Energy

Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default! I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month…

Received this letter today tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???

My sister asked me what I was doing to save energy and so I gave her the usual tips you see on here. We got her some energy monitors and I noticed the Fridge/Freezer was using more than double what the annual kWh stated on the manufacturer label. I called the manufacturer and asked what you have to do to get those figures,…

Rebel energy sent me a letter on 31st July 2025 showing a credit on my account of £1216.69 informing me British Gas would be in touch with me to credit me the money. 4 months have gone by and I've not had the money from British Gas despite several emails and phone calls. British Gas say they haven't received the money from…

I’m in the process of redoing my home heating system, seven new radiators, a new boiler and a power flush. Now I guess is an excellent time to think of a smart system. There seem to be a few available: Hive, Nest and Todo, I had never heard tell of them until recently. i live alone and I have a utility room, a large…

I'm am currently with utility warehouse for my gas and electric on a smart meter on pay as you go. I'm currently paying around £130-140 monthly on my electric, I'm not using anything excessive either. Is this high? What do you pay? We are in a 3 bed house and there is 2 of us 

The price most households pay for gas and electricity will rise by 0.2% on average from Thursday 1 January as energy regulator Ofgem has announced the latest Energy Price Cap rates. However, MoneySavingExpert.com founder Martin Lewis has warned that high electricity users will see bills rise by much more. Energy bills to…

Hi everyone I tried looking this up to see if there was already a thread but didn't find anything. Apologies if I should have looked harder. I got a phone call this morning from a company called NRG, telling me that British Gas had authorised them to act on behalf of its customers as an intermediary to get better prices…

We have lived in our rented property for around a year and a half. When we moved in we asked for a smart meter to be fitted for the electricity and were told that we did have a smart meter, it was just an older version. We gave a meter reading, and set our direct debit as suggested by British Gas. We began with high…

In the latest MSE money tips email there is a MSE Big switch winner: WINNER 1: Cheaper-than-the-market's cheapest. British Gas 14mth fix for both new & crucially existing customers. This is the cheapest BG fix since Sept 2021 and is an average 15.2% less than the new 1 Oct Price Cap. Existing BG customers can get it too,…

Hi, My current Eon Next 12 month fix ends on 31 December 2025. As I'm within 50 days, I called them to switch to another 12m currently on offer which is slightly cheaper. They told me the switch would happen on 31 December 2025 rather than straight away. I questioned this and was then cut off. Does this seem right? If I…

Hello all, we are both over 75 and our Central Heating has not been working this evening. So, we had our 11 year old 18Ri boiler serviced as usual about 6 weeks ago, the only comment being low inhibitor. A few days ago we noticed that the radiators had gone cold so I went into the garage where the boiler is and it was off,…

I am speaking on behalf of my in-law. We registered with the local community services which offered a deal which competed well against other providers. The quotes were were provided and showed to be lower than she was being offered with her present provider, thus, agreed to change British Gas. Today we received the charge…

british gas issued a CCJ on a wrong amount of £1224.32 when amount owed was £276.24 have asked for all my account details but not getting anywhere at all

Can anyone help. My mam lives in 1 bedroom bungalow on her own, has1 tv, sky, charges her phone, sits with candles cis her ekectruc us di high. She used to have e7 now has gas ch. Her electric is 55 a month. Mine I live in 3 bed semi, 6 people, 3 xboxes 4 tvs etc kids leave lights on etc, my combined gas and lec is 145 a…

Hi guys. I didn't find an existing thread for this, however, if there is one, please refer me to it. I took out a one off boiler service with british gas in September, when they were offering it cheap. Luckily, it's been warm up until now so I didn't have to use the heating. When I did this week, the pressure on the boiler…

Hi, I'm new here and hoping for some advice. Sorry it's a long one... I moved into my house in March 2022 (first time renter) and asked Octopus to be my gas and electric supplier. They sent a welcome letter which confirmed both fuels, the tariffs that I signed up to for each fuel and what my combined direct debit would be…

I've had a smart meter with Octopus for over three years. Not long after it was installed the IHD stopped displaying and no usage was being recorded when I log into their website (gas only, electicity meter seems fine). The display on the meter is completeley blank. If I press the buttons on the meter the backlight comes…

Hello! I have had these heaters installed in my two bedroom flat. This is the first winter I am going to use them and am after some tips on how best to use them, whilst obviously trying to save money. I worked out that when I have heating on, it costs approx £10 per day in electric and a lot less when they are not being…

Hello council have put this new heating in my flat and keeps electric off I had council come out 2 time to sort it out but still nothing .I have watched ever video but still not help