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Energy Club Scuppered! PLEASE PLEASE FIX IT!!!!

Lightray
Lightray Posts: 7 Forumite
Sixth Anniversary First Post
in Energy
Please fix the Personal Details page so it works as at present we can't get past it for lack of a decent supplier list to select. Below is the only choice given and so no good if not with the big six. Thanks

Comments

  • debitcardmayhem
    debitcardmayhem Posts: 13,628 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Don’t shout here, ask them energyclub@moneysavingexpert.com
    They don’t tend to read this forum
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • Lightray
    Lightray Posts: 7 Forumite
    Sixth Anniversary First Post
    OK thanks for the info & comment but like the other person who mentioned the same problem we didn't know how to contact and that email should have been more obvious to find. Anyway this morning it is fixed so something happened!
  • Neil_Jones
    Neil_Jones Posts: 9,805 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Lightray said:
    OK thanks for the info & comment but like the other person who mentioned the same problem we didn't know how to contact and that email should have been more obvious to find. Anyway this morning it is fixed so something happened!

    https://www.moneysavingexpert.com/site/site-contacts/ would have given you the email you wanted.

    Anyway the issue with the CEC  would have fixed itself in due course.  They may have been aware of it, as Energy Club is just a the MoneySupermarket tool in new colours, considering the shared ownership, so that may have had the same problem.
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