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Solar Inverter Query
I have an Aurora Power One inverter. During daylight hours a green light comes on, and this disappears at night time. Is it as simple as that OR does the green light indicate that generation exceeds consumption (giving a net gain) at any one time?
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PAYG top up failure
Charged my card with £35 cash and when went to top up the meter as usual, got an error message I have the receipts Contacted EDF explaining and sent them the photos of the receipt and meter with the error message This meter is old. I tried to upgrade a few times but the enginneers never show up. They used to pay the…
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Do EDF let you choose your switch date?
Hi Can anyone tell me if EDF let you choose a switch date and if so how long into the future? Many thanks
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British Gas Hidden Debt
I’ve been on PAYG gas with British Gas since I moved in to my house last year. I kept the meter topped up with regular payments when it got low. Recently I initiated a switch to a different provider. I then received an email from British Gas saying I owed money and would have to make arrangements before I could switch. I…
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British Gas overestimating our gas usage
I have recently moved into my first property (2 months ago) and have been paying £136 pm for gas and electric with British Gas since we moved in. Our property is a small 2 bed end terrace which 2 adults live in. Our gas usage over the last 60 days since we have lived here is 1068kwh in total, but our annual estimated gas…
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Octopus and Notifying Power of Attorney
Hi, For ease of energy account admin and to be more agile when tariffs change etc, I've referred my parents to Octopus Energy and I have put the request in, to transfer from British Gas. I'm sure most of this will be standard but wondered if anyone has experience of notifying Octopus that they're operating under Power of…
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NO WAN TO EON SMART METER
EON HAS TRIED AT LEAST 3 TIMES TO GET MY SMART METERS WORKING WITHOUT SUCCESS AS MY PROPERTY HAS NO WAN BEFORE WHEN I WAS WITH BG THEN EDF THEY HAD THE SAME RESULT YET I AM BEING PESTERED WITH EMAILS AND TEXTS ASKING ME TO BOOK A APPOINTMENT FOR METERS TO BE FITTED DESPITE SPEAKING TO THEIR REPS WHO ADVISED ME TO IGNORE…
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EDF IHD problems
I've been at war with EDF ever since they installed an EDF gas SMETS2 (GEO). The data has never transmitted to the IHD unlike the EON SMETS2 -Smartview2. Their latest excuse is that I would have to have two separate displays because they were fitted by different providers. Is this true? I've never been able to get gas data…
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British Gas account
I can’t log in to my account it just says you have been move to a new system, and the app won’t work it says they are having issues. And if you go on chat you end up with a BOT. British Gas are hopeless
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Yearly kWh for an average flat / immersion heater expense
I've just checked our 2 person flat's electricity usage and found it to be about 4750 kWh per year / 13kwh per day. All the average figures I've found online seem to indicate this is deemed more extreme than the usage of a very large house of 4 people. Apparently the yearly figure should be closer to 2000 kWh per year.…
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gas use heating on all day versus timed?
I have my heating on all day as I am at home all day and at present I am using approx 40 kWh of gas a day just for heating, not including hot water and cooking. How much gas is someone using who has their heating come on in the morning for an hour or so then off all day then coming on in the evening for say 5 or 6 hours so…
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British Gas Smart Meter - possibly not working (and broadband password!)
hi all I have recently read and seen some news articles about smart meters stopping working. This prompted me to look at my own smart meter. It was installed about 18 months ago because my gas meter was not working ( I did not have a choice if to have one or not). It has previously been working fine. When I looked at it…
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Gas meter
Hi, does anyone have any experience with gas meter showing excessive meter readings? Moved in recently into new build flat and first couple of months readi gs were fine. Now showing on average 100m3 per month for a small flat. What could be potential reason?
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Energy Annuities.
Do such a products exist. Would it be possible for someone reaching retirement age to purchase such,that would give say five or ten years of X amount of kW hrs per year.
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E-on increasing my Direct Debit when in Credit
Hello, I have had my direct debit (DD) changed to £126.07/month by E-on without my consent even though I am £24.80 in credit on my account. Please see the attachment below. E-on also sent a letter to me saying my DD needed to increase but made no mention they'd actually changed it. Has this happened to anyone else and does…
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Sitching to fixed energy with same supplier
Hi, I have just used the very helpful energy tool on Martin's website. It suggests that fixing my energy contract is a good move. Under my options, some show casjh-back, including the fixed option from my existing supplier. This suggests that I would receive the cash-back. I would expect, though, that the cash-back is only…
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How much does Octopus earn from interest on utilities credit balances?
Does anybody know how much Octopus earns from all our money that they're holding in the bank? Octopus charges me a fixed sum in monthly direct debit based on my average utilities bills. They tell me this is to help me balance my bills over the year, but it's actually an interest-free loan from me to them. Imagine if I…
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New to a tenancy. Need supplier advice
I have left the family home. Getting a 3 year tenancy. Who is the best/cheapest supplier?
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Calibration of Gas and Electricity Meters
I saw a previous thread on this a couple of years ago but no real conclusion. Based on the huge cost of energy at the moment, is there a requirement for the suppliers to periodically calibrate the meters? I am from an engineering background and I know we were periodically required to check the readings on our measurement…
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Uknown British Gas charges affecting Credit Score (Again!)
Hi, I need some advice on how to approach an issue with British Gas. I’ve been looking at getting a credit card ahead of a few purchases, but upon going through the application with my bank I found out I’d been rejected, which was unexpected. I hadn’t checked my credit score in a few months but when I did last, in July, it…
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