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Eon - Incorrect bill / Credit Transfer / Rebill - advice
Hi, Hoping someone can offer me some advice on the following situation, first time post in a difficult situation. I left property 'X' in June 2022, final bill sorted and paid by direct debit, smart meters installed Dec '21 to ensure bills are correct. Next property 'Y' issue with Gas meter not sending reads correctly…
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Octopus not billing me
I've been with octopus nearly three months and they've not billed me at all. Deductions from the balance are being made for gas but not electricity. My smart meters are working fine and I see the monthly billing readings from both in my account. Entering manual readings doesn't help. When I joined my account showed two…
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Octopus electric
Hello thank you but I'm wondering if somebody could help me out and take a look at my electric statement please there's only me in the one bedroom flat TV didn't come on until after six o'clock I don't turn the lights on until 6 so I'm sitting here sometimes in the dark or I'm up tablet or my phone so I'm not really using…
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Opting out of fixed rate contract
British Gas after investigating why my Gas smart meter will not show my daily usage etc on their Apps or Online website saying the meter is not compatible with their system etc. Reason for it being Smets1 meter. I have had this issue for some 2yrs with the previous supplier, knowing that DCC are slow with the updates to…
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Rate and Compare energy my bill with yours
Enclosed latest energy bill for your kind attention and advice. I live alone in a 4 bedroom end terrace. Most of the day I am out with the heating off. The home is a 18 year old new build and is 1200 sq foot. * I have a 65 inch tv - cinema amp -which gets used 4/5 hours a day. * and an audio studio with pro audio…
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Is my electric usage too high?
I moved into a all electric refurbished 2 bed mid terrace cottage on 1st november, I got my first monthly electric bill of £247, I'm really concerned that there may be some issue with my electric meter as that seems very high. I have done some checks and I'm using an average of 50kwh a day!!! My whole house runs on…
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OVO hiked direct debit 15% within first 60 days - what can i do?
Hi all, Very recently switched to OVO Energy from E-on Next after calculating total energy usage for the past 2 years and using the higher figures when signing up (going through Martin's energy club). I've only had a single bill from them and they've already hiked the direct debit up by about 15% !! This was not what i…
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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Flow Temperature or Thermostat or TRV or Lockshield Valve?
Hi, I have a Worcester Bosch boiler specifically the Worcester Greenstar 32CDi Compact Combi gas fired Condensing Boiler. I like to know the most cheapest efficient way to run this boiler to keep the house warm. Is it cheaper to keep the boiler on all the time or only use the boiler when in the house? I am confused between…
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Octopus Economy 7 tariff?
Does anyone know what the story is with Octopus and an Economy 7 tariff? A friend of mine said he has just switched to Economy 7 with Octopus. The night rate is cheaper than the 14.51p on the Octopus Flux tariff I'm on and is for a longer period (7 hours rather than 3 on Flux). I have a battery so a large majority of my…
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My British Gas app hasn't been updating since 18.12.24
Hi all. I normally get a reading for both gas and electric after 48hrs (which is a pain). Since the 18th of December, I've had no updates, either from the browser log in or the app itself. Does that mean no information has been sent to the smart meter? If so, have I had free energy since that time? Thanks.
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Givenergy battery inverter system
This discussion was created from comments split from: Solar install less then a month ago, battery between 0% and 4%.
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Hive - Most cost effective way to use?
Hi all, As the title says, just recently had a Hive system installed in our home - for context boiler is fairly new, only about 2 years old. What is the best cost effective way to use this type of device? We tend to currently leave it off and just use the 'Boost' function as and when we get cold, however I've ready that…
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Old Storage Heater. Releasing too fast by early morning. 1 thing changed recently
Hi. I've posted about my energy company here before but now its specifically about 1 storage heater on my end/responsibility. I assume they are from 1993 but there are no markings. I noticed my storage heaters weren't turning on using the night rate (RIGHT SIDE) I got an electrician to check. The wall plug area connected…
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Plug in type wall heater
Recommendations for a wall mounted panel / oil filled radiator …. It’s for a office for working from home , running costs not a issue she said Just wants a good aesthetically looking heater , a good make or brand name she doesn’t want a free standing heater , I already suggested that this is not for me , I’m just asking as…
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Caution with CheapEnergyClub, wrong rates!
Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default! I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month…
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Eon - problems with off peak charging
This discussion was created from comments split from: Economy 7 smart meter working on single tariff.
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Octopus Mini flashing white, have to power cycle it to recover it.
FAQ here, flashing white not mentioned. https://octopus.energy/octopus-home-mini-faq/ What does flashing white mean? It started happening about 2 weeks ago, will trigger every 2-3 days, and only way to recover is to power cycle it, whilst flashing white it stops feeding live data.
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Economy 7 smart meter working on single tariff
I was wondering if someone could provide some advice. I had a Bulb smart meter installed (generation 2) in Feb 2022, replacing my previous 'regular' economy 7 meter. My usage is mostly on the night tariff, especially in the winter months (storage heaters). I naively thought that everything was OK, but I just realized…
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Question regarding communal electrcity supply to a block of flats
Hi everyone, Here’s a quick summary of my situation: I own a flat in a small block of 6 flats, which is part of a larger modern estate with 250 properties. Our block went through the Right to Manage (RTM) process in 2013 and successfully moved away from the original managing agent, Firstport. However, while reviewing our…
For questions about water supply to your home.
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Most recent: Help! Water bill increased to £117 by MattMattMattUK
22 September at 11:10AM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.