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Please if my meter is an RTS meter
Hello, could please anyone tell me if my meter is a RTS meter? I have found on google pictures of similar meters but there is "radio" written on them and mine only says "multi-rate" meter. Thank you Do you know when this meter would have to be replaced? is there a place I could look?
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ECO4 application - difficulty getting evidence
We currently have a very old gas boiler (40+ years) which needs replacing as it doesn't meet current gas regs and the heating system keeps malfunctioning. I've been advised to apply for ECO4 as I'm disabled (a wheelchair user) and have limited mobility. We don't qualify under the income criteria (our household income is…
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British Gas Homecare
Hi everyone, I am new here. British Gas have got me questioning my sanity. I have taken out Homecare cover with them but cannot for the life of me figure out how to access this. They advise me to login, but when I do, it just takes me to my normal gas and electricity account, and within there, there is no option to access…
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Is EDF energy hub down?
Is EDF energy hub down? We switched to EDF EV tariff from Oct 1 and now I notice the energy hub is down. Or is it just me? I also notice that my quote for off peak unit was 11.65p, but my new tariff says 13.77p
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British Gas Smart Meter convincing scam
Hi, I like to think I can spot a scam as I am overly suspicious about everything but I (almost) fell for this one purporting to be from British Gas. It's probably not a new scam but worth repeating. I was contacted by British Gas on the same text thread that they send me every few months asking me for my meter readings…
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main electric cable going into the property and is all corrected
i have a main electric meter in the kitchen under the stairs. I removed the living room wooden floor boards to put insulation and notice the main electric cable is running under the floor boards and connected to the meter. The main electric cable which is high voltage is all corroded and some part or the ground has water…
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Hard check by Eon when leaving...
Hi all, please could anyone advise/explain... My partner has switched energy providers recently - he's gone from Eon to Ovo. On the date of the switch, Eon performed a hard search on his credit report. Why would they do this as he's leaving the company? Ovo, however, have not performed a hard search. I'm baffled. It's…
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Octopus 15 month fix tariff
Had an email from Octopus today about their new 15m fixed rate tariff which they claim works out cheaper than the new Oct.1st flexible cap. Any thoughts?
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Newbie help!
Hi all Just about to complete on an apartment and i am just wondering (apologies if this is a daft question), what happens with water, gas, electric bills when i move in? Do i have to use whatever the block uses? Do i have zero electricity etc when i move in? Many thanks D
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Octopus Tracker Tariff: time to change?
I am on this tariff and am wondering is it time to change given the current market? I have looked at comparison websites but unable to proceed with checking as the Tracker Tariff is not listed. Thank you
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Wrong address on energy websites
I've been through the process of getting two addresses corrected through the energy ombudsman on ecoes and xoserve that was caused by British Gas using the wrong addreses. I have been told I have to contact each company to get the data updated on energy websites. Comparisons sites all updated the data but companies like…
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Dimplex storage heater qm050rf only works with boost on
hello guys hope everyone is ok i have the dimplex storage heater, it has worked in the 2 years i have had them. i do switch them off during summer then around september i switch it back on and for the past 2 years it has worked, heat comes out but this time it is just blowing cold air out. if i use boost then the heat…
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Demand Flexibility Scheme this winter?
Does anyone know what the state of play is with the Demand Flexibility Scheme is for this winter? Will there be one? Is it expected to be any different than before? Or has this been abandoned for this year and I've missed something? Thanks, Mike
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Discuss the 'Heat the human not the home' guide
Energy costs are soaring, leaving many struggling to heat their homes. We wish we didn't need to be publishing this, but we've written a guide on how to Heat the human, not the home and would appreciate your feedback. How did you find the info? Was it useful? Do you have any other tips you'd add? Thanks for your help! MSE…
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British Gas Economy 7 offers fixed for 12 months
Can anyone help in suggesting where I can find old BG electricity offers. On 23rd February BG offered an economy 7 fixed tariff to May 2024. I made a written note but now can't trace anything about this offer on their web site. When talking to BG agents they can't or won't look for it. Apparently BG don't archive offers.…
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Low energy user, which is a good fixed or variable tariff to go for?
Hello I'm a low energy user and my fixed rate finished a while ago and now I'm on Scottish Power standard tariff. I'm in the North West, which is a good fixed or variable tariff to go for? Thanks Gas 5,735 kWh/yrGas provider: ScottishPowerTariff: Fixed Price August 2024 YM1End date:31 August 2024 Electricity 1,042…
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Where to buy a new boiler?
My elderly mother's boiler has finally given in. Its over fifteen years old and has had some issues anyway, so I am trying to work out how to buy a boiler at what is now short notice. She owns a small two-bedroom bungalow and basically just needs something to keep her warm for a few more years with gas central heating. The…
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MCS certificates for Solar
MCS certificates are not a legal requirement and Octopus terms and conditions say you don't need one. But here is where it gets tricky. If like me you were unaware of MCS certificates, got a local company to install solar panels and a 10kw battery and were then told by your energy supplier that you need an MCS, what do you…
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Reading the Meter
I reluctantly had a smart meter fitted a couple of years ago and it seems to work, never used the display unit, it was put in a drawer. The reason I had the meter changed was that the electricity meter is nigh on impossible to read, even when the tonne of rubbish I have stored in the cupboard is removed and I thought it…
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Wrong opening estimated and continued for 3 years
Hi, It is a long story. The provider has taken over from the other provider with the wrong estimated bill(went bust the other one the price was very good). It was Covid. I could not sort out the actual reading. Then huge price increased every 2-3 months at that time. The meter got confused with the 3-phase meter. the…
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