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utility providers
Is outfox the market still viable, there are no comments recently?
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Built over gas service pipe needs moving
I've just heard about this from a neighbor and was wondering if this still applies? I've had an extension a few months ago and gone through SHEFFIELD building regulations for an extension on the side of the house where we have the electric and gas meters and was told there would be no issues with building around them. My…
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Solid state digital meter?
Help required please. Going insane trying to sort out my elderly mums electricity fiasco. Her old meter stopped working in early December 2024. She had been on E10 tariff for years. UW arranged for a replacement, but said it needed to be a smart meter. Mum didn't want one, but agreed in the end. Engineer came on 13th…
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don't know how to read my gas meter (sorted)
Hi [I think I'm good now, found a video for how to read the gas meter] This is probably my most uneducated post I'll ever put out there, but I really need help. I moved in to my new home on the 25th of October 2024, and I read the electricity meters (I didn't know what it was at the time). When I looked at the other…
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Should I switch to Ecotricity or stay with octopus 16m fix?
Looking for some advice please as I don’t know what I’m doing? im on the loyal Octopus 16m v3 fix. According to the money saving club, I could switch to ecotricity 12m fix and save £184 per year, based on my years consumption (gas & electricity). I’m a bit confused- what’s the downside? Should I switch? Sorry for basic…
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Moved Home, standing charge has changes for my Elec bill
Hi folks, Couldn't find an answer online so asking here in case I've missed something obvious. This query relates to standing charges. I'm currently with Octopus, on a fixed tariff taken out July 2024, which will expirwe in mid July 2025. I recently moved home, and have noticed the standing charge for Electricity at my new…
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Octopus increasing my direct debit
In October 2024 I switched from a standard variable tariff to Octopus 12M Fixed October 2024 v1. I received an email the other day to say they want to increase my monthly direct debit payments by 19%. That seems a lot when my energy usage has not changed. Have energy prices really gone up by that amount? There is a MSE…
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Octopus 16 month fix
Hi all, I am a newbie here but felt incensed enough to register and vent to all to see if anyone else has checked or experienced the latest offer from Greg Jackson the founder of Octopus energy. I received an email from Octopus offering as follows: However, as a loyal customer, at the moment we’re able to offer you a…
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Martin Lewis: The 6.4% April Energy Price Cap rise is really 2% to 9%
How much will you pay from 1 April under the new Energy Price Cap? Well, it depends now much energy you use and where you live, as MoneySavingExpert.com founder Martin Lewis explains in the latest episode of ITV's The Martin Lewis Money Show Live... Read the full story: Martin Lewis: The 6.4% April Energy Price Cap rise is…
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British gas useless
Don't know where to begin apart from we are at the end of our tether, all started in June last summer when our british gas ihd stopped working, contacted british gas, who arranged to send an engineer, this is where it all went wrong. We have been payg customers since taking our house in 2006, engineer turned up an informed…
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So Energy - debt collection
This discussion was created from comments split from: So Energy: More than 100 cold calls and they ignore complaints.
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British Gas - anyone know their historical capped prices?
Looking for some help, I know I should have kept on top of this but now looking at gas bills for last year to make sure British Gas have charged me the correct amount. On one occasion my bill doesn't match the tariff that was announced (by email - April-June 2024) but seems like sometimes they have just included a link in…
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How should I read a meter with usage on two registers?
Having recently left Octopus Energy, and a part of my negotiations with them over my change of supply reading, I was told the following:"I want to clarify that we currently hold only one reading, which is the T01 register. As you mentioned, we have billed you based solely on this reading. When customers are on a single…
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Is this a good plan?
Hi, sorry that I’m jumping straight in with my first post! Not
sure if this has been covered before, but here goes - It sounds like
energy prices are going up from next month so I have a cunning plan,
let me know if I’m on to something or completely lost the plot!! I’ve been a bit
lazy with my readings, I last submitted…
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MSE News: EDF Energy to hike bills by an average £139/yr after energy price cap rise
Around 1.7 million EDF Energy customers on standard tariffs will see gas and electricity bills jump by a typical £139/yr from October, after it announced it's raising prices by the maximum allowed under the new price cap. But most can beat the hikes and save £200+/yr by switching to a cheaper deal... Read the full story…
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British Gas Tariff Change
Hi. I'm currently on British GasFixed Tariff Oct25 v6 Is it worth switching to their Fixed Tariff v34 16 month fix Thanks! Kevin
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Moved to Outfox Feb Fix V2 from Octopus Flexible. When will my electricity connect?
The gas seems to have connected online, but the electricity still hasn't. Is it because I have a SMET2 reader?
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British Gas unable to install a smart meter?
I live in a flat with storage heaters that heat at night, I am on the economy 7 tariff with British Gas so that the electricity is cheaper at night when they are heating. I've been told that the signal for my electric meter is being switched off in the summer, so British Gas need to install a new smart meter with day/night…
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Is fixing the better option for me (EV)
I am currently with Octopus with the Octopus Go tariff for electricity. I have an EV which I charge overnight with a 3 pin plug (only do around 2000 miles a year) and have cheaper rate at night. I have asked if I can fix, they said yes but I would not get the cheaper rate at night. Currently 8.5p between 0030 and 0530,…
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Octopus Home Mini
https://octopus.energy/octopus-home-mini-faq/ Has anyone got one of these yet? I noticed the home mini being discussed on Twitter and managed to get signed up to the trial. I’ve been informed today that one is on its way to me, it’ll be interesting to see more up to date usage data! Im still uncertain if it’ll work for me…
For questions about water supply to your home.
4.2K discussions
28.1K comments
Most recent: Help! Water bill increased to £117 by MattMattMattUK
22 September at 11:10AM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.