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Octopus "choose debt repayment options"
My Octopus fixed rate deal ends February 19th 2025 - I pay by a fixed monthly direct debit of £305 and I'm c £300 in credit after the latest meter readings submitted by me on January 3rd 2025. They've emailed me with 2 new tariff offers £269 variable and £259 fixed no exit fees but when I click on " Review Terms and…
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Gas v Electric Combi Boiler
When comparing costs no consideration seems to be given to the saving in gas standing charge if the only gas used is for the boiler. I am moving to a small two bedroom bungalow and will change the bath to a shower. It needs a new boiler to replace the old gas boiler and hot water tank system so I am comparing gas v…
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On Octopus tracker dec 23....switch now to oct 24 or wait?
Hi there were are currently on the octopus tracker dec 23v1 tarrif which ends February. Should we switch now to the oct 24 v1 tarrif or should we wait as i know a new teacker tarrif will be out next year but on google search prices are to raise by over 1% so i am thinking the 2025 tracker will be more than the 2024 October…
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Are old style meters in effect a contract...?????
In 22 I changed the meter to Smart, Economy 7 didn't kick in so changed it back to an old style meter. This was with SSE... Then got passed onto OVO when SSE went kaput. Switched to Octopus in Oct 24 as OVO was a bit expensive.. Had a running battle with Octopus as they said and eventually they said this "We've…
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Utilita Warm Home Discount
I don't suppose that anyone knows what date Utilita will be paying the second £75 onto prepayment meters? I'm currently on the Utilita live chat to try and find out but I've been waiting for the next available customer care agent for the last 45 minutes....
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EDITING DETAILS IN HOUSEHOLD BILLS PRICE CHECKER
Hi When trying to EDIT my details - eg Energy account info, when I press edit I just get a blank page so unable to amend ?
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NRG Corporation
Hi everyone I tried looking this up to see if there was already a thread but didn't find anything. Apologies if I should have looked harder. I got a phone call this morning from a company called NRG, telling me that British Gas had authorised them to act on behalf of its customers as an intermediary to get better prices…
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Octopus Jan25 fix
new tariff is out, increase price for the fix gas for the north east yesterday from 5.85p to 6.10, i fixed end sept at 5.52, slight increase in electric now at 21.94 my current deal ends boxing day so another 12 months i'm protected after that well ...... we wait and see
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Boiler installation - misquoted and now left with no heating. No no one from Installations replies
I booked a boiler repair 27/11 and was told the boiler was on its last legs, The engineer took some photos and arranged a phone call quote based on his info/pictures. I decided to go with it as the repair failed again and I was promised a pre Xmas install date. Several calls made and no replies so I had to go over Xmas and…
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Octopus account slow to update.
Anyone else notice that their Octopus energy account is slow to update to reflect payments taken? I had a payment teken 3 or 4 days ago, and it still hasn't changed. The money definately left my account What happened to the age of the computer? Instantaneous? Carrier pigeon more like!
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Night time storage heaters meter chsnge
We have had a call from our energy provider letting us know that our economy 7 tariff will end in June which as we have storage heaters our bills will go up. The person on the phone said the only way to get a cheap night time tariff is to move to a smart meter. I do not want a smart meter. There must be an alternative…
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No Gas Meter at Property
Hello, This is my first post so apologies if this isn't the correct board and the long post. We bought a property at the end of July that had the gas meter removed many years ago. The previous owner bought the house new in the 60's and had the meter removed at some point between then and when we bought it this year. I…
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HIVE app not working
I'm not sure if this is the right place for this query but please mods can you move it if necessary? I have recently had new boiler fitted Worcester Greenstar 400, all working well and operated from a HIVE app. 2 days ago I noticed that the HIVE was not connecting to the thermostat. My heating engineer called in and sorted…
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Compensation for problems switching energy suppliers £40
Does anyone know the date energy compensation increased from £30 to £40 ( same applies to final bills and credit refunds outside of maximum allowed time) Get compensation for problems switching energy suppliers | Ofgem
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EDF Evolve Tariff??
EDF Evolve Tariff?? I have EDF Evolve EV Tariff which like many EV tariff charges reduced prices for units used between 12 midnight and 5 am My electric meter just records total units used, so that's all I can submit with a reading EDF choose not to be transparent with your day/night units in your online portal, so you…
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All-electric flat - expensive running costs
This discussion was created from comments split from: All electric flat - heating situation.
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EDF smart meter faulty
Hi Fellas, My EDF smart meter is not working since couple of months, even though a complaint has been raised to the provider, they still can't find a date or an engineer to get it fixed. Can someone help to tackle this situation please. When asked about the payment they said I need to make the payment once the smart meter…
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All electric flat - heating situation
Hi all, any ideas, help, comments, suggestions are welcome .. Im trying to get used to / adjust after moving into a small, all electric 1 bedroom flat in a coastal area. The flat is reasonably modern, cavity wall insulated, double glazed and no draughts. The flat is heated by 2 small wall mounted thermostatically…
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Gas central heating 1970 3 bed semi
Hello Fairly recently upgraded house with new double glazing windows and doors , 400mm loft insulation and new worcester bosch combi 4000 (flow temp 65c) with new radiators ; house already had cavity insulation Heating on from 9am to 9pm , then off overnight With current outside temperatures of approx 0c and heating lounge…
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Scottish Power duplicated exactly my bill (which I had paid)
1. I received a quarterly bill from Scottish Power in at the end of Sept which I paid early October. 2. Early Dec, I received another bill (which was exactly the same) which I paid within 3 days of receipt. 3. At the time I didn't check the bill thoroughly as I was trying to deal with a distressing bereavement. 4. It is…