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Bristol Energy

jw16
jw16 Posts: 3
Third Anniversary First Post
Newbie
Is there anybody else still waiting for credit refund from Bristol Energy.
I left BE in September 2020 with a credit of £ 163.00.
i have contacted the Ombudsman Ofgem FRP and British Gas and after 5 years I’m still waiting for the credit.

I don’t know who else to contact.

Comments

  • QrizB
    QrizB Posts: 25,039
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
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    edited 14 January at 11:56AM
    What was the outcome of your complaint to the Ombudsman?
    N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.
    Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
  • born_again
    born_again Posts: 25,196
    10,000 Posts Seventh Anniversary Name Dropper
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    According to Companies House they were dissolved in 2022

    https://find-and-update.company-information.service.gov.uk/company/10167186
    Life in the slow lane
  • MWT
    MWT Posts: 11,304
    10,000 Posts Sixth Anniversary Name Dropper
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    jw16 said:
    Is there anybody else still waiting for credit refund from Bristol Energy.
    I left BE in September 2020 with a credit of £ 163.00.
    If that date is correct, you left Bristol Energy (Together) a long time before they failed.
    If that is the case then you were a creditor, but not part of the Supplier of Last Resort process...
  • jw16
    jw16 Posts: 3
    Third Anniversary First Post
    Newbie
    The Ombudsman ruled in my favour along with compensation of £ 30.00 but despite chasing BE for the credit it was never received.
    The Ombudsman cannot do anything to a company in administration 
  • WiserMiser
    WiserMiser Posts: 748
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    Another good reason for paying by Variable Direct Debit.
  • debitcardmayhem
    debitcardmayhem Posts: 14,247
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    edited 16 January at 9:34PM
    Another good reason for paying by Variable Direct Debit.
    Did Bristol Energy offer variable dd or is that your stock answer ? Bearing mind that this case goes back years.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • WiserMiser
    WiserMiser Posts: 748
    500 Posts First Anniversary Name Dropper
    Forumite
    Another good reason for paying by Variable Direct Debit.
    Did Bristol Energy offer variable dd or is that your stock answer ? Bearing mind that this case goes back years.
    Yes, they did.  But yes, it's also my stock answer because I rate suppliers less favourably if they insist on so-called 'Fixed' DDs when they're nothing of the sort.  Unless someone is offering a real no-brainer I won't sign up to anything other than MVDD.
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