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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.1K discussions 27.8K comments Most recent: Single Person Water discount by Cardew 13 July at 9:39AM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

378 discussions 11.3K comments Most recent: BUS Scheme likely to extend to Air to Air Heat Pumps :) by NedS Today at 1:43AM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.8K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by WJB1971 11 July at 12:48PM

Changing Supplier - Import and Export
Hi, I'm looking for experience from people who've moved their metered export at the same time as they changed supply. For example moving from Octopus to EON. How much hassle getting export set up with the new supplier, and what sort of timescale? I'm leaving it late as I'm hoping the solar panels will wake up in the next…
£989 energy bill
Data Energy - a relatively new entrant to the energy suppliers market - have just presented a £989 energy bill to cover 2 months, and expect payment by 31 January. The property is new and all electric heating and water heating. No gas. So it was always going to be high per kwh of course. That is not the issue. The issue is…
British gas can't install a smart meter due to haveing storage heaters and economy 7.
Anyone else had this issue? I've also just signed up for a new tarrif and past the cooling off period and of course there's a charge to change providers, think it would be possible to say they can't provide a service and if I switch, tell them to sod off?
What is the approximate cost of UK gas per cubic foot ?
What is the approximate cost of UK gas per cubic foot ? This seems to be a surprisingly difficult question to get a straight answer to. The reason is simple. I want to look at my gas meter, take a reading, write it down, take another reading a few days later and work out what it has cost by multiplying the units used by…
Paying Engery Bill
I live on a residential park home site in Kent. I have lived here for 4 years, starting in May 2021. Our contract states that we are responsible for our gas bill, but our electric and water bills are on sub-meters, and the landlord will bill us every 1/4. The site has been here since 2018, with 15 occupied homes. No one…
Cheap Energy Club Issue
Completed my switch of suppliers over 6 months ago but no sign of the Cashback. Have tried emailing Cheap Energy Club a week ago but apart from a “Thanks for your message” response have had no reply. Does anyone know of an alternative way of contacting them?
Boiler.
We currently have an old Baxi Bermuda back boiler that we are looking to replace. This currently feeds the central heating, hot water, and immersion tank which is fitted into an upstairs airing cupboard. This supplies a power shower with its own pump. A friend has suggested keeping the immersion tank and current power…
Smart meter fiddle by new energy supplier?
I, like many others, lost my electricity supplier last year and my account went to British Gas where I was put on the standard economy 7 tariff. British Gas had no idea what to do with the meter and I had to manually extract readings for them. Earlier in the year I moved my gas and electricity to a new supplier offering…
MSE News: More energy deals with NO standing charges finally on the cards
Energy suppliers will need to offer tariffs with low or no standing charges under new plans to tackle the issue of high standing charges, which make up over £330 of most people’s annual bills. Read the full story: 'More energy deals with NO standing charges finally on the cards' If you haven’t already, join the forum to…
Tomato Energy Lifestyle Tariff... Smart Meter related question
Hi All, I live in an electric only flat and looking to switch from EON Next to one of Tomato Energy's lifestyle tariffs. For the TE Lifestyle tariff there are different Unit Rates applicable for different time periods during a day, see below: Time Period: Unit Rate: 00:00 to 01:00 - 23.2628p/kWh 01:00 to 06:00 -…
kWh figures database
Hello all, I was just wondering if there is a list/database of all the energy companies listing all the kWh costs so we can see who charges the cheapest gas/electric per kWh? Thanks
Gas bill
Can anyone help in calculating the following British gas bill? Current reading 21593 actual Last reading. 212888 estimate
Octopus vs eon
Currently on octopus 15m fixed august 24 v1. With the news of the exclusive Eon fix to MSE, wondering whether it’s worth the switch. The comparison reckons I’ll save £75 a year after cashback, but hesitant due to octopus’s much better reputation. What are people’s thoughts?
OVO SMART METER EMAIL
My elderly mother in law has had several requests from OVO stating she needs to make an appointment with them to have a Smart Meter fitted or her supply would be cut off. She has x2 meters for her THTC set up, which she had done a number of years ago when her husband was alive. I'm not sure if this can be done or legal.…
Who's Name Has To Be On Utility Bills? Occupying House With Parent
I live with my father and I'm in the process of buying it from him due to his inability to repay his mortgage. It's either that or we get stuck renting for the rest of our lives. All the utility bills are currently in his name, and he's the majority user of them (he's a bit of a waster). I'd like to know what bills have to…
Can't get Next Fixed 16m V1
I've logged into the cheap energy club to try and switch my tariff to the new Next Fixed 16m V1. Unfortunately I get a message saying I can't get the tariff. I'm currently with Sainsburys which is part of Eon Next but I thought it was available for existing and new customers? Has anyone else had the same issue?
Phase 3 electric Suppliers Domestic vs Business
We recently had 3 phase installed at our home, while we were having building work done. Reason mainly 'future-proofing' re electric car charging & partner wants to do welding etc. Plus the 3 phase wire was on a pole was in our garden so helped minimise the cost! The problem I have is getting comparative quotes from…
Condensing Boiler temprature
Hi, We have vaillant eco tech plus condensing bioler with a hot water cylendir. Max operating temp for heating is 68 degree. Last night heating was on at full temp for 4 hours and it used 4 cubic meter of gas (£2.81 cost). I have seen lots online that condencing bioler can be more effcient if used on proper temp. My…
Octopus tracker no results
On trying to compare prices on the credit climb site, there is no option to choose octopus tracker (I'm on dec 2023 tracker) from the drop down menu when you choose dual fuel and click on octopus . Has anyone had any luck trying to get a comparison and see if it's worth changing to a fixed tariff. Electricity usage is 5473…
separation of pipework and gas meters from electrical services.
Today I had gas and electricty smart meters fitted in the meter cupboard inside the house near the front door. . After the engineer had left I noticed a warning label (red trangle with big black exclamation mark inside it) on one of the pipes and this on the reverse of the label: Customer advisory notice The gas…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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