted final bill which is £600 in…
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Misleading or unhelpful energy related adverts...
We have long grumbled on here about the "Einstein" smart metering adverts which originally caused so many people to believe that their IHD was the smart meter. Those have at least improved to a degree now, with better use of language, but it started me wondering about whether there were other ads out there which peoplehave…