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British Gas switch
arsenepenguin
Posts: 14
Forumite
in Energy
Recently I switched from British gas to Outfox but I was wondering when I will get the credit amount from the old account.
0
Comments
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They have 6 weeks for final bill, then it’s £40 for missing that deadline. BG aren’t the best at doing admin4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com1 -
Within 10 working days of final bill, if not guaranteed £40 compensation applies, from recent experiences BG issue final bills and credit refunds well within required timescales.arsenepenguin said:Recently I switched from British gas to Outfox but I was wondering when I will get the credit amount from the old account.1 -
Not sure now if its 10 days or 6 weeks ?0
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6 weeks to bill, 10 days after that pay backarsenepenguin said:Not sure now if its 10 days or 6 weeks ?4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com1
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