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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28.2K comments Most recent: Smart Water Meter - not an option? by FlatFour 6 November at 12:33PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

406 discussions 11.8K comments Most recent: A2A heat pump: split or monobloc? by zxzxzx 6 November at 6:52PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.9K comments Most recent: Installing new oil boiler by dunstonh 6 November at 3:57PM

Night storage heaters and the costs
I rent a house which is all electric. This has 4 night storage heaters. I've found that even with an Economy 7 rate and the heaters charging for the full 7 hours that 1. They run cold by the evening. 2. Even at off peak rates they cost a lot to use. If I switch on all 4 then it's about £25 to charge them. 3. The "boost"…
Unusual Gas Meter Readings and Billing Discrepancies
As a recent British Gas customer, I have diligently monitored my meter readings and noticed significant discrepancies suggesting a potential issue with the meter or billing calculations. Key Details:First Meter Reading (2 January 2025): 81,201Second Meter Reading (25 January 2025): 81,767Third Meter Reading (3 February…
Should I swap my NSH for something else?
This discussion was created from comments split from: Dimplex Vs German Ceramic Core Radiators.
Economy 7
hi, has anyone got any recomendations re which companies economy 7 tarrif to go for?
Storage heater STMS - 255 - A
I can't find much about these online but did anyone know if these are a model with asbestos and how I can take them off the wall to clean behind them? Thank you
Do I need a bigger inverter?
I'm intending to get solar panels in the near future. An installer has proposed: 8 panels totalling 4.08 kWp DC-coupled battery 10.36 kWh Inverter 3.68 kW Eventually our house will have: Air source heat pump 5 kW Electric oven Induction hob (No intention of getting an EV) Clearly the inverter is adequate for the solar…
Warning about British Gas
I recently took BG to the ombudsman over my gas meter as I was getting nowhere with their customer services. I went to read the gas meter back at the beginning of January but it was blank and needs replacing. Also, they have moved me to a new system where they've input estimated figures and ignored all of my actual…
Cable ID running from electricity pole
There is a small National Grid box (transformer?) on the row of electricity lines next to our hedge and lawn. The ground screw company replacing an existing outbuilding for us have noticed black armoured cables running down each pole of this box and are concerned they come into our garden. The poles/box is actually in the…
Not qualified for the Warm Home discount
Hello all, I am hoping to get some advice on here in a very hopeless situation of mine. I do not qualify for Warm Home Discount only because my landlord uses old pre-paid electricity meters. They distribute electricity cards for us and are named on the bill. I rent two-bed flat, pay council tax, and all other bills - I am…
People's Energy - Claim?
Hi has anyone had an email from [Removed by Forum Team] advising you may be entitled to a claim from People's Energy. Not sure if this is a scam email a lot of legal jargon on the email it mentions could be due compensation due to claims People's Energy made to customers that they would be shareholders which never…
OVO power move becoming entries into prize draws rather than real bill discounts.
Quite disappointed as it was quite easy to hit the power move targets with an electric car, now all it gives you is entries into monthly prize draws. The target is to reduce peak usage (defined as Mon- Fri 5-7pm) to below 15% of total energy usage.
Experiences of EDF - Good/bad?
I’m thinking of switching to the EDF Simply Tracker Extra Apr26 tariff. What are people’s recent experiences of EDF like? I know every utility company has its negative reviews but some suppliers seem to be worse than others.
E7 meters and RFS signal
Got a meter in 2008 that gives two readings, day rate - normal usage and a night rate - low usage. You press a button and your day rate shows up, press again and your night rate shows up. Press again and date shows up, so on and so on and the total of usage of day and night usage totalled together. No in 2008 they were…
WHD Changes
Hope someone can help with this. My dad got the WHD paid by EON Next in March 2024, he didn’t get a letter to inform him this was being paid last year, so we assumed it wasn’t due to him being ineligible, so it was a nice surprise to get the payment! Cue this year, no letter again so called the WHD helpline to be told he’s…
Night storage heaters, RHT tariffs and EON Energy
Dear All,I have been advised to ask on this site having not achieved any useful progress after contacting EON back in 2021. My house has got two sets of night storage heaters on different floors. The set on the top floor date from the 60s & 70s, have proved to be reliable and convenient and I don't want to loose them. They…
Octopus insisting we have a smart meter
Octopus keeps insisting our meter will stop working soon and we need a smart meter. What will happen if we don't agree?
Refund
Hi My Aunt passed last year leaving me as next of kin and executor. I have dealt with everything easily as she didn't have a property and very little in the bank who did not require Grant of Probate to release the funds. Outfox The Market are now the last service I have to deal with and they are refusing to release a…
Small bathroom heater
Hi all I wonder if I can ask for a some much needed advice here, I have a small bathroom which tends to get really cold, so much so I dread getting undress for the shower, as there are no radiators in there at all, all I have to heat this room is a very old standalone small electric fan heater , which stands on the laundry…
Intelligent Octopus - but what about gas?
Hi, We're looking at switching to Octopus as new customers, and then to Intelligent Octopus, for their cheaper night rates as we recently bought an EV. However, this is an electricity only tariff. Do Octopus do solo gas tariffs to go with this, or do we need to find a different supplier for gas only? The Octopus website…
Billing dates seem wrong from BG
Hi all. Last bill was for the dates between 30.11.2024 and 31.12.2024 Current bill is from 23.12.2024 to 31.1.2025 Have I been charged again for the week dated 23.12.2024 to 31.12.2024?

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