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Electric meter allocated to neighbours house (and I have theirs!)
Hi MSE Forum, I wonder if anyone has any advice on the current situation I find myself in? I purchased a new build property January 2021 and moved in a few months later in May 2021. The property is part of a redevelopment of an old pub, my house was the only new build and my neighbours are in the old building which was…
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Annual spread of over/under balance on Gas and Electric
I was recently, well maybe a couple of months ago, watching Martin on TV saying that you should be two monthly payments in credit at the end of November (it may have been October) for your annual Gas and Electric account to balance out across the year. I was in credit by this amount around the end of Oct/Nov but at the if…
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Octopus times for Night & Day Rate
Hi I live in Cornwall and use Octopus variable tariff and a smartmeter. The times quoted in writing to me by Octopus for day rate are 00:30 - 03:30 and 08:30 - 22:30 and for night rate are 03:30 - 08:30 and 22:30 - 00:30. Having a change to day rate during the night seems a bit odd. This has been queried with Octopus but…
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Energy club EON deal access for existing customers
I read that the EON Next fixed 16m deal is available for existing customers but the only button available is to switch supplier. I don't want to switch just get the cashback from EON. Any suggestions on how I go about this?
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Can I be forced to have a smart meter?
Hi, I'm new here so please forgive any faux pas... but here goes. We have solar panels on the roof, which don't make us a huge amount of money; but they make us more than they would otherwise because we have an old analog meter which actually rolls backwards while the panels are generating juice. Obviously we'd like to…
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Solar export limit
I'm looking to get solar installed. The general consensus seems to be to install as many panels as will fit; the cost of panels are fairly small, so while you've got the installer out and the scaffolding up you might as well get it done. Is there a limit to this though? By my calculations, I think I could get somewhere…
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EDF Energy Feed in Tariffs - We are making some changes
For the last 14 years or so, every 3 months I receive an email reminder from EDF to provide a solar meter reading for the purpose of receiving my FIT payment. Last week, I received an email purportedly from EDF with the subject header "We're making some changes". This email which is not addressed to me by name, unlike all…
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MSE Exclusive - E.ON Next Next Fixed 16m V1
Does anyone know if someone already on an EON Next tariff can switch to this without exit fees, and would I still get the Cashback?
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2 MPANs one standing charge
Hi, I live in an old property which has 2 MPANs and only one standing charge (one MPAN for house, one for garage block). I am with Eon and finding it impossible to switch to another supplier (including Octopus) because they all insist on me having 2 standing charges which really negates any cost saving from switching.…
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Results of experiment with my energy usage
I thought people might be interested Like most, I'm usually careful with my energy usage in winter and a bit stingy with heating and my bill is around £45 for gas and £50 for electric. Because I got a 'Customer Service Gesture' of £150 just before Christmas I thought I would experiment with just keeping the entire house as…
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finding an energy supplier for 3 pin PHEV
I am struggling to find a supplier for my PHEV, I have a smart meter, a 3pin charger that links to the app and can schedule the charging time for say, midnight to 5am, but all suppliers seem to only geared for full EV cars or for me to have them install another charger, again, assuming i have a full EV?
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My previous supplier wants to take me to court
I need help please!!!! Since December 2024 I fight with my previous Energy Supplier OVO and my current one EON. I requested a switch for Electricity and Gas and it seems that OVO did only the switch for the Electricity not for the gas. Since then I still receive outstanding balance from OVO only for gas which is now £733…
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Scottish power electric bill frequency
Sorry if it is a daft question, but I have been unable to find the information online on Scottish powers site. They are due to fit a smart meter for my electricity next week (electric only property). At the moment I submit readings myself and that then generates a bill automatically at the time. However, once a smart meter…
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Minimum, managed, override..
I work from home but sometimes out for a couple of hours and I like warmer weekend nights ‘in’. First rule, heat the room your in but use minimum in the room you use later eg bedroom. Second always turn off or down your “day room” before you go to bed and your bedroom up before you go to bed. Third, whilst you’re sleeping…
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Landlords and energy back-billing
Currently trying to sort out an unresolved issue with my late father-in-laws estate. - He was a long term tenant (>60 years) on an estate which consists of a main residence and 2 rental properties. - electricity/gas is metered to the main residence and then distributed to the 2 rental properties via subsidiary meters - for…
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Terrible British Gas Service - faulty invoicing system
Hello, My 84 Mum has had massive billing issues with British Gas. I have picked up the case for her and it has been ongoing for over 16 months now. I got the Energy Ombudsman involved 9 months ago. Long story short: - Her bill went from being in credit, to rapidly rising to thousands of pounds. - No logic to the invoices,…
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Changing from business electricity supply meter to domestic without changing to a smart meter
Hello Firstly Thank you to anyone who takes their time to read this post and offer advice. We are out of contract with our engergy supplier which is EDF. We live in a farmhouse which has not been part of a farm business for well over 20 years. Its come to light that because the houses electricity supply was registered as a…
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British Gas HomeCare: Advice to avoid unnecessary charges
I've just had a disappointing and expensive experience with my BG HomeCare service. Skip to the end for advice and info on using your HomeCare service that may save you money. A couple of weeks ago I noticed my boiler was low on pressure. A simple thing to fix, but I'd not had to do it on my current boiler before, and the…
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Commercial - retail energy advice
Hey folks.I have a friend opening a small retail shop shortly and I said I'd help looking at options for energy suppliers. When I had my retail shop, dealing with the energy suppliers was one of the worst things I had to do but like a sucker for punishment I said I'd help. Therefore I'm just hoping to get a few suggestions…
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Estimated Annual Usage Quantities For Gas & Electricity Missing On Latest April Octopus Statements?
Anybody else received a statement from Octopus since 1st April which doesn't show the estimated annual usage quantities for both gas and electricity? I thought it was one of the conditions of their Operators Licenses that this information must be included on any statement they issue to customers? This vital information has…
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