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Ripping my hair out with BG PrePay elec meter!!
We've not long bought a house that came with a PPM fitted with a key so cannot be topped up online. My partner suffers from agoraphobia and I work 60+ hours a week and we have 2 young children at home. We've been BG customer for over 20 years without incident or issue but since we moved into this address BG are flat…
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Ovo solicitors CCJ issued
3 years I've had no bill. 3 years I've been asking 3 years I've been stressed and ill. I noticed a ccj on my credit check and now peersuing the solicitors of Ovo. I owe but not the £3000 they are stating. Calls. Emails to no avail. A letter has arrived stating I can pay from solicitors before 15th January or it will go…
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Octopus billing Jan 25
Anyone else not received their electric bill from 02-01-25? Date I always receive bill. Smart meter & is showing usage in Octopus user area, so they are getting data. Submitted Gas as I always do on 2nd (non smart meter) & got bill for that. Not bothered, just wondering if anyone else in same boat.
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Octopus EV tariff
Looking at purchasing an electric vehicle and wondering if there is a way to add in cheaper overnight charging rate without having to re-contract to a more fixed rate tariff? Thanks
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Comparison site says I am 40% higher than neighbours for electricity usage
Hi All. I have calculated my electricity usage for the year from my bills in 2024, & was looking around to see if I could get any savings. When I put the actual kwh usage on my gas & electric it says my usage of electric is 40% higher than my neighbours & my gas 1%. I am in a 3 bed semi detached house with family of 4 &…
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Gas Usage!
When I moved to the flat that I rent in the UK, there was a problem, no one would know which gas meter was designated to my flat. So, I did notify the letting agency who sent me an email saying not to worry about, they also said the landlord knew about the problem and I would not be responsible for the gas bill till they…
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Immersion Heater Bills
Hello all, I currently have an immersion heater and all hot water runs off electric, there is no gas in my property. Im looking to do my electricity renewal and was wondering if anybody knows if it beneficial for me to take a tariff where the electricity is more exepensive in the day but cheaper through the night, or if…
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Leaving Gas and Switching to All-Electric - Impartial Advice?
I have a small property which has gas central heating, but the boiler has just been assessed as beyond economic repair, and there are also problems with the flue. I've therefore decided to remove gas from the property and go all-electric. [Last year we used c500KwH of gas, so we are light energy users]. One lounge, two…
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Octopus "choose debt repayment options"
My Octopus fixed rate deal ends February 19th 2025 - I pay by a fixed monthly direct debit of £305 and I'm c £300 in credit after the latest meter readings submitted by me on January 3rd 2025. They've emailed me with 2 new tariff offers £269 variable and £259 fixed no exit fees but when I click on " Review Terms and…
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Gas v Electric Combi Boiler
When comparing costs no consideration seems to be given to the saving in gas standing charge if the only gas used is for the boiler. I am moving to a small two bedroom bungalow and will change the bath to a shower. It needs a new boiler to replace the old gas boiler and hot water tank system so I am comparing gas v…
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On Octopus tracker dec 23....switch now to oct 24 or wait?
Hi there were are currently on the octopus tracker dec 23v1 tarrif which ends February. Should we switch now to the oct 24 v1 tarrif or should we wait as i know a new teacker tarrif will be out next year but on google search prices are to raise by over 1% so i am thinking the 2025 tracker will be more than the 2024 October…
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Are old style meters in effect a contract...?????
In 22 I changed the meter to Smart, Economy 7 didn't kick in so changed it back to an old style meter. This was with SSE... Then got passed onto OVO when SSE went kaput. Switched to Octopus in Oct 24 as OVO was a bit expensive.. Had a running battle with Octopus as they said and eventually they said this "We've…
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Utilita Warm Home Discount
I don't suppose that anyone knows what date Utilita will be paying the second £75 onto prepayment meters? I'm currently on the Utilita live chat to try and find out but I've been waiting for the next available customer care agent for the last 45 minutes....
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EDITING DETAILS IN HOUSEHOLD BILLS PRICE CHECKER
Hi When trying to EDIT my details - eg Energy account info, when I press edit I just get a blank page so unable to amend ?
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NRG Corporation
Hi everyone I tried looking this up to see if there was already a thread but didn't find anything. Apologies if I should have looked harder. I got a phone call this morning from a company called NRG, telling me that British Gas had authorised them to act on behalf of its customers as an intermediary to get better prices…
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Octopus Jan25 fix
new tariff is out, increase price for the fix gas for the north east yesterday from 5.85p to 6.10, i fixed end sept at 5.52, slight increase in electric now at 21.94 my current deal ends boxing day so another 12 months i'm protected after that well ...... we wait and see
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Boiler installation - misquoted and now left with no heating. No no one from Installations replies
I booked a boiler repair 27/11 and was told the boiler was on its last legs, The engineer took some photos and arranged a phone call quote based on his info/pictures. I decided to go with it as the repair failed again and I was promised a pre Xmas install date. Several calls made and no replies so I had to go over Xmas and…
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Octopus account slow to update.
Anyone else notice that their Octopus energy account is slow to update to reflect payments taken? I had a payment teken 3 or 4 days ago, and it still hasn't changed. The money definately left my account What happened to the age of the computer? Instantaneous? Carrier pigeon more like!
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Night time storage heaters meter chsnge
We have had a call from our energy provider letting us know that our economy 7 tariff will end in June which as we have storage heaters our bills will go up. The person on the phone said the only way to get a cheap night time tariff is to move to a smart meter. I do not want a smart meter. There must be an alternative…
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No Gas Meter at Property
Hello, This is my first post so apologies if this isn't the correct board and the long post. We bought a property at the end of July that had the gas meter removed many years ago. The previous owner bought the house new in the 60's and had the meter removed at some point between then and when we bought it this year. I…
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