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Any fixed economy 9 or 10 Tarrifs
As a lot of you in the forum know , I’m now on economy 10 with EDF they only offer a standard variable tariff for eco 7 or 10 , I’d prefer if I could to be on a fixed tariff…but can’t find any any help would be appreciated
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Embarrassed to ask about energy calculations for possible energy switch.
I am embarrassed to ask but I really am not good at and struggle with arithmetic - even with a calculator. I have a fixed rate Gas and Electricity with Octopus to 30 June and I understand there is no penalty for an early exit. Just now, including VAT, Electricity is 23.5 p kWhand dailty charge is 61.25 p and, for Gasit is…
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Smart Meters-Hidden in the Small print- beware
So I noticed my credit going up on my dual tariff electricity account, Gas was being taken but no billing for electricity except for the first few months. I wrote to them and said why weren't you billing me as i have a night rate for car charging and the day rate. They couldn't extract the half hour data. i checked if…
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New smart meter not working - insufficient WAN
We have a new house in the Scottish Highlands and had a meter put in by British Gas in the build phase; we switched suppliers to Octopus once we moved in. Octopus tell us that smart meter is not able to communicate with them due to lack of WAN in the area. It's frustrating as we put in solar panels and want to export…
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Is this how they calculate Direct Debit payments?
HiI assume that when energy companies calculate your Direct Debit monthly payment they base this on your estimated usage, with a view that you should have zero credit on the 1st April the following year? So that you can then build up credit during the summer before the more expensive winter months. Is this correct please?…
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Off peak tariffs (no ev but have heat pump)
Anyone got recommendations for good heat pump tariffs? I have a smart meter if that helps
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A good test for EOn Customer Services
I'm in the process of switching from Octopus to EOn which has gone awry so I've logged it with EOn's customer services. I thought I'd post a blow-by-blow account here as the matter progresses so anyone who's interested can see how good or bad they are it dealing with it.* My SMETS2 meter was originally installed by EDF on…
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EDF Smart Meter and Meters not working
We've had an ongoing issue since the beginning of Feb and I don't know where we stand with regards to our bills. Since Feb our smart meter wasn't showing any gas, it also wasn't showing any useage on EDF's gas meter Then in April the electricity wasn't showing on the smart meter, also nothing on the electric meter They've…
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To Switch or not to switch??
Hello Everyone, hope you are all having a lovely week? I am currently on Octopus 12M Fixed November 2024 v3, end date In December, but no exit fee, I am not sure if to British GasFixed Tariff v49 for 16 months, I live with my son & we are both unsure what to do?? Help please, It will save around £75 for the year plus I…
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Intelligent Octopus Go - EV Charging Schedules good, but being charged at peak rate
Hi. I'm on 3-phase supply so it's taken me a while to get a smart meter installed at home, in fact I gave up on British Gas (who kept sending single phase engineers) and moved to Octopus who sorted it quickly. It's a Kaifa meter which I've read means the Octopus Home Mini won't work, so no live readings but I can see usage…
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Heat pump tariff
I had a heat pump installed by my landlord where it is now costing me almost £200 a month with Scottish Power. My house is set to 16 degrees, I’m in a small 2 bed house with my daughter and we are out most of the time. I have tried to switch to Octopus today where I was told I failed the credit check and would have to pay…
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Two Related Meters on a single rate tariff - being charged two standing charges
I have two related meters and have always been on a single rate tariff and I was with Shell - who only charged me a single standing charge (I did have to quote the Ofgem report "Supplier Compliance with restricted meters" at them once when they tried to suddenly start charging me two standing charges but they fairly…
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EDF Essentials apr25 tariff ending...
My tariff ends next month. The latest BG fix is only saving me £4 per year i think. Shall i switch to bg or just hold out till next month.. screenshots of my prices attached
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Energy Consumption seems way too high?
Just after a bit of advice really, sorry for the long message in advance: My mum has, a few months ago, moved into assisted accommodation where rent, service charge etc is paid to the accommodation, but utility bills are paid for directly by the tenant. The accommodation a 1 bed flat and is electric only, and the supplier…
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octopus new april fix
another new tariff is out and this is now a big reduction in gas price anyone thats renewed lately i think you could be doing another renewal @Telegraph_Sam time to do fresh calculations
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Why are park home residents treated as non-domestic users?
This discussion was created from comments split from: Residential Park Home Electricity Tariff.
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Electricity Meter Serial No Discrepancy
I receive bills from EON for a meter that has a serial number different to the one written on the meter itself. If I check this with the energy supplier and find that they have been undercharging me ('though lovely if they'd overcharged), will I be liable for any additional payments to correct the discrepancy? Any help…
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MSE Guide - Electric vehicles
Hi all, We have new Electric vehicles guide, and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Andrew
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EON massive bills since switching
We switched to EON in January after doing a comparison on Uswitch it was supposed to save us money however our bills have tripled. Our Electric units have gone from 250 a month to 850 and it makes no sense whatsoever. The Gas appears to be high as well. We are on Smart Meters but I have to say I don't trust what they are…
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British Gas billing (EV tariff)
Hi - I wonder if anyone is facing the same issues that I am...? I charge my car overnight on the BG EV10 tariff, which should give me a 7.9p kWh rate. Several times (I estimate around 10) I have woken up to see £10 plus on my home energy monitor. My Ohme charger app indicates that I have used around £2.50 - which is about…
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