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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.1K discussions 27.8K comments Most recent: Paying by standing order by freesha Today at 1:23PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

378 discussions 11.3K comments Most recent: BUS Scheme likely to extend to Air to Air Heat Pumps :) by silverwhistle Today at 9:05PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.8K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by WJB1971 11 July at 12:48PM

How can I see where my electricity is going
My electric usage seems to be very sporadic recently, sometimes even though no large appliances are being used my house is drawing 4kw of power.( this morning I saw 8kw being drawn!) most of the times it’s fine 0.4-0.8 but something is not right and I want to understand where it’s going. i recently stumbled upon people…
Octopus SEG tariff barriers
My solar panels were installed in March 2023. I have been chasing an MCS certificate & G98 certificate since then in order to set up a SEG tarif with my energy supplier Octopus. My understanding is that an MCS certificate is not a legal or mandatory requirement, however, if you cannot obtain one if your installers were not…
What are the Jan to Mar 2025 Octopus Flexible Rates
Does anyone know what Octopus Jan to Mar 2025 Octopus Flexible Rates are going to be for East of England, Electricity only (not Gas), both E7 and Standard
Edf demand for a paid bill 13 months old
On 24th December we got a demand from Edf for a bill we had already paid 13months ago when we terminated our agreement with them and swapped to Octopus. i was wondered how many others get theses letters informing us that bailiffs are being sent and scare tactics being used. We have received another letter on the 28th…
Newbie questions on PV panels and battery
Hi, I've exchanged contracts on a new build house and expect to move in around April. The house will have 8 PV panels, an EV charging point and no battery. I don't have an EV at present but will probably get one when I change cars in 2 years time. Please excuse the newbie questions I'm just starting to consider the whole…
Solar batteries removed from Eon next tariff :-(
Hi, We have solar panels… and recently invested in solar batteries. We do not have an Electric Vehicle. Today, I discovered that Eon next have removed solar batteries from their tariff…. and only offer the v5 tariff to those with an EV. Is this something MSE may wish to take up? Can you source and share energy tariffs for…
Eon - Incorrect bill / Credit Transfer / Rebill - advice
Hi, Hoping someone can offer me some advice on the following situation, first time post in a difficult situation. I left property 'X' in June 2022, final bill sorted and paid by direct debit, smart meters installed Dec '21 to ensure bills are correct. Next property 'Y' issue with Gas meter not sending reads correctly…
Octopus not billing me
I've been with octopus nearly three months and they've not billed me at all. Deductions from the balance are being made for gas but not electricity. My smart meters are working fine and I see the monthly billing readings from both in my account. Entering manual readings doesn't help. When I joined my account showed two…
Octopus electric
Hello thank you but I'm wondering if somebody could help me out and take a look at my electric statement please there's only me in the one bedroom flat TV didn't come on until after six o'clock I don't turn the lights on until 6 so I'm sitting here sometimes in the dark or I'm up tablet or my phone so I'm not really using…
Opting out of fixed rate contract
British Gas after investigating why my Gas smart meter will not show my daily usage etc on their Apps or Online website saying the meter is not compatible with their system etc. Reason for it being Smets1 meter. I have had this issue for some 2yrs with the previous supplier, knowing that DCC are slow with the updates to…
Rate and Compare energy my bill with yours
Enclosed latest energy bill for your kind attention and advice. I live alone in a 4 bedroom end terrace. Most of the day I am out with the heating off. The home is a 18 year old new build and is 1200 sq foot. * I have a 65 inch tv - cinema amp -which gets used 4/5 hours a day. * and an audio studio with pro audio…
Is my electric usage too high?
I moved into a all electric refurbished 2 bed mid terrace cottage on 1st november, I got my first monthly electric bill of £247, I'm really concerned that there may be some issue with my electric meter as that seems very high. I have done some checks and I'm using an average of 50kwh a day!!! My whole house runs on…
OVO hiked direct debit 15% within first 60 days - what can i do?
Hi all, Very recently switched to OVO Energy from E-on Next after calculating total energy usage for the past 2 years and using the higher figures when signing up (going through Martin's energy club). I've only had a single bill from them and they've already hiked the direct debit up by about 15% !! This was not what i…
Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
Flow Temperature or Thermostat or TRV or Lockshield Valve?
Hi, I have a Worcester Bosch boiler specifically the Worcester Greenstar 32CDi Compact Combi gas fired Condensing Boiler. I like to know the most cheapest efficient way to run this boiler to keep the house warm. Is it cheaper to keep the boiler on all the time or only use the boiler when in the house? I am confused between…
Octopus Economy 7 tariff?
Does anyone know what the story is with Octopus and an Economy 7 tariff? A friend of mine said he has just switched to Economy 7 with Octopus. The night rate is cheaper than the 14.51p on the Octopus Flux tariff I'm on and is for a longer period (7 hours rather than 3 on Flux). I have a battery so a large majority of my…
My British Gas app hasn't been updating since 18.12.24
Hi all. I normally get a reading for both gas and electric after 48hrs (which is a pain). Since the 18th of December, I've had no updates, either from the browser log in or the app itself. Does that mean no information has been sent to the smart meter? If so, have I had free energy since that time? Thanks.
Givenergy battery inverter system
This discussion was created from comments split from: Solar install less then a month ago, battery between 0% and 4%.
Hive - Most cost effective way to use?
Hi all, As the title says, just recently had a Hive system installed in our home - for context boiler is fairly new, only about 2 years old. What is the best cost effective way to use this type of device? We tend to currently leave it off and just use the 'Boost' function as and when we get cold, however I've ready that…
Old Storage Heater. Releasing too fast by early morning. 1 thing changed recently
Hi. I've posted about my energy company here before but now its specifically about 1 storage heater on my end/responsibility. I assume they are from 1993 but there are no markings. I noticed my storage heaters weren't turning on using the night rate (RIGHT SIDE) I got an electrician to check. The wall plug area connected…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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