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Raw data from and E.On smart meter?
Can you download the raw data from your E.On smart meter> If so how do you do ut?
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Scottish Power not offering ANY tariffs
Why is it that Scottish Power ARE NOT offering any alternative tariffs? I've checked the app repeatedly over the last few weeks with a view to changing to a fixed tariff but there's a notice stating they're unable to generate quotes. This seems grossly unfair and possibly illegal. Can anyone help or advise?
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British Gas Issue - Wrong Tariff on account - Billing errors - no staff to actually fix issue
I am having a problem with British Gas at the moment. For the record I have a dual rate meter - the estate is all on dual rate and have been paying dual rate since 2019. I signed up to British Gas on the 08th August 2024 under the following terms (Dual rate): However since I migrated from my previous provider I have had…
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ECO4
I live in an E-rated property in England, off the mains gas grid. Our 30-year-old electric storage heaters, powered by Economy 7, and a thermostat-less immersion heater handle our heating and hot water. Our household income exceeds £36,000, but my adult daughter lives with us and receives Universal Credit and PIP. Based on…
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British Gas Complaint on going since July 2023
Hello , I am really at my wits end here with this and I do not know what else to do. I moved in to current rented apartment October 10th 2023 and gave my electric and gas reading over the phone, at first my monthly DD was set up at £136.00 per month and the following month increased to £151.00 which I am happy with. In…
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What compensation would be reasonable to expect from Octopus?
I finally got my smart meter installed on Friday and had this from them this morning; "Now it's time we start discussing compensation for this whole complaint and look to begin resolution. I'd prefer to wait two weeks just to make sure the new meters are fully functioning and all the necessary details have come through but…
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Should a domestic tenant be paying commercial rates for electric?
So, this is the setup. I live in a rented house, there's another rented house, a pub and dentist office. We're all connected in regards to the electric, I have a sub meter and the main one is either in the pub or dentist, I forget. We all share the same landlord. He's a nice guy and trustworthy. I've rented my house for…
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Next Reward Days Fixed 12m v2
Hi Anyone signed up to this tariff know if you can switch to another eon tariff without incurring the exit fees. On my quote it says two different things. On the summary 'if you switch supplier' and in the tncs 'if you end before the 12 months'. I've emailed them but thought I'd also ask here. Cheers
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Octopus Solar Panel Export Plans
I've got solar panels in a house I've just moved in to. I don't know anything about them, but I know they don't have batteries. Which plan of Octopus would be best for me please? I don't have an electric vehicle, but we have a lot of entertainment devices. Octopus offer "Agile Outgoing Octopus", "Outgoing Octopus" & "Smart…
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Stay on fixed tarrif or switch to variable
Octopus contract is coming to an end. We have electricity only and they are saying we can stay on the fixed tariff where the unit rate is 24.26p/kWh, or we can switch to flexible tarrif at 25.21 p/kWh. I believe the cap is going up again in January so is it better to stay on the fixed? Also what I don't understand is that…
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Plug-in energy monitor
A couple of questions about these; anecdotal experiences most welcome and I'm open to any specific recommendations as well. (Non-smart though, I just want one that provides a display and I'll make my own notes - which would be required for things like different comparing washing machine cycles anyway even for a smart one,…
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Large panel heater
If I can’t get my storage heater working im looking to get a panel heater as alternative until about a year when I can save for new quantum’s large bedroom with high ceiling , 16 ft long and 12ft wide … what size will I need and what power thank you in advance
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automatic signup with Ovo when renting through Housing Association
Hi! I was wondering if someone can help me with this: When first renting my flat, my housing association signed me up with a platform that checks references which seems to have a relationship with Ovo Energy, so the signup triggered an account being opened automatically in my name and Ovo informing me that they are now my…
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How do I take on a contract without the previous owner's invoice?
I have bought a property in Glasgow and the previous owner doesn't seem to have any invoices for the utilities. They were paying the bills, but they're based abroad and the paper invoices were collected and disposed of by a caretaker. How do I change the contracts to my name without the invoices showing the customer…
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Need a zero standing charge tariff - do they exist
Tenants have moved out - house needs a major refurb so will be empty for 3/4 months. Who offers a zero standing charge as there will be minimal electricity use and the gas is turned off
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Lowell debt collection
Hello, I'm new here and I'm looking for some advice please 🙏 In 2019 I paid a final British gas bill of £2192.00 at the time we was moving out of the country and I had to shredd all my paperwork as I had nowhere to keep it as we had sold and got rid of all our processions. Lockdown happened and we ended up staying in UK.…
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BW Legal/British Gas
Hello, I had a letter addressed to me from BW legal saying I owe £300 to British Gas for the supply period of 2023. I moved in to the address in 2024 and never been a customer of British Gas. I’ve told BW legal this, they said they want personal information to prove this. I said I am not interested in giving my documents…
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British Gas home service
hi all can anyone advice, my BG heating sys inc rads homecover is about to run out, i enjoy being with these because of there larger network of staff that will come out for a repair within 48hrs my current cover i got on blackfriday lastyear at £165 for the year, this renewal is £235, so ive been on live chat and offered…
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Dealing with the Energy Ombudsman and Octopus Energy
I had an issue with Octopus Energy and had to refer this to the Energy Ombudsman. This is for others to understand the issues I had in various points and hopefully help in future. I moved into my new rented property on October 25th 2023. By January 2024 I realised that the charges on the account were very high - over £430…
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VAT on fuel bills
I’m with Utility Warehouse for gas and electricity, I’ve been looking at my bills and thought I’d do a quick check on the VAT, I’m being charged VAT on my monthly payment to them not on the energy used, I’ve paid approximately £100 vat in the last 9 months I’ve been with them, however, the last 9 months usage total costs…
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