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Bristol Energy

jw16
jw16 Posts: 3 Newbie
Third Anniversary First Post
Is there anybody else still waiting for credit refund from Bristol Energy.
I left BE in September 2020 with a credit of £ 163.00.
i have contacted the Ombudsman Ofgem FRP and British Gas and after 5 years I’m still waiting for the credit.

I don’t know who else to contact.

Comments

  • QrizB
    QrizB Posts: 21,536 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 14 January at 10:56AM
    What was the outcome of your complaint to the Ombudsman?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • born_again
    born_again Posts: 22,971 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    According to Companies House they were dissolved in 2022

    https://find-and-update.company-information.service.gov.uk/company/10167186
    Life in the slow lane
  • MWT
    MWT Posts: 10,715 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    jw16 said:
    Is there anybody else still waiting for credit refund from Bristol Energy.
    I left BE in September 2020 with a credit of £ 163.00.
    If that date is correct, you left Bristol Energy (Together) a long time before they failed.
    If that is the case then you were a creditor, but not part of the Supplier of Last Resort process...
  • jw16
    jw16 Posts: 3 Newbie
    Third Anniversary First Post
    The Ombudsman ruled in my favour along with compensation of £ 30.00 but despite chasing BE for the credit it was never received.
    The Ombudsman cannot do anything to a company in administration 
  • WiserMiser
    WiserMiser Posts: 473 Forumite
    100 Posts Name Dropper
    Another good reason for paying by Variable Direct Debit.
  • debitcardmayhem
    debitcardmayhem Posts: 13,431 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 January at 8:34PM
    Another good reason for paying by Variable Direct Debit.
    Did Bristol Energy offer variable dd or is that your stock answer ? Bearing mind that this case goes back years.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • WiserMiser
    WiserMiser Posts: 473 Forumite
    100 Posts Name Dropper
    Another good reason for paying by Variable Direct Debit.
    Did Bristol Energy offer variable dd or is that your stock answer ? Bearing mind that this case goes back years.
    Yes, they did.  But yes, it's also my stock answer because I rate suppliers less favourably if they insist on so-called 'Fixed' DDs when they're nothing of the sort.  Unless someone is offering a real no-brainer I won't sign up to anything other than MVDD.
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