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eon smart meter started at 618 but they are charging me from 0. And i have no data.
The engineer - installed the meter - told us it would start at 0 - told us we couldn't get a smart display (IHD) cause there was no socket where the meter was - told us we would get all the data in the app (currently 3 weeks later i still can't see any real data) We pointed out to the engineer that the just installed meter…
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Octopus Solar and battery usage discrepancy with Givenergy app
My query concerns a discrepancy in usage between Octopus energy and the Giv Energy app. A couple of months ago I had a GivEnergy 9.5kw battery, 5kw inverter (gen3) and 10 solar panels fitted. For the first month everything appeared to be working fine. My meter readings indicated a usage from the grid of around 11kwh for…
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Get £300 meter credit from EDF
Hi first post be gentle but want to pass on. I have always avoided smart meters but had PAYG meter with EDF card playing up. So thought I would ask about smart meter installation. Signed up last week still in 14 day cooling off period with SIMPLY TRACKER + Apr26. But here’s the gift because I asked for smart meter…
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PAYG Gas Topup - That's never happened before!
Might be one for the meter experts. Sorry the post is a little long but I wanted to try to cover it all. I do intend to call the supplier Monday anyway about this. Brought a £10 topup voucher Saturday. Meter was in the E-Credit but only by a few pence. No previous or other debt owed. Paid that off months ago. No issues…
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Smart meter failed
Hi all. I have been on E7 via a smart meter for 3 years. This has been fine and saved us a fortune as we have an electric car - so charge it overnight. At the end of last year it failed - stopped recording. I advised my supplier - Utility Warehouse. Since then I have been on estimated bills whilst they try to book a meter…
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Heating hot water cylinder -gas or economy7?
We have a traditional low pressure system with cold water tank in loft. we get cheap electricity 2330-0530 on octopus energy. im trying to work out if its cheaper to use gas to heat the hot water tank ? Or is it cheaper to use the cheap overnight tariff? Has anyone worked out the calculations?
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Urgent Help Needed – Gas Supply Issue Potentially Leading to Court Action
Hi everyone, I'm new here, so I hope this is the right place to post. If not, I'd appreciate it if a moderator could kindly move this to the appropriate category. I run a medium-sized gym business and I'm currently facing a serious issue with our gas meter and supply. Back in 2019, I used a broker called "Make It Cheaper"…
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Meter Certification Period - Secure Liberty 100 -Type E1S0B1. Is it in schedule 4 ?
Not sure if I am missing something here, but looking at tge current govt Schedule 4 - cannot see that particular model listed. https://www.gov.uk/government/publications/schedule-4-uk-nationally-approved-electricity-meters Is there likely an older version of tge list I can access somewhere if that's only current models I…
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Night Storage Heaters Charging during Daytime
Cut a long story short following installation of new smart meter by EDF in readiness for RTS switch off. The meter is located in an area where there is little prospect of connectivity and readings have to be harvested manually for submission to supplier. Water heating is controlled by separate 24 hour clock and this is…
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British Gas dual fuel to 2 separate accounts
I’ve just had a mad online chat with a British Gas advisor
about changing tariff. It would be easy, I thought, to change to the EV tariff
through the dual fuel deal we have. Not so, apparently as my GAS would go up,
by 30% on the standing charge, and nearly 9% on the unit rate. So I contacted
them by chat. In essence I’d…
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Why has British Gas increased my DD?
This discussion was created from comments split from: BRITISH GAS FIXED TARIFF V49 (Recommended by MSE) Outrageous Direct Debit calculation..
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RTS meter or not
Hi all i have this meter - day and night tariff but i cant understand if i need replacement because of the signal technology being switched off in June . It doesn't have that black box next to it.
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Is my electricity meter an RTS meter?
Hello MSE members - please can you let me know if my electricity meter is RTS controlled or if it is a traditional clockwork one? I believe it is the latter but my electric company thinks it is an RTS meter! Help please!! photo attached
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Help with the MSE energy club switch cashback.
Hello everyone. I used the MSE energy club to switch to an EON next fixed tariff (EON Next Fixed 16m V1) back in January which came with MSE cashback. It tracked correctly on the mse site and stated it could see we were in a switch etc and to check back another time for progress on cashback. Now today when I login to my…
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British Gas - Unregistered Meter
My gas supply was taken over by British Gas two years ago. When we received the first statement I noticed that we were being estimated for an old meter which the old supplier had replaced. I sent them an opening reading and photos of the meter but still received estimates. I therefore phoned again and was told that the…
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EON late payment markers
Will try and lay the facts out! myself and partner bought our property 8/3/24 before moving in, we engaged with octopus energy to become our supplier (no knowledge of previous supplier) all good and provided octopus the starting meter readings on the 13th (once we had access to our online account) my mistake is not…
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RTS SHUTDOWN AND THTC
I am a customer with EDF living in Aberdeenshire with electricity as my primary source of heating. My heating is on a standard variable heating tariff and this controls timed power to my storage heaters and 24/7 power to my panel heaters etc, all controlled by a RTS meter. This setup is THTC and was originally installed by…
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Edf say cant get e7 as not already on e7
Do providers have to legally offer e7 tariffs? I ask as looking to go on e7. I have a smart meter but not currently on e7.EDF say they will only do if im on economy 7 which seems unfair
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Should we fix our gas and electric for another year?
Hi we have a fixed 1year contract with Octopus that will end on 25th June 2025. Our current tariff is Electric daily charge 65.12p and unit rate 23.83p per kWh Gas daily charge 28.91p and unit rate 6.15p per kWh They have given us a quote for a new fixed tariff that would start on 26th June 2025 The new tariff is Electric…
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Snug Octopus (Economy 7) Problems
Has anyone else here switched to Octopus Snug and having timing problems? Apparently the smart signal can take a while to switch between peak/off peak. Our switching is happening 10 minutes later than expected. This means we benefit from 50 minutes of off peak electricity, then the last 10 minutes of charging falls into…
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