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Replacing a dimplex xt24 with …..
My very old dimplex xt24 is getting replaced just want a like for like … no extra writing if I can help it … straight swap , no fan assisted or wifi. ..just a basic heater needs to heat 15m2 … Any recommendations please
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Uswitch - Christmas Day Free Electricity - problem with sign-up
as the thread says, I downloaded the app, connected to my IHD - all good. When to the tile to "sign-up" and despite clicking the button nothing seems to happen. anyone else had this issue?
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Dimplex hub with quantum
I know there was a discussion on this but if anyone uses their storage heaters with a dimplex hub can you please help? I didn't think it was worth getting a hub as the quantum has so many settings on it it seems enough. However, would a hub be able to cope with the following: if I go away and set the quantum on holiday…
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economy7
every year when clocks go back my economy 7 relay time does not change. so end up paying the time from 6.30 to 7.30 at the higher rate on charging night storage heaters and water heater. EDF sorted it last year after sending email to Co . This year i keep being told i have to change the relay time myself. As i have no…
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Increasing my electric service
My home is an old Georgian 5 bedroom house with a 2nd 3 bedroom house located in same property. My electrician told me a while ago that I am close to maxing out my board i want to increase my capacity, I believe I have 100a (though there is a 125a fuse (?) as I want to add a 2nd 6kw solar set up with batteries and maybe…
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Impetant charge
I've got a better idea with all the wind farms & solar farms that are cropping up in this" new" ageWhy not just give us out electric for Free & give us a standing charge instead for all the " costs" & " outlay " that would pay for all the upkeep I could live with a 360 quid standing charge every yearX
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how much gas
how much gas is everyone using over this cold spell,this week i;ve went upto 55-58kwh per day so just over £3 per day on a september fix (5.52p), this is when the credit in your acc start to take a dive
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Not notified of foxed term ending
Hi, was on an EV tarriff with British gas which I believe ended as have been kicked onto standard variable since 01/12/24. Not an issue as i understand this is process however should i have been notified that my fixed term was coming to an end so i could sort? Half way through Dec and probably spent £140 more than i would…
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British gas sent huge bill
We are all electric and with British Gas. We have a smart meter, in place for over 5 years, and pay by monthly variable direct debit, which suits us. Last week they sent a representative out to read our old meter. I queried it and said we have a smart meter, but he said they just have to make sure they tally up. I was busy…
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CNBC Has Lost My Claim
This August I sent my N1 Claim Form to the Civil National Business Centre. My Claim was against an energy provider who had overcharged me £1,600. Being on a low income I could not afford legal representation and because of chronic illness, it had taken me several months to access evidence and print it all, in duplicate.…
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Switching Electricity only from Octopus to Tomato?
Hi, I’m currently with octopus gas and electric, but getting an EV in the near future so swapped to tomato energy’s lifestyle tariff for the 5p overnight unit rate. They’re electricity only, will my gas remain with octopus on the current tarriff (fixed)? I find mixed messages online saying octopus don’t do gas only…
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Eon welcome pack out of the blue
Hello Yesterday I received a welcome pack in the post from Eon - this rang alarm bells as I am with Octopus and definitely haven't switched. I called them and gave them my details to be told 'oh yes, there's a balance of £16 odd pence on the account from January this year'. I explained I signed the tenancy in February this…
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Octopus energy bill
I have today received an estimated gas bill from Octopus energy for 2021-22 including standing charge. At this time my gas was changed to Octopus following the collapse of Green energy .For some reason my electricity account was changed to Shell .For simplicity I changed my gas to Shell and continued with them until last…
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Independent advice on renovations
I'm looking to build a reasonable sized extension, and as part of the work I'm potentially looking at overhauling our energy setup. This could potential involve installing solar, batteries, heat pump, underfloor heating, new radiators, cladding, insulation, etc. This is quite a range of areas, so I'd like to talk to…
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New Smart Meter to replace RTS meter.
I'm with Scottish Power on an E10 tariff. Called them to book an install but there is no information on which tariff I can go on to? Likewise on the website very little detail that I can find evidently I can choose any tariff once I have a new meter? Does anyone have experience of what is available E10 for example? I'm…
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Energy price cap - cap the profits
Energy company profit is the difference between the wholesale price they buy at and the retail price they charge us. They set this retail price. So why do their profits rise with each increase in the cap? Surely profit should remain the same if the mark-up from wholesale to retail prices is kept the same? But no, they get…
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Meter Certification
I have been advised by Octopus Energy that my electric meter is past its certification date and will have to be replaced with a smart meter, is this compulsory by law or can i ignore it?
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£12,500 OVO Energy Billing Error Unresolved after +5yrs!
Hello - I'm now on my 3rd energy ombudsman case, and 2nd Information commissioner case - it's like groundhog day with no end in site, its a scandal! I first contacted SSE/OVO in 2020 due to excessive electricity usage readings. My electricity meter would record 1 years worth of usage every 4-6 weeks. SSE/OVO have used…
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standing charges
I’m confused .. Top of bill says bill is for 106 days … standing charge lower down says 210 days any help please
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Energy grants for a First Time Buyer of a 170 year old home
Hi, Title explains most but i'm buying a 170 year old home (Grade 2 listed) with a current EPC rating of D, just wondering what sort of grants are available to improve this, happy to provide more details. I've had a look at a few of them but there are so many I'm sure I'm missing some.
For questions about water supply to your home.
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.