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EDF Energy Feed in Tariffs - We are making some changes
For the last 14 years or so, every 3 months I receive an email reminder from EDF to provide a solar meter reading for the purpose of receiving my FIT payment. Last week, I received an email purportedly from EDF with the subject header "We're making some changes". This email which is not addressed to me by name, unlike all…
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MSE Exclusive - E.ON Next Next Fixed 16m V1
Does anyone know if someone already on an EON Next tariff can switch to this without exit fees, and would I still get the Cashback?
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2 MPANs one standing charge
Hi, I live in an old property which has 2 MPANs and only one standing charge (one MPAN for house, one for garage block). I am with Eon and finding it impossible to switch to another supplier (including Octopus) because they all insist on me having 2 standing charges which really negates any cost saving from switching.…
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Results of experiment with my energy usage
I thought people might be interested Like most, I'm usually careful with my energy usage in winter and a bit stingy with heating and my bill is around £45 for gas and £50 for electric. Because I got a 'Customer Service Gesture' of £150 just before Christmas I thought I would experiment with just keeping the entire house as…
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finding an energy supplier for 3 pin PHEV
I am struggling to find a supplier for my PHEV, I have a smart meter, a 3pin charger that links to the app and can schedule the charging time for say, midnight to 5am, but all suppliers seem to only geared for full EV cars or for me to have them install another charger, again, assuming i have a full EV?
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My previous supplier wants to take me to court
I need help please!!!! Since December 2024 I fight with my previous Energy Supplier OVO and my current one EON. I requested a switch for Electricity and Gas and it seems that OVO did only the switch for the Electricity not for the gas. Since then I still receive outstanding balance from OVO only for gas which is now £733…
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Scottish power electric bill frequency
Sorry if it is a daft question, but I have been unable to find the information online on Scottish powers site. They are due to fit a smart meter for my electricity next week (electric only property). At the moment I submit readings myself and that then generates a bill automatically at the time. However, once a smart meter…
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Minimum, managed, override..
I work from home but sometimes out for a couple of hours and I like warmer weekend nights ‘in’. First rule, heat the room your in but use minimum in the room you use later eg bedroom. Second always turn off or down your “day room” before you go to bed and your bedroom up before you go to bed. Third, whilst you’re sleeping…
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Landlords and energy back-billing
Currently trying to sort out an unresolved issue with my late father-in-laws estate. - He was a long term tenant (>60 years) on an estate which consists of a main residence and 2 rental properties. - electricity/gas is metered to the main residence and then distributed to the 2 rental properties via subsidiary meters - for…
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Terrible British Gas Service - faulty invoicing system
Hello, My 84 Mum has had massive billing issues with British Gas. I have picked up the case for her and it has been ongoing for over 16 months now. I got the Energy Ombudsman involved 9 months ago. Long story short: - Her bill went from being in credit, to rapidly rising to thousands of pounds. - No logic to the invoices,…
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Changing from business electricity supply meter to domestic without changing to a smart meter
Hello Firstly Thank you to anyone who takes their time to read this post and offer advice. We are out of contract with our engergy supplier which is EDF. We live in a farmhouse which has not been part of a farm business for well over 20 years. Its come to light that because the houses electricity supply was registered as a…
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British Gas HomeCare: Advice to avoid unnecessary charges
I've just had a disappointing and expensive experience with my BG HomeCare service. Skip to the end for advice and info on using your HomeCare service that may save you money. A couple of weeks ago I noticed my boiler was low on pressure. A simple thing to fix, but I'd not had to do it on my current boiler before, and the…
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Commercial - retail energy advice
Hey folks.I have a friend opening a small retail shop shortly and I said I'd help looking at options for energy suppliers. When I had my retail shop, dealing with the energy suppliers was one of the worst things I had to do but like a sucker for punishment I said I'd help. Therefore I'm just hoping to get a few suggestions…
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Estimated Annual Usage Quantities For Gas & Electricity Missing On Latest April Octopus Statements?
Anybody else received a statement from Octopus since 1st April which doesn't show the estimated annual usage quantities for both gas and electricity?I thought it was one of the conditions of their Operators Licenses that this information must be included on any statement they issue to customers?This vital information has…
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British Gas
I am being billed £1310.34 for four months payments from September to December 2024 and I received a dept collectors letter from Capital Resolve and they added this to my credit score However I am not with British Gas my energy providers are Octopus Energy since 15/06/2024 British Gas reference number given does not exist…
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What to do next when OFFGEM don’t help?
So I’ll cut a very long story short. March 2019 we were subject to an erroneous transfer from EOn to Scottish Power. SP accepted this, transferred the gas supply back but not the electricity. Fast forward 5 years, the Ombudsman has told them what to do but they’ve not done it. I went back to the Ombudsman and they asked SP…
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Missed Metering Appointment Payment Business Supplier
I had a missed appointment today by the metering contractor working for my business gas supplier. I don't think there is a set figure but as a starting point what would be the figure in the domestic market ? Even more annoying as a long saga as a senior manager contacted me on Sunday to confirm !
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British Gas Credit file lies stopped me getting a mortgage.
I am a house owner (outright)
with a small loan for credit purposes I was with British Gas (not by choice, Bulb failed) and I was paying £350 per
month. At beginning of year, they were alternately sending me (by paper) we owe
you/you owe us bills. After several heated conversations they finally decided I owed them over…
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New Boiler (Worcester Bosch Greenstar 4000)
Hi all, I had the above boiler fitted in my attic today with a Honeywell thermostat downstairs. For many years I’ve lived with old combi boilers and ancient thermostats so this is all very new to me! I get that the thermostat controls the boiler and I’ve got it set on manual so that if the temperature drops below 18…
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Electricity costs really high
I moved into a new build 1 bedroomed council property in September. The property only has electric and electric heaters. I have noticed that I am paying much more electric than my previous property (gas and electric) which was a 2 bed maisonette. I am tracking my usage using pen and paper. I have put £60.00 on my electric…