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Smart meter, is it worth it?
I am currently with Octopus Energy, but don't have a smart meter installed, I'm still skeptical about them. For over a year, I've had an EV, but don't do such a lot of mileage, maybe 8k a year. I already have an EV charge point installed, a 2018 model Pod Point Solo, it doesn't have a CT clamp. I also have solar panels…
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Address wrong on grid - liability?
Messaging on behalf of family member who is losing sleep over this. They moved into a flat (old tenement) approx 10 years ago. Said landlord changed bills into their name. Paid bills for a few years until they received a ‘sorry you’re leaving’ letter. They phoned energy company to query this who weren’t much use, couldn’t…
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Is switching to electric heating a bad idea
Hi our gas heating boiler packed up a year ago and was condemed. We got a quote from British Gas to replace it but they want to change the whole system and disrupt the entire house. Yes the system is old but it works fine with no leaks etc. We recently installed a new emersion water pump and some new radiators. I'm loath…
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Replacing 20 year old Passiv Systems setup (heating & solar panels)
Our 3 bed semi's heating, hot water & solar panel array is controlled by a Passiv Systems setup which is almost 20 years old. It was installed by a company called PV Solar which I believe no longer exists. It's been reliable and it does all we need but I'm conscious that some components might be expected to fail at their…
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Energy Saving Club - no switch updates?
Anyone know if it’s normal to see no updates on a switch 2+ weeks later? I requested a switch through the energy savings club to the E.On Next promo fixed rate back on the 22nd Jan. Been busy so kind of forgot about it but remembered this morning & went looking for updates I assumed I’d missed in email… Nothing. Hmmm.…
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Solar Panel Grants -Wales
On a previous post I had mentioned how my energy bills are through the roof, mainly as we live in an electric only property with no current 2nd form of energy. We are heavily in fuel poverty and been spending £400+ a month of electricity. Mains gas would cost £10,000 plus to connect from the main road into the housing…
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Sainsbury's Energy
Early last year I switched to Sainsbury's Energy. I have had no problems with them till the switched to E.on.The promised a seemless switch over, but it has been anything but. To start they refused to claim the Direct Debit, so I had to make a card payment to avoid falling behind. Then they did a random debit of £278.91p…
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Prepay meter debit
I'm not going mad - this does show a credit (not a debit) on my meter? Ovo trying to say I owe them money after switching to Octopus. Sorry it's all blurry
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gas prepayment meter
I'm not going mad - this does show a credit (not a debit) on my meter? Ovo trying to say I owe them money after switching to Octopus. Sorry it's all blurry
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Tuya vs TP Link Kasa TRVs?
You can get Tuya TRVs for around £10-15 ish on aliexpress Kasa TRVs are currently on amazon for around £22 each. There's not a big gulf of a difference in price between the two I did look at Drayton Wiser, Tado X, Hive etc.. and I figured that I'd actually want Tado X once I go "full ufh" but then the TRVs become basically…
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EON Back Billing
EON contacted me out of the blue in the New Year or rather a debt collector did. I hold evidence EON said in a letter from June 2021 nothing was owed, account closed, it was related to previous tenant. I heard nothing from EON since 2021 until the debt collector later. Since then EON have tried every trick in the book.…
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Back billing - can I claim back?
Hi, Between 15 January 2023 and 15 March 2023, I was not charged for gas used from EON as my meter was broken, I contacted them to explain this and a month later an engineer came but no reading could be taken by the engineer off the old meter when he came to replace it. I hadn't heard anything from EON regarding billing…
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What date is the next Price Cap (April-June 25) announced?
Is there a set date?
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BG Closed Account Incorrectly
My pension aged parents recently received a letter from British Gas welcoming them to the property and advising that they had recently provided the gas and electricity supply there. They've lived there for over 5 years and have been with British Gas for (I believe) the entire time. Turns out, they're account was closed…
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EV charger with first generation smart meter
I have a first generation smart meter and after 6 months of fighting with EDF to be put onto the correct tariff and mediation from the ombudsman I'm still no further forward. The ombudsman concluded that as I was never informed that my smart meter was incompatible that the company EDF should upgrade my smart meter. EDF…
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Intelligent Octopus Go/Eon next drive + a dehumidifier ifier
So the idea would be to get a heat pump eventually and that would obviously be the cheapest solution (in terms of running costs) Has anyone ran a dehumidifier during the cheaper hours and then put gas heating on after, to find that their heating costs were a bit cheaper? I can see that it'd probably be more expensive if…
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High estimated gas bill after meter not working after change of provider.
Hi, we changed our gas and electricity supplier in November to EDF and something went wrong with the set up and the gas usage wasnt being registered. We contacted them when we realised and said we are happy to pay for what was missed, but asked if we would be able to spread across future bills rather than in one hit. They…
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Octopus Profiteering!
Apologies for the clickbait headline. Octopus record a little over £11 profit per customer in the 12 months to April 2024 (or under £10 if you include non-UK customers) https://www.cityam.com/octopus-energy-profit-slashed-as-greg-jacksons-giant-battles-rising-costs/
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Why do I have a gas charge when I didn't use any energy?
Hi all. Looking at the British Gas app, it seems I was charged for some gas I didn't even use. It was between 5.00-5.30am. I was asleep at the time. I don't have any central heating on and I've got an Ideal combi boiler. The gas I *did* use was a couple of hours later and that's not showing. What is going on?
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EDF simply fixed direct 1yr jan26v7
EDF let me change my current Ensure Tracker tariff yesterday without paying any of the £25 fees your supposed to pay . Im not sure it was the right thing to do or not but went ahead because of the flexibility to change this new 1 yr fixed tariff in the future without any further fees . Now on the 1yr simply fixed direct…
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