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Octopus Energy economy 7 beware
Hi, Just thought I would share my experience with Octopus Energy. Hopefully you all have happy experiences but mine is far from great. I am an Economy 7 user. Adapted my electricity usage to save money. I switched from Ovo to E.on to save money. E.on were terrible and ombudsman had to sort it. Moved to Octopus due to being…
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old style meters keep or change to smart meter?
i have 2 old style electric meters,(exotic meters?) , 2x standing charges + useage, im in a flat with storage heaters, im on e-on next flex for temporary time, most companies seem to not be able to give a tarrif deal, does anybody have experience of staying with these meters or how about changing to a smart meter? have…
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What size tumble drier?
We are looking to buy a heat pump tumble drier. We currently use an airer with a dehumidifier but it's no good for bedding and we would prefer the option of not leaving our clothes out to dry. Our washing machine has a 9kg capacity. I noticed that there seems to be quite a big price difference between the Bosch 8kg (£489)…
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Ovo energy balance in the negative?
Hello, My mother is with ovo energy and has solar panels (if that makes any difference lol). She doesn’t have a smart meter. They have sent her this recently and we cannot make anything out of this at all. I’ve obviously suggested that she calls them up tomorrow and ask about this outrageous price, but I’m hoping this is…
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A Shade Greener solar panels
Hi All, am looking at buying a property at auction that "has" solar panels from ASG. The issue is that they were fitted in 2014, and in 2018 the previous owner had asked ASG to remove them for roof works and they were never reinstalled and no roof works have been done. I have approached ASG before the auction ends, and…
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Fixed rate increased by Eon
I recently changed my monthly direct debit to a variable direct debit so I’m paying exactly for how much I use each month in full. I have since noticed that the unit rates and standing charges on my Gas and Electric fixed tariff until 2026 contract has been increased without telling me. Can they do this?
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Octopus Energy and Ombudsman
Im interested to know what is fair in terms of being been offered “compensation “? Background is in feb 22 our in house display for the gas stopped working - electric was fine - but no gas … phoned emailed, went through various resetting, reconnecting and regardless of me telling them no still not working - they would…
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Oil filled rad or convection heater
Which is cheaper? And how many fins on an oil rad for a lounge 4 metres x 5metres?
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Mystifying
Just go new boiler and accompanying thermostat. After giving up on the programmer we are going manual we are retired so suits us. We drop the set temperature to 15° at night then hubs gets up at 7am to put it back up to 20.5° for daytime. Yesterday there was frost on the ground but being on for around an hour it was up to…
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New octopus end nov fix
another new fix has is now showing up gas increased to 5.96p kwh i think the electric is the same 21.70 12 month contract based on the north east area
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Energy supplier type for student accomodation
Hello forum experts. My son lives in a accommodation on his own. I am looking for cheaper energy supplier for my son in Uni. Since he is not in flat for most of the day arriving to flat only late evenings, essentially using it like B&B ....will it be cheaper to use pre-paid meter where there is no standing charge for Gas…
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RTS going, but what comes next?
Hi Folks, We have two electricity meters feeding different parts of our house. One is the traditional black meter (not a smart one) which supplies our general lighting and other electricity. The other is a white meter which is controlled via an RTS switch and supplies off peak power to our night storage heaters. Our…
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Electricians: On/off switch with live/dead indicator
I hope the subject is clear enough. We frequently see consumers with multi-rate metering arrangements advised to make sure that the switch that controls, say, the charging power to a storage heater has a neon that lights up when the power is on. As far as I can see, this sort of switch only lights up if it's both on and…
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Smart meter with Octopus Home Mini
I’ve recently had a SMETS2 smart meter installed, replacing an old SMETS1 with British Gas. My old SMETS1 meter was communicating with the IHD but not Octopus itself after switching providers. After the install, the engineer gave me an Octopus Home Mini. It’s setup and working but I liked having the IHD to have a glance at…
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Octopus want 80.00 to check 'their' smart meter?
I've had a hobby for many year - tropical fish keeping. I've had 10 tanks going, pumps, heat air etc. I know its probably cost me a lot on electricity to run them which I've felt guilty about it and struggled to pay since electric has gone up so much. Due to ill health, I've recently had no choice but to re-home the fish…
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Please help figure out how much i should be spending all electric 1 bed flat
Hi all, I am on a prepayment meter with utilita. I have all electric. 1 person until rcently where there is regularly two of us. Shower washer dryer induction hub and fan oven hot water heater (very very small under kitchen sink) Computer, always on Fish tank, medium sized with water pump, no heater A few lamps and the big…
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Phantom Energy Usage by Solar
Hello. I've moved into a new house that has PV system (solar panels with inverter and generator). Recently I noticed on usage that during the day (when we aren't around) there are hourly periods where 1-2kW are being used. I understand that all devices are using a small amount but I would expect those to be fairly…
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government grants
is it posable to clam on a grant retrospectively?2019 we had our boiler replaced and all our windows double glazed. I was stupid that i did not check then if there were any grants happening. Can i contact someone and claim any support?
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What are these switches?
Hello, I’ve moved into a new flat and have these two switches under the stairs. Does anyone have any idea what they are? We have a ZIP RCH water heater that is on the other side of the wall to one of the switches and an electric shower so wondered if they could be for them (our electric shower doesn’t have a pulley to turn…
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Quidco energy cashback
Anybody waiting for Quidco energy cashback for over 12 months? After contact Quidco say still waiting for retailer, EDF.