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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28.5K comments Most recent: Thames water Meter gone AWOL by middlewife 10 February at 7:25PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

431 discussions 12K comments Most recent: New build property with heat pump and solar panels … by NedS 9 February at 12:52PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.9K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by rinroo 10 February at 10:01AM

Economy 7 and switch off of Radio Teleswitch Service (RTS) - need advice please
Hi all, We have an old house that uses, (and needs) Economy 7. We have an RTS meter and realise that it'll be switched off in June. We understand that we probably need a smart meter but there isn't much mobile signal so not sure how successful a smart meter will be. Also, the wiring is old and we're not sure how the house…
Octopus - smart meter problems
This discussion was created from comments split from: Smart meter installed weak/no signal.
Stark Connect
Anyone had any contact with them?This morning received as e-mail from them Have replied asking who had instructed them. I haven't asked for one, I doubt the letting agency have requested it.
Cheap Energy Club - tariff comparison?
Can someone explain to me why the web page tells me I'll be paying less at the end of my fixed deal? The current figues look correct, but I can't see how I'll pay less at the end of this fix.
Incorrect Pricing of Octopus 12 fixed may 2024 V4 on cheap energy club!!
The cheap energy club is quoting higher prices than I am actually paying on the above Tariff. I can't find anywhere to complain? This is making any comparison they quote me farcical. Octopus- Electric Units 23.19 Standing Charge 36.88 Gas units 5.48 Standing charge 28.55 Cheap Energy Club - 24.35 38.72 5.75 29.98 These…
Letting Agent trying to set up an interim with OVO Energy
I have read a previous forum regarding letting agents setting up tenant account and interim account but I have a situation where we have start reading and end reading for the landlord but OVO wont talk to me unless i set up the account in my name which I am not doing. The landlord has been overseas for 10 years and has no…
Price cap from April 2025
https://www.ofgem.gov.uk/information-consumers/energy-advice-households/get-energy-price-cap-standing-charges-and-unit-rates-region
Timely Reminder - Meter Tariffs Still on GMT - Adjustments Needed ?
I know many will adjust clocks and everything else. So obvious to many, but remember many (all?) E7 E10 style tariff meters with fixed time of use tariffs stick with GMT - so off peak slots for many (all?) have moved an hour overnight. So you might need to adjust lifestyle e.g. off peak load shifting usage patterns a bit.…
Vehicle to Load V2L
I am lucky enough to have an EV which has the V2L vehicle to load feature I very rarely used my tumble dryer as it just gobbles up electricity However on occasions I use it now and use my car to run it, then when I get my cheap 6p per kWh tarriff just replace the charge used from my cars battery If you have any other…
With Outfox The Market, how do i get an IHD Meter Reader?
I have tried the app based one called Loop but it just gives usage, I wanted a meter reader too?
Energy saving tips for an electric oven.
Other than batch cooking, or cooking more than one thing at a time, is there an efficient way to use an electric oven? I already turn it off a few minutes early. Is there anything can put in my oven to make it smaller? Like you put something in the toilet cistern so you use less water. Not that it's very big but being an…
Octopus Go and a manual meter reading
Octopus have gone back to raising bills in random dates for no apparent reason, last one on 20th. I've raised it with them but not really had a response. So it's likely I'll have to submit a manual meter reading on the first. I can look at the smart meter data and work out what it should have been at midnight, although…
Is Loop app having issues?
Hi, been using Loop app since last summer. No issues, until recently. In February, 1 day of gas usage completely missing, then 3 random days missed in March. The data for gas hasn't been updated for 2 days now and electric data not been updated in 3 days (normally it updates a few times a day for both). I know the meters…
intelligent octopus go
I have been on this EV tariff for four months and have noticed that the off peak rate tends to increase or decrease at random times and days is there anywhere i can look to work out what the off peak window will start and end so that i can make my charging as efficient as possible.thanks.
Cheap Energy Club new password reset not working, alternative comparison sites?
Hi, I tried to log in to the Cheap Energy Club today and I see the site has had changes, and it says as part of it, I need to reset my password. I've tried several times, but the "verification code" never arrives (yes, I've refreshed many times and checked spam folder). There's no contact or any other way to report the…
Moving from the Standard Variable Tariff to a Fixed Tariff and Smart Meters
Hello, I'm on the Standard Variable tariff with my Energy provider, which is one of the Big Six providers, and am seriously considering going on a fixed tariff to avoid the price increases. However, I am dubious about going onto a smart meter which is why I have stayed on the standard variable tariff. Generally speaking…
Cheap Energy Club got it wrong again !
Bizarrely, they had my electricity use at 5148 kWh when Scottish Power said it was 1376 ! That's four times too high and, incredibly, even greater than my gas usage - which was correct. That is second time they have got my current figures wrong - see my earlier thread. Why isn't anybody checking for obvious, glaring…
should i fix now?
Hi all, I'm currently with e-on next and my current tariff is fixed until July. I see there are new fixed offers on my account, but not sure weather to wait until July and go from there? Anyone give advice on what i should do please? Thanks
When's the best time to fix with energy?
I'm currently on standard variable rate with ovo. So I can fix When will be the best time to do so? Knowing prices are going to increase
Utility Switch British Gas V49. MSE Exclusive
So I have switched from my current British Gas/Electricity tariff to the one above only to find my DD has gone from £101 to £186 a month, twice the estimated cost! BG says its because my account is in debt, IT IS NOT IN DEBT!!! It was £94 in credit. Anyone else having issues with this? UPDATE. Sorted now. I have had the…

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