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Future CH boiler purchase
We are just starting to think about replacing our CH boiler as parts seem to be getting harder to get off for our current one. Should we be considering a hydrogen compatible boiler when we come to replace it? KK
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Cheap car rental
Car rental in Japan seems to be expensive. How can I get it cheaper than advertised on rental company websites?
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Power Generators and OFGEM and the ECO economics of Solar Power
My question is does anyone else think that SEG tariffs are a scam. I get charged 34p per KwH of power I use , thanks government for keeping it so low!!. My solar panels when it's sunny , generate more power than I can use/store (I have a battery) and they pay me 4p hmmm. I don't really agree with windfall taxes on oil…
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Energy switch gone wrong
Where do I find out my rights and how do I find the name of a member of management when an energy switch has gone very wrong? My electricity is fine but the gas isn't. I switched energy suppliers on 8/9/21 my gas is still not with the new supplier. I've had lots and lots of issues also they have raised 3 erroneous…
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Bulb help please?
Hello- as a Bulb customer I have just increased my monthly payment to £80. I don’t understand as they don’t offer a fixed rate whether or not to leave and find a fixed rate with another company? I don’t understand is “fixed” better than “variable” and don’t quite understand the terminology “capped “. Very confused and…
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In debt to British Gas, pus increased DD
Hi worried about my energy direct debit, we live in a one bed bungalow, 4 rooms in total I pay £62 a month duel fuel it’s summer I’m now £274 in debt plus they are saying I need to pay £216 a month DD British Gas? I can’t aford this ? And my fixed rate is up in September and October I’m on a standard tariff any advice…
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Is this unhelpful practice by EDF allowed/legal
I was transferred to EDF from the unfortunately failed Zog for my gas supply. Having set up my account online with them I was initially a 'pay-as-you-go' billed monthly customer. I was then advised that I would get a cheaper tariff by switching to their direct debit system/rate, which is indeed a little cheaper than their…
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Price Cap
Ofgem set the energy price cap so considering the energy companies are making so much profit, couldn't Ofgem not increase the price cap or the very least limit it to say 5% for the next two years? I understand that in some countries the government have stated that their energy companies cannot increase customers account by…
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N24 notice of dispersal
I do not quite understand this notice of dispersal. Upon the Claimant having already obtained Judgment for an amount to be decided by the Court'
IT IS ORDERED THAT
1. Claimant give the Defendant standard disclosure of documents in respect of the claim for loss and damage by the
supply of copies supported by list by 4.00…
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According to Sky news people are in debt to utilities…
How can this be when we have the hottest/driest summer since My supplier keeps advising me to increase my monthly direct debit because they have set a high figure to include possible annual bills - if I don’t pay the higher rate (because I am currently not using anywhere near that amount) they say I am in (future forecast)…
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Fixed Rate
My daughter is on a fixed rate with OVOtil 2023, so why has her direct debit been increased from £136 to £199 yesterday ?
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Smart meter readings don’t always tally with billed amount
Hi. We have noticed that our smart meter readings don’t always tally with our billed amount. For instance our July monthly bill for gas and electric with Octopus according to the Smet2 should be around £110, plus VAT. When the bill came through it was £164, a 30%+ difference. We believe the tariff cost is up to date. We…
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Expensive to remove supply to detached garage?
I have a separate electricity supply and smart meter to a detached garage I don't currently use any electricity but the standing charge is now very high I would like to move to no standing charge or remove the supply but this will be expensive.
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Vodafone Full Fibre 900
Hi, I currently enjoy BT Halo 3. Speed 67Mbps and reliability are good. No complaints. £41.52 / month I have £200 penalty to leave. I have been offered Vodaphone Full Fibre. Speed 910Mbps. £30.00 / month. New 24 month contract with £200 Amazon voucher. Seems like a good deal. I would appreciate your advice before I commit?
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Moving out - need advise on energy
My partner and I have been living with his parents whilst waiting on our house completion. We now have a date and need to know the best thing to do about who or where to go to to get the best possible deal on our electric and gas, some comparison sites aren’t working as it states there is no deals and you should stick with…
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How much gas am I wasting by sticking to my old boiler?
My reliable old boiler is 25 years old - a Potterton 40,000btu Suprima. I'm thinking of a regular Bosch of similar output. How much more efficient is the new one? Thanks.
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Credit on energy account
Hi, octopus energy put my direct debit up to £250 in April for my gas and electric, I am now in credit by £608 should I leave it on my account or request a refund? Thank you
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Gas and Elec., DD
Is it legal for British Gas to take extra money from my Direct Debts without my permission
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"End of service life" meter leads to a smart meter installation problem
We recently had a letter saying our electricity meter has reached its end of service life and we should book the installation of a smart meter, so I phoned to confirm that we don't mind a new smart electricity meter being installed, but we can't switch the gas meter as it's inaccessible (we purchased our bungalow 12 years…
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Government intervention of OFGEM
Is there any reason why this government (apart from sheer incompetence) can’t just legally force OFGEM to freeze the price cap for the next 12 months, pending a moratorium on changing how the cap is worked out? This would surely fix so many issues…. It would mean that energy companies obscene profits would be naturally…
For questions about water supply to your home.
4.3K discussions
28.9K comments
Most recent: Can I be forced to have a water meter? by matelodave
19 June at 2:44PM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.