-
Stopped receiving meter reading reminders etc from Octopus
Hello contacts from Octopus stopped 2/3 months back. As a test I sent in a password recovery request but didn't receive the reset email. I've checked all my folders and that Octopus hasn't somehow made it onto a blocked list. I'm wondering if Yahoo Mail is blocking their ip/domain for some reason. I'm trying to get in…
-
Grayson Perry's DD with EDF goes up to £39,000
I see the Guardian reports the above here: Grayson Perry challenges electricity bill rise from £300 to £39,000 a month | Grayson Perry | The Guardian EDF are quoted as saying this: “We have robust interventions in place to ensure that any large increases in customers’ direct debits are verified through a human check and in…
-
Smart Meters. What's the point.
Earlier this year I
had smart meters installed and ever since everything’s been fine,
readings being transmitted and bills generated each month. Then last night
there was a knock at the door and a gentleman from Morrison Data Services asked
for access to read my meter. When I asked the
purpose of the visit given that I had…
-
Smart meter installation issue
I just had edf round who failed to install a smart electricity meter, the guy said he "couldn't find the power" and left. Can anyone tell me what he meant by that? Sounded ridiculous to me, its perfectly obvious where the power cables to and from the meter are, my flat has power to all sockets and lights, it has left me…
-
Fixed Energy Tariff
Octopus Energy, the electric company I am currently with are offering fixed tariffs for 12 months. They have offered me the following: 'Daily standing charge 52.31p /dayUnit rate 27.11p /kWhEarly exit fee(For changing tariff or supplier) £75' Is this deal worth it, or would it be better to stay on the variable tariff? I am…
-
Agile Rates
Good Evening, I have not really checked my Agile rates for the last few weeks, as they always seemed to be at the cap. But i have just logged in and it seems i have cheap overnight rates again tonight, example.... 02:00 - 02:303.1502:30 - 03:000.0203:00 - 03:300.63 I know the tracker tariff has been having issues showing…
-
Viessmann 200-W Gas Boiler - The most efficient boiler sold in the UK?
Greetings all, Thought I'd share the real world before/ after consumption data from our household after we replaced our 5 year old Worcester Bosch Greenstar with a Viessmann 200-W System boiler. In a nutshell, we are consuming ~31% less gas YoY with the only other variable being the replacement of our large K22 radiators…
-
Anyone use utility warehouse for just electric no other products
Hi just wondering if anyone has used uw for just one product.on e7 with edf .as it’s going up in jan looked up uw and they published their variable figure for Jan this afternoon.it is 10.89 for night and 38 day .edf jan 16.28 night and 34.80 day .e.midlands.also reading terms it says they can take over other smart meters…
-
Octopus cannot solve my billing. Can I complain and get them to write it off?
I live in a very old house and moved to octopus energy around two years ago. With that move they initiated a smart meter installation. The smart meter was seemingly working fine so I never queried the bills. Back in June something caught my eye that the bill was not correct so I called them. They said that the Smart meter…
-
EDF Economy 7 Price East Anglia Region
I am currently on Economy 7 tariff with EDF in East Anglia. I run an Electric 30 Amp AGA which heats the whole kitchen area of the home. This plus Dishwasher, Immersion Heater etc means I use daily in winter 37kWh at night rate and 6kWh at day rate. Current price is 39.911p per kWh 'day' rate and 8.568p per kWh night rate.…
-
Switch issue
Sorry if this is a long post but I don’t know where else to seek advice. I signed up to Scottish power to be on direct debit. No issues with signing up online and my old provider was happy to do the switch. I was with British Gas on prepayment smet1 meter and I don’t have a ihd has was told if I got one I needed to pay and…
-
Edf beat the peak.missed it tonight
Just checking emails and saw I had notification at 3pm for 5pm tonight beat the peak lol .really wish they gave more notice🤔not too dismayed as only had emails for 3 and got 45 p 62p and 76p.as e7 user like many all my stuff is sorted by 8am on 13.78p so don’t use much during day rate of roughly 35 a kw.good for families…
-
economy 7
My elderly mum has been on economy 7 for a while and her bills have always been high and we have just moved her to octopus. talking to another neighbour and his bill is alot cheaper, he pays £118 per month and gets in credit every uear, my mum has been paying roughly 170-200. we always assumed rate 1 was day and rate 2 was…
-
What's been your average electricity price per unit over 2023?
I've a genuine interest in this, as I would like to try and find out which sort of tariff gives the best overall value for money, given that it's becoming increasingly difficult to estimate this just from supplier prices, especially with complex tariffs. I realise there will be a significant difference between one region…
-
British Gas extends half-price electricity on Sundays DO YOU ACTUALLY GET THE DISCOUNT THEY PROMISE
This has now been extended until March 2024................ Well I am not exactly sure how British gas works out their electricity prices for this offer. We have been on the tariff since July 2023 and specifically take use of it to charge an EV. Bill arrived in September - no discounts applied whatsoever. Phoned up, and…
-
Isn't this more concerning than the £16 Ofgem hike?
https://www.bbc.co.uk/news/business-67494082 "Wasted wind power will add £40 to the average UK household's electricity bill in 2023, according to a think tank.That figure could increase to £150 in 2026, Carbon Tracker has estimated. When it is very windy, the grid cannot handle the extra power generated. Wind farms are…
-
Warning re 24/7 Home Rescue
Dear all I just wanted to give some feed back on the terrible service we have had this Christmas from 24/7 Home Rescue. Firstly, they are not 24/7 - whist you can make a claim with the engineering company they outsource their work to, you can't actually speak to them directly because they are closed until 5 January 2015!…
-
"Phantom" Overnight Smart Meter Gas Readings
I had my smart meters installed on 7/12 and I've been looking at the readings. Since Thursday 14/12, and every night since, two "phantom" entries are appearing in the gas readings, either between 00:00 and 00:30 or 00:30 and 01:00 and between 02:30 and 03:00 or 03:00 and 03:30, always for the same amount, 0.15kWh. I've…
-
Veolia Energy Heating Bills
I recently moved into a share ownership property that is in a large block of flats. We have been told that our heating, comparable to any gas charges, would have to be with Veolia Energy and that we couldn't change. We were fine with the initial standing charge, about £45 when shown how much it would be, but assumed that…
-
The Great Offgem Ripoff
So, you're probably all aware, Offgem want to increase everyone's bills by £16 to pay off other people's energy debts. Now, there will be a mix of people in debt with this, but I expect there are plenty that have not even tried to be frugal, have heated their homes and run up debts whilst likely running up further debt to…