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Energy club not working correctly
Hi, this is aimed at the Techs running the Cheap Energy Club.
It's not working properly, I have recently tried to do a comparison (as I have before, no prob).
Now it will not compare, but takes me to the Edit page, which is all correct as it was before except now I have to click on an energy supplier (mine was there before) 1 of 6 listed, not mine (Outfox). My correct Tariff is listed with Outfox in the Tariff section.
It will not do a search unless I select one of the 6 suppliers listed, there is no way to select mine, not being listed.
I cannot find any contact methods to correct this, so that's why I am here.
At the moment it is broken, sadly after many years of use it is now unusable, maybe reluctantly time to go elsewhere.
It's not working properly, I have recently tried to do a comparison (as I have before, no prob).
Now it will not compare, but takes me to the Edit page, which is all correct as it was before except now I have to click on an energy supplier (mine was there before) 1 of 6 listed, not mine (Outfox). My correct Tariff is listed with Outfox in the Tariff section.
It will not do a search unless I select one of the 6 suppliers listed, there is no way to select mine, not being listed.
I cannot find any contact methods to correct this, so that's why I am here.
At the moment it is broken, sadly after many years of use it is now unusable, maybe reluctantly time to go elsewhere.
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Comments
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Exactly right for me using Mac with latest Firefox - I have the same problem as using Ecotricity. Web Techies please be alerted to this and fix - not all of us want to use an App!!Jokjid said:Hi, this is aimed at the Techs running the Cheap Energy Club.
It's not working properly, I have recently tried to do a comparison (as I have before, no prob).
Now it will not compare, but takes me to the Edit page, which is all correct as it was before except now I have to click on an energy supplier (mine was there before) 1 of 6 listed, not mine (Outfox). My correct Tariff is listed with Outfox in the Tariff section.
It will not do a search unless I select one of the 6 suppliers listed, there is no way to select mine, not being listed.
I cannot find any contact methods to correct this, so that's why I am here.
At the moment it is broken, sadly after many years of use it is now unusable, maybe reluctantly time to go elsewhere.
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This is the only choice given and no way of selecting anything other!!
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Yep, I knew I wasn't alone.0
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