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On THTC tariff but don't use it. Stalemate with Ovo,
We originally had storage heaters when we bought the property (2017)and 2 electricity meters, We had gas installed but the 2 electricity meters were left and we were kept on a THTC tariff for our electricity. I occasionally asked SSE why the 2nd meter was left and we had to provide a reading when it was never used (still…
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New Tenant HELP!
Hello, Last week I moved into a flat - which is on the grounds of an old Georgian home. There are two converted flats and I'm one of them. The property management can not get hold of the previous tenant to find out my MPAN number. I have tried EDF and British Gas (the management are confident they were with one of these)…
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Can’t see Octopus Tariff
Noted this in weekly MSE email but can’t see on Octopus Website. Switched last moth to current Fix after leaving customer Feb fix as marginally cheaper. Appreciate that they make it extremely hard to switch without calling but this one isn’t on their website at all.
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Incorrect billing for gas and electricity, SSE Business
Hi there, I'm new to this and don't want to look like a fool but I have had a major issue with my energy since moving into my 1 bed flat in September. My girlfriend and I are renting in a house with 5 flats, all of which are paying bills separately. When I called around to sort out my bills after moving in (Sep. '23),…
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Eon Next Pledge - Switching
Hello I am looking to possibly fix my energy deal given the latest predictions. I am currently on next pledge V2 until late September, this has £25 per fuel exit fees. Does anyone know if I can switch to the pledge v5 tariff mid term, then leave eon next as the pledge v5 tariff does not have exit fees. Thanks!
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No reply from Octopus on Great British Insulation Scheme
I applied to Octopus for the Great British Insulation Scheme exactly three weeks ago, but haven't received an update yet. I emailed them and they said they're not sure when I'll get a reply, which is discouraging. Has anyone else waited this long for an update? I understand they have a backlog, but three weeks seems…
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Why can we not enjoy the Sainsburys Eon 24month Smooth Renew v6 Tariff, which would save me £420 pa
Sainsbury seem to operate an Elite Invitation only Energy Tariff, that seems contrary to offering all Customers a fair deal...Why ?
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British Gas Account Transfer - Unusually High Bills
Hello MoneySavingExpert Users, I'm reaching out to see if anyone else has experienced a similar issue with British Gas. Specifically, I'm concerned about a significant increase in my gas bills following an account transfer. In September 2023, my British Gas account was transferred from one starting with '85' to a new one…
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EDF Smart Meter debacle - final result
This is the summary of what eventually happened with my experience of EDF and forcing install of a smart meter, where they don't work, in order to access a decent tariff. I decided to post new rather than resurrect the old thread; as moderators seem to not like when old threads are revived. I hope this information helps…
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Is my COMMERCIAL landlord ripping me off regarding business electricity charges
I have a shop with a sub-meter. I'm a small business and my usage is on average about 800kWh/month. My landlord has a contract with Scottish Power and he charges me 49p/kWh. This is the price including the standing charge. He's not provided the breakdown of standing charge and pence per kWh. Back when electricity prices…
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How to change tariff mid fix?
I am on a 18 month fixed tariff with eon,I was just coming to the end of one, It was before the drops had been announced, it was set up just as various wars looked as though they could get worse. So took the gamble and for the first three months they were lower than the first increase. But now with two successive decreases…
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Additional Tesla Powerwall
Hi, I am considering adding an additional Powerwall to my existing Solar + Powerwall. Can anyone confirm how an extra Powerwall works regarding discharge, do they discharge equally together or when 1 is empty 2 discharges? Also can I configure Powerwall number 2 to just charge from Solar rather than overnight cheap rates…
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Credit Balances Eon
Why is it so hard to get refunds for credit balances promptly? Eon make you wait 10 working days and then put up your monthly DD. This is just wrong and the regulators should stop energy companies from doing this.
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Octopus Energy billing issues
I was moved over to Octopus Energy from Shell in February. I am on a fixed tariff with monthly billing but Octopus seem incapable of billing when they should. In 3 months I’ve been billed 10 times, ranging from usage for 1 day up to 6 weeks. The billing also includes estimated bills even though I’m on a smart meter. I have…
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Storage heater, panel heater decision
Hi everyone, we live in a flat I own. 2 bed - floorplan shown below. Situation Ancient storage heaters, lose heat my mid afternoon, even on max input, min output. Proposed Solution Storage heater being moved to point 4 where we sit as larder units are being fitted at point 3 for extra storage. We've been told we need a…
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Is there a danger in estimated readings when on a fixed rate?
Yes I know the standard line is to always supply readings but let's put that aside. I've recently switched provider and unbeknownst to me they can't take readings via a smart meter as the previous supplier had. So they have asked that I give them monthly readings to keep things accurate. Completely sensible. But. To give…
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Day night meter
can any can anyone tell me what my day rate is and what my night rate is to submit my readings
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Direct Savings cavity wall insulation
Hi I recently went through Eon for the free energy survey/works. I’ve been approved for cavity wall insulation but I’m concerned about the quality of the work after reading horror stories. Has anyone had any experience of Direct Savings who are based in Livingston in Scotland and can share their thoughts please.
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It's worth reviewing your energy bills
I notice this came up in the MSE email this week, but I've managed to get my gas and electricity direct debits from a total of almost £236 monthly in March to £126.01, (so, over £100 a month and I've been refunded £651!!!! I wish I'd done it sooner - it could have been a big dent in last year's credit card bills and the…
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Smart Meters
We have we have had multiple Eon visits to our smart meters as they say they are not working. When they come they say they are working and even check with their HQ to confirm readings are being received. But within days we get feedback to say the meter is not responding. At one stage they stated that the fault was at their…